Latest Job Opportunities at Nicole Sinclair Consulting

Nicole Sinclair Consulting – Our client is currently recruiting suitably qualified candidates to fill the positions below:

 

Job Title: Food and Beverage Manager (Hospitality)

Location: Lekki, Lagos

Details

  • We seek to hire Food and Beverage manager who is responsible for managing all F&B operations and for delivering an excellent guest experience.
  • The Food and beverage manager responsibilities include the ability to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Job Description

  • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
  • Preserve excellent levels of internal and external customer service
  • Design exceptional menus, purchase goods and continuously make necessary improvements
  • Identify customers’ needs and respond proactively to all of their concerns
  • Establish targets, KPI’s, schedules, policies and procedures
  • Comply with all health and safety regulations
  • Report on management regarding sales results and productivity
  • Oversee all aspects of the daily operation of the resort Service operation.
  • Supervise all Room Service personnel.
  • Respond to guest complaints in a timely manner.
  • Ensure proper set-up, breakdown and maintenance of all banquet functions
  • Work with the GM and keep him/her informed of F&B issues as they arise.
  • Organize all documentation for shift work on a daily basis including pre-shift reports
  • Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
  • Coordinate and monitor all phases of the Room Service operation.
  • Ensure effective communications between each shift.
  • Supervise the room service area in order to attract, retain, and motivate the employees.
  • Ensure optimal level of service, quality, and hospitality are provided to guest.
  • Ensure the timeliness and accuracy of the amenity set-up and delivery.
  • Monitor and maintain proper running and cleanliness of banquet areas
  • Perform any other reasonable duties as required and directed
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Requirements

  • Bachelor’s degree in Food Science Technology or any related field
  • 5-7 years of experience in a similar role from within a 3 star hotel
  • Proven food and beverage management experience
  • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
  • Ability to spot and resolve problems efficiently
  • Mastery in delegating multiple tasks
  • Communication and leadership skills
  • Up to date with food and beverages trends and best practices
  • Ability to manage personnel and meet financial targets
  • Guest oriented and service minded
  • Excellent managerial skill
  • Strong interpersonal skills.
  • Proficiency in MS Office, Outlook, Word, Excel.

Interested and qualified candidates should:
Click here to apply

 

Job Title: Account Supervisor / Store Keeper
Location: Lekki, Lagos
Employment Type: Full-time

Job Description

  • Our client helms from the Hospitality industry and seek to hire an Account supervisor / store keeper.
  • This role is responsible for supervising and directing the activities of the general store in the resort. The Account supervisor / store keeper will ensureproper care and maintenance of our stock, including ordering, receiving, and managing inventory.

Job Descriptions

  • Responsible for coordinating activities in the store by scheduling tasks, setting priorities and directing the work of the store officers.
  • Determines items and quantities of stock to be purchased and maintained.
  • Controls the disbursement of supplies and material through directing the posting of inventory control cards or booklet.
  • Inspects the quality and quantity of items supplied before accepting supplies.
  • Resolves discrepancies in requisitions, purchase orders and delivery reports by contacting vendors or user departments.
  • Ensures items are stocked according to the best practices inventory standards.
  • Establish standards and methods for packaging and storing supplies and materials.
  • Counts, weights and measures goods received or issued.
  • Direct the maintenance and operation of gas, electric or hand operated stores equipment.
  • Estimates costs and assigns account codes to items purchased.
  • Ensures proper records are maintained of all incoming and outgoing item.
  • Maintains catalog of available stock items on opera.
  • Prepares and files complaints on unsatisfactory goods received.
  • Selects, administers, and documents progressive and corrective disciplinary measures.
  • Plans and conducts in-house training programs for employees.
  • Attends meetings with vendors and suppliers.
  • Performs related work as assigned.

Requirements

  • Bachelor’s degree in business administration or related field
  • Minimum of 3-5 years working experience in a similar position.
  • Analytical mind with ability to make accurate mathematical computations
  • Knowledge of standard practices, procedures.
  • Ability to maintain records and prepare reports.
  • Ability to conduct training and informational sessions.
  • Knowledge of the occupational hazards and safety precautions applicable to the work.
  • Ability to instruct and supervise employees.
  • Ability to maintain work schedules and uphold work standards.
  • Ability to multitask
  • Ability to communicate effectively with others, both verbally and in writing.
  • Skills to operate common office equipment
  • Keen attention to detail and ability to effectively manage time
  • Competencies in data entry, analysis, and management
  • Must be Physically fit.

Interested and qualified candidates should:
Click here to apply

 

Job Title: Facilities Manager (Hospitality)

Location: Lekki, Lagos
Employment Type: Full-time

Details

  • We seek to hire a Facility Manager who is responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well functioning.

Job Description

  • Supervise and organize all engineering activities.
  • Performs quality control checks, ensuring the safety and effectiveness or reliability of the facility equipment
  • Responsible for preventive/corrective maintenance of the resort facility, equipments, critical and non-critical alike.
  • Daily leadership and administration of the engineering function of the property with the objectives of safely and effectively operating machinery and building systems.
  • Conducting regular repairs of any damaged equipment with the use of an in house engineering team
  • Encourage and foster a team oriented environment through positive feedback.
  • Train members of the department as appropriate in new processes and procedures while ensuring compliance.
  • Follow and maintain the site-specific preventive maintenance and work order program.
  • Demonstrate improvement from previous performance; suggest areas of improvements for service and operating efficiency.
  • Demonstrate the ability to understand the engineering design and operational aspects of the Building systems and equipments
  • Be able to immediately recognize system performance deficiencies and respond to operational and emergency situations.
  • Ensure the availability of an adequate inventory of tools and other supplies to operate the building.
  • Protect and improve the value of the resort assets and ensure that building machinery and systems meet or exceed their expected life cycle.
  • Manage contracted service work at the property, including understanding and developing the scope of service, bidding, awarding and administering the contract duties.
  • Organize administrative functions related to site operations, such as a work orders and maintenance activities, budgets, ordering supplies, etc.
  • Work with the Construction Managers on capital improvement construction projects
  • Assist in the development of capital plans which would include planning for infrastructure; upgrades, equipment replacements and building modifications to ensure the building’s future capabilities are maintained.
  • Responsible for ensuring that major projects performed at the building are properly planned, executed and closed out in accordance with best current practices in the hospitality industry.
  • Responsible for overseeing the activities of contractors working within the building.
  • Responsible for all janitorial cleaning and gardening.
  • Purchase and maintenance of fire extinguishers.
  • Responsible for firefighting equipment maintenance, including fire alarm system.
  • Responsible for all electrical, plumbing, carpentering, Painting, air conditioning and swimming pool maintenance.
  • Responsible for treatment and evacuation of sewage.
  • Responsible for refuse disposal and management.
  • Responsible for scheduling both internal and external fumigation of resort facilities.
  • Maintenance of all resort generators.
  • Schedules the washing of diesel tank.

Requirements

  • BSc / BA in Facility Management, Engineering, Business Administration or relevant field
  • Relevant professional qualification (e.g. CFM) will be an advantage
  • 7-10 years of experience as a facility manager
  • Well-versed in technical/engineering operations and facilities management best practices
  • Good analytical/critical thinking
  • Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management
  • Managerial experience and strong interpersonal skills.
  • Outstanding organizational and time management skills
  • Strong procurement and negotiation skills
  • Ability to communicate well in both oral and written reports.
  • Proficiency in MS Office, Outlook, Word, Excel and building automation systems.

Interested and qualified candidates should:
Click here to apply

 

Application Deadline  31st April, 2021.


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