Telecommunications Solutions limited is a licensed Private Network service provider specializing in the provision of Local Area Network (LAN), Enterprise Wide Area Network (WAN) and Metropolitan Area Network (MAN) link connectivity using Fiber Optic and Wireless Communication infrastructure and access networks. We are the provider of an Open Access Network technology with the aim of providing seamless fiber connectivity to thousands of businesses across the country.
We are recruiting to fill the position below:
Job Title: Digital Marketer
Location: Lagos
Employment Type: Full-time
Customer Service /Telecommunication
Job Responsibilities
- Assist the team in the formulation of strategies to build a lasting digital connection with consumers
- Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
- Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
- Be actively involved in SEO efforts (keyword, image optimization etc.)
- Prepare online newsletters and promotional emails and organize their distribution through various channels
- Provide creative ideas for content marketing and update website
- Collaborate with designers to improve user experience
- Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
- Acquire insight in online marketing trends and keep strategies up-to-date
- Maintain partnerships with media agencies and vendors Requirements
- Proven experience as Digital Marketing Executive or similar role
- Excellent understanding of digital marketing concepts and best practices
- Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
- Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
- Skills and experience in creative content writing
Job Requirements
- Minimum Qualification: BA/BSc/HND
- Excellent knowledge of customer service
- Proficiency in English
- Good communication skills.
Job Title: Customer Experience Officer
Location: Lagos
Job Responsibilities
- Managelargeamounts of incoming calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service teamsales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
Job Requirements
- Minimum Qualification BA/BSc/HND
- Excellent knowledge of customer service
- Proficiency in English
- Good communication skill
Job Title: Compliance Analyst
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Support in defining the necessary level of knowledge on existing and emerging regulatory compliance requirements across the organization.
- Good understanding of both regulatory and AML risks associated with the financial sector businesses.
- Ensuring compliance with relevant laws, regulations and policies.
- Develops, initiates, maintains, and periodically revises policies and procedures for the general operation of the Compliance Program and its related activities to prevent illegal, unethical, or improper conduct.
- Review and update the compliance policies and procedures in line with existing and new legislations i.e AML policy, fraud policy etc.
- Acts as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved.
- Identifies potential areas of compliance vulnerability and risk; develops/implements corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.
Job Requirements
- Minimum Qualification BA/BSc/HND
- Excellent knowledge of customer service
- Proficiency in English
- Good communication skills.
Job Title: Finance Analyst
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Monthly Bank Statement Reconciliation.
- Preparation of Monthly, Quarterly and Annual Income statement/Statement of Financial Positions and Other books of Accounts with the Senior Financial Reporting Analyst
- Filling of Annual PAYE with the LIRS
- Review Monthly Operating Expenses (OPEX) and reconcile budgeted with Actual and establish variances
- Co-work with the Senior Financial Reporting Analyst on the Monthly Business Performance Review (BPR)
- Close gaps identify in the Accounting process and conduct Unit internal assessment (UIA) for risks
- Liaise with the Local tax authority on issue relating to Taxes (PAYE) and other Taxes issues
Job Requirements
- Minimum Qualification BA/BSc/HND
- Excellent knowledge of customer service
- Proficiency in English
- Good communication skill
Deadline: 28th February, 2021.
How to Apply
Interested and qualified candidates should send their CV to: Vacancy.telecomsolutions@gmail.com using the job title as the subject of the email.
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