Latest Job Opportunities at Nicole Sinclair Consulting

Nicole Sinclair Consulting – Our client is currently recruiting suitably qualified candidates to fill the positions below:

Job Title: Food and Beverage Manager (Hospitality)

Location: Lekki, Lagos

Details

• We seek to hire Food and Beverage manager who is responsible for managing all F&B operations and for delivering an excellent guest experience.
• The Food and beverage manager responsibilities include the ability to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Job Description

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Establish targets, KPI’s, schedules, policies and procedures
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity
• Oversee all aspects of the daily operation of the resort Service operation.
• Supervise all Room Service personnel.
• Respond to guest complaints in a timely manner.
• Ensure proper set-up, breakdown and maintenance of all banquet functions
• Work with the GM and keep him/her informed of F&B issues as they arise.
• Organize all documentation for shift work on a daily basis including pre-shift reports
• Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
• Coordinate and monitor all phases of the Room Service operation.
• Ensure effective communications between each shift.
• Supervise the room service area in order to attract, retain, and motivate the employees.
• Ensure optimal level of service, quality, and hospitality are provided to guest.
• Ensure the timeliness and accuracy of the amenity set-up and delivery.
• Monitor and maintain proper running and cleanliness of banquet areas
• Perform any other reasonable duties as required and directed
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Requirements

• Bachelor’s degree in Food Science Technology or any related field
• 5-7 years of experience in a similar role from within a 3 star hotel
• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest oriented and service minded
• Excellent managerial skill
• Strong interpersonal skills.
• Proficiency in MS Office, Outlook, Word, Excel.

Interested and qualified candidates should:
Click here to apply

Job Title: Account Supervisor / Store Keeper
Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Our client helms from the Hospitality industry and seek to hire an Account supervisor / store keeper.
• This role is responsible for supervising and directing the activities of the general store in the resort. The Account supervisor / store keeper will ensureproper care and maintenance of our stock, including ordering, receiving, and managing inventory.

Job Descriptions

• Responsible for coordinating activities in the store by scheduling tasks, setting priorities and directing the work of the store officers.
• Determines items and quantities of stock to be purchased and maintained.
• Controls the disbursement of supplies and material through directing the posting of inventory control cards or booklet.
• Inspects the quality and quantity of items supplied before accepting supplies.
• Resolves discrepancies in requisitions, purchase orders and delivery reports by contacting vendors or user departments.
• Ensures items are stocked according to the best practices inventory standards.
• Establish standards and methods for packaging and storing supplies and materials.
• Counts, weights and measures goods received or issued.
• Direct the maintenance and operation of gas, electric or hand operated stores equipment.
• Estimates costs and assigns account codes to items purchased.
• Ensures proper records are maintained of all incoming and outgoing item.
• Maintains catalog of available stock items on opera.
• Prepares and files complaints on unsatisfactory goods received.
• Selects, administers, and documents progressive and corrective disciplinary measures.
• Plans and conducts in-house training programs for employees.
• Attends meetings with vendors and suppliers.
• Performs related work as assigned.

Requirements

• Bachelor’s degree in business administration or related field
• Minimum of 3-5 years working experience in a similar position.
• Analytical mind with ability to make accurate mathematical computations
• Knowledge of standard practices, procedures.
• Ability to maintain records and prepare reports.
• Ability to conduct training and informational sessions.
• Knowledge of the occupational hazards and safety precautions applicable to the work.
• Ability to instruct and supervise employees.
• Ability to maintain work schedules and uphold work standards.
• Ability to multitask
• Ability to communicate effectively with others, both verbally and in writing.
• Skills to operate common office equipment
• Keen attention to detail and ability to effectively manage time
• Competencies in data entry, analysis, and management
• Must be Physically fit.

Interested and qualified candidates should:
Click here to apply

Job Title: Facilities Manager (Hospitality)

Location: Lekki, Lagos
Employment Type: Full-time

Details

• We seek to hire a Facility Manager who is responsible for preserving the good condition of infrastructure and ensure that facilities are safe and well functioning.

Job Description

• Supervise and organize all engineering activities.
• Performs quality control checks, ensuring the safety and effectiveness or reliability of the facility equipment
• Responsible for preventive/corrective maintenance of the resort facility, equipments, critical and non-critical alike.
• Daily leadership and administration of the engineering function of the property with the objectives of safely and effectively operating machinery and building systems.
• Conducting regular repairs of any damaged equipment with the use of an in house engineering team
• Encourage and foster a team oriented environment through positive feedback.
• Train members of the department as appropriate in new processes and procedures while ensuring compliance.
• Follow and maintain the site-specific preventive maintenance and work order program.
• Demonstrate improvement from previous performance; suggest areas of improvements for service and operating efficiency.
• Demonstrate the ability to understand the engineering design and operational aspects of the Building systems and equipments
• Be able to immediately recognize system performance deficiencies and respond to operational and emergency situations.
• Ensure the availability of an adequate inventory of tools and other supplies to operate the building.
• Protect and improve the value of the resort assets and ensure that building machinery and systems meet or exceed their expected life cycle.
• Manage contracted service work at the property, including understanding and developing the scope of service, bidding, awarding and administering the contract duties.
• Organize administrative functions related to site operations, such as a work orders and maintenance activities, budgets, ordering supplies, etc.
• Work with the Construction Managers on capital improvement construction projects
• Assist in the development of capital plans which would include planning for infrastructure; upgrades, equipment replacements and building modifications to ensure the building’s future capabilities are maintained.
• Responsible for ensuring that major projects performed at the building are properly planned, executed and closed out in accordance with best current practices in the hospitality industry.
• Responsible for overseeing the activities of contractors working within the building.
• Responsible for all janitorial cleaning and gardening.
• Purchase and maintenance of fire extinguishers.
• Responsible for firefighting equipment maintenance, including fire alarm system.
• Responsible for all electrical, plumbing, carpentering, Painting, air conditioning and swimming pool maintenance.
• Responsible for treatment and evacuation of sewage.
• Responsible for refuse disposal and management.
• Responsible for scheduling both internal and external fumigation of resort facilities.
• Maintenance of all resort generators.
• Schedules the washing of diesel tank.

Requirements

• BSc / BA in Facility Management, Engineering, Business Administration or relevant field
• Relevant professional qualification (e.g. CFM) will be an advantage
• 7-10 years of experience as a facility manager
• Well-versed in technical/engineering operations and facilities management best practices
• Good analytical/critical thinking
• Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management
• Managerial experience and strong interpersonal skills.
• Outstanding organizational and time management skills
• Strong procurement and negotiation skills
• Ability to communicate well in both oral and written reports.
• Proficiency in MS Office, Outlook, Word, Excel and building automation systems.

Interested and qualified candidates should:
Click here to apply

Application Deadline  31st April, 2021.