Employment Opportunities at Food and Confectionery Product Nigeria Limited

Job Title: Customer Relationship Manager

Location: Lagos
Employment Type: Full-time

Job Description

• Food and Confectionery Product Nigeria Limited is looking for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships.
• The Customer Relationship Manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Responsibilities

• Building and maintaining profitable relationships with key customers.
• Overseeing the relationship with customers handled by your team.
• Resolving customer complaints quickly and efficiently.
• Keeping customers updated on the latest products in order to increase sales.
• Meeting with managers in the organization to plan strategically.
• Expanding the customer base by upselling and cross-selling.
• Understanding key customer individual needs and addressing these.
• Conducting business reviews using CRM programs.
• Knowing your competition and strategizing accordingly.

Requirements

• A bachelor’s degree in Administration or related field.
• A minimum of 3 years’ experience.
• Excellent interpersonal and communication skills.
• Proficient in all Microsoft applications.
• Superior product knowledge.
• A team player with leadership skills.
• Maintain a positive attitude focused on customer satisfaction.

Salary
N65,000 – N90,000 Monthly.

Job Title: Warehouse Manager

Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for an organized Warehouse Manager to supervise the receipt, dispatching and storage of merchandise in our warehouse.
• The Warehouse Manager will oversee picking, storage, receiving, dispatching, security, maintenance, sanitation and administrative functions.
• You will oversee, train, evaluate and reward staff. You will ensure the maintenance of company assets.

Responsibilities

• Overseeing receiving, warehousing and distribution operations.
• Implementing operational policies and procedures.
• Implementing and overseeing security operations.
• Ensuring effective and safe use of warehouse equipment.
• Ensuring safety of staff.
• Motivating and disciplining staff.
• Maintaining documentation and keeping accurate records of warehouse activities.
• Maintaining awareness and knowledge of condition and location of fleet vehicles.
• Assisting with deliveries where required.

Requirements

• 5+ years warehouse management experience.
• Excellent understanding of warehouse management procedures.
• Proficient knowledge of inventory and inventory controls.
• Valid drivers’ license.
• Ability to operate forklift effectively.
• Proficient computer skills.
• Outstanding communication skills, both written and verbal.
• Outstanding leadership, organizational, multitasking and problem-solving skills.
• Strong people skills.
• Available to work extended hours.
• Bachelor’s Degree qualification.

Salary
N65,000 – N90,000 / month.