Job Vacancies at Citygate Global Investment Limited

Citygate Global Investment Limited is an organisation founded in June 2007 to engage in Microfinance and is registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate.

We are recruiting to fill the position below:

Job Title: Relationship Manager (Payroll – Public Sector)

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

  • Accountable for driving new client acquisition, retention and growing market share.
  • To ensure effective and compliance requirements on documentation are met.
  • To actively seek new sales opportunities and generate business opportunities.
  • Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
  • Giving loan to both federal and state civil servants in Nigeria
  • Achieve budgeted growth in banking operations within agreed and approved business risk limits.
  • Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
  • Develop referral networks and cross-sell products and services to in line with set targets.
  • Drive customer satisfaction through excellent service delivery.
  • Achieve performance growth in line with Key performance indicators.
  • To perform any other task assigned from management from time to time.

Requirements

  • Must have at least 3 year experience in marketing payroll-public sector products.
  • B.Sc / HND.
  • Good marketing and relationship management skills.

Job Title: Regional Recovery Officer

Locations: Ikeja-Lagos, Abuja (FCT), Akwa Ibom, Cross River, Delta, Nasarawa and Rivers
Employment Type: Full-time

Job Description / Main Responsibilities

  • Recover bad debts from delinquent debtors.
  • Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
  • Reduce the non-performing loans owed to a company.
  • Design work-out payment plans for debtors.
  • Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
  • Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
  • Maintain appropriate and comprehensive records of customer’ discussions.
  • Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
  • Maintain confidentiality while handling customers enquires and information.
  • Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
  • Report [daily] progress against target to the designated authority

Qualification & Required Skills

  • Degree/HND in related discipline.
  • 2 -5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
  • Effective communication and reporting skills
  • Basic mathematics and analytical skills as well as investigative and persuasive skills.
  • Problem-solving and decision-making skill
  • Knowledgeable of recovery best practice and approach.

Deadline: 12th February, 2021.

Method of Application:
Interested and qualified candidates should send their tailored CV to: careers@citygateglobal.com using “Relationship Manager-Payroll (Abuja)” as the subject of the mail.

Note: Only shortlisted candidate shall be contacted and candidates residing in the location mentioned above will be given preference.

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