3DTrance Limited is an Architectural firm that started out as a Visualization and Animation Studio, that is focused on providing cutting edge design with modern day trends in Technology and Innovative research in Construction Materials. We offer Architectural services such a; Design and Build, Real Estate Service in Layout Design, Visualization, Presentation, Walkthrough, Breakers, Animations.
We are recruiting to fill the position below:
Job Title: Business Development Executive
Location: Lagos
Employment Type: Full-time
Job Description
- We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company.
- Business Development Executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.
- You will also be required to build capacity in staff through regular training and mentorship.
Responsibilities
- Familiarizing yourself with all products and services offered by our company.
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Attending networking activities to research and connect with prospective clients.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients’ feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
Requirements
- Degree in Marketing, Business Administration, or similar.
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behavior.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Professional yet affable disposition.Neat, well-groomed appearance.
- Great networking skills.Excellent written and verbal communication.
- Resourceful, with outstanding research skills.
- Emboldened by challenges.
- 1 – 7 years Experience.
Job Title: Customer Care Representative
Locations: Lagos Abuja (FCT) , Kano, Nasarawa, Osun, Oyo, Rivers,
Employment Type: Full-time
Job Description
- Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem.
- The successful candidate for this role will have a strong command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.
Responsibilities
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
Requirements
- OND/HND/BSc (Associate degree in a business related field preferred)
- Ability to remain professional and courteous with customers at all times
- Must be available to work occasional nights, holidays and weekends
- Excellent verbal and written communication skills
- Comfortable using computers
- Experience working with customer support
Deadline: 1st March, 2021.
How to Apply
Interested and qualified candidates should forward their CV to: hrinfo3dtrance@gmail.com Using the Job Title as the subject of the mail.
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