Ongoing recruitment at The Norwegian Refugee Council (NRC)

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

We are recruiting to fill the positions of:

Job Title: HSS Officer

Job Identification: 797
Location: Jos, Plateau
Job Category: Security

Job Description

• Implement NRC’s HSS Policies and guidelines in Plateau State
• Conduct regular security risk assessments of NRC offices, Guest Houses in order to implement mitigation measures guided by the MOISS standards.
• Conduct HSS Briefing and Induction to all staff, new hired and visitors to Plateau state. Keep recorded of all briefing conducted following the informed consent guideline.
• In Collaboration with the HSS Coordinator, he/she will support in conducting mandatory HSS training to NRC staff deployed in Plateau State.
• Supervise contacted security guards and act as liaison with the security guard company management.
• Ensure that all incidents impacting NRC staff, assets and programs in Plateau are reported and documented in NRC Protect Platform.
• Develop a staff travel tracking system in collaboration with the HSS CMC in Maiduguri Country Office.
• Liaison with UN agencies, NGOs and other external actors for the purposes of information sharing and collaboration in Plateau State.
• Collate and prepare a weekly security report of Plateau state and submitting to AM and HSSC.
• Work closely with HSS Humanitarian Access Coordinator to report, track and monitor access challenges, enablers and constraints.

Specific Responsibilities

• Give regular daily context update to the Area Manager before commencement of field activities.
• Make available different key contact persons in different LGA where NRC will be implementing activities.
• Ensure that access control procedures to the Office/Guest House are in place and adequately enforced by the security guards.
• Is a member of the COVID – 19 Area Office Committee and works with the Area Manager to implement COVID – 19 prevention measures in NRC office.
• Liaison with different stakeholders and support the Area Manager in organizing meetings when required.
• Support Logistic Team to conduct safety assessment of vehicles rented for use by NRC
• Ensure that all communication equipment (Satellite phones, GPS trackers) are in good working condition and available for use by staff.
• Conduct daily staff headcount and report to HSS CMC

 Professional competencies for this position:

• Strong interpersonal skills, including capacities to negotiate with non-government stakeholders
• Strong Report-writing ability and security incident analysis
• 1 to 2 years of working experience within a similar function in safety and security management with INGOs, the UN, or government or private sector.
• Previous experience from working in complex and emergency contexts, particularly in North-East Nigeria is desired
• University or advanced degree in Social Studies, Administration, Security Management, Humanitarian/Refugee Affairs, and Disaster Risk Management.  HND in relevant similar field will be considered.
• Previous work experience and service in the uniformed forces (military, police, Prisons, NCDC, etc) is a desired advantage. Certificate of good service discharge will be required.
• Fluency in spoken and written English. Understanding of local language is mandatory (Hausa, Birom, Fulani etc)
• Basic and advanced computer skills is mandatory ( MS Word, Excel, PPT, Outlook)
• Working skills of communication equipment (VHF Radio, Satellite Phones, GPS tracker)
• Basic web-based mapping knowledge or GIS

Interested and qualified candidates should:
Click here to apply

 

Job Title: Shelter Officer

Job Identification: 812
Location: Mubi, Adamawa
Job Category: Shelter
Job Schedule: Full time
Reports to: Shelter Coordinator
Supervision of: Shelter Assistants
Travel: 50%
Project number: NGFM1911 NGFM1912, NGFM2016

Role and Responsibilities

• The purpose of the officer position is day to day implementation of the Shelter Project. Use actions words such as ensure, implement or assist for the position relevant responsibilities.

Duration and Type of Contract:

• Ending by December 31th, 2021 (with the possibility of extension) All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity, and accountability. These attitudes and beliefs shall guide our actions and relationships.

Generic Responsibilities (Max 10):
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan:

• Ensure adherence with NRC policies, tools, handbooks, and guidelines
• Implement delegated shelter project portfolio according to the plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Ensure that projects target beneficiaries most in need, and explore and assess new and better ways to assist
• Promote and share ideas for technical improvement

Specific Responsibilities:
These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly:

• Supervise the Shelter assistants.
• Break down the annual operational plans into weekly, monthly and quarterly implementation plans
• Support supervisors in pre-evaluation and anticipation of needs and in site supply planning,
• Under the supervision of the Shelter Coordinator and / or the shelter Programme Development Manager, initiate the drafts of technical drawings, develop Bill of Quantity and technical specification notes for shelter projects.
• Assist the Shelter Coordinator in development of site planning and other related designs
• To assess the construction training needs of the community and assist in the development of appropriate training materials and plans
• Submit modification proposals on construction designs to improve shelter activity for unpredictable soil constraints
• Assist the shelter coordinator, to develop emergency shelter designs and organize emergency responses,
• Responsible for preparation and follow up of procurement requests and updating the procurement database.
• Work closely with logistics and community members to accurately control the quantities and qualities of materials delivered.
• Support the logistics department in planning the movement of trucks to supply shelter materials to construction sites.
• Establish and maintain good working relationships with local authorities, local communities, local committees and partners as well as with all stakeholders in NRC area of intervention
• Encourage the participation of female workers in key positions in the construction / rehabilitation of community infrastructures and all shelter activities
• Prepare periodic progress reports and other documents as required
• Represent NRC in coordination meeting when delegated

Critical Interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• Project planning: Shelter Specialist,  Shelter Coordinator, Core Competency Officers, Area Manager (AM), M&E
• Assessments: Local authorities, Shelter Specialist,  Shelter Coordinator, AM, M&E
• Area operations: Field officers, Shelter Specialist,  Shelter Coordinator, AM
• Staff capacity building:  Shelter Specialist,  Shelter Coordinator, HR Officer
• Implementation: Shelter Specialist,  Shelter Coordinator, AM

Scale and Scope of Position:
Staff:

• Shelter Assistants: 2

Stakeholders:

• Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies)
• Local Authorities (LGA Chairman, Bulama), Shelter CCCM/NFIs lead and co-lead, SEMA/NEMA representatives

Budgets:

• List of budgets covered by postholder, and size of budget
• NGFM1911, NGFM1912, NGFM2016, NGFM2101.

Information:

• M&E Dashboard, GORS, Agresso, NRC Intranet.

Legal or Compliance:

• Term of employment, Code of Conduct, vendors contract.

Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies
These skills, knowledge and experience are important for effective performance.

Generic Professional Competencies:

• Experience from working as a Project Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English.

Context/ Specific skills, knowledge and experience:

• University degree in Civil Engineering or Architecture
• Knowledge of the context in North-Eastern Nigeria
• Knowledge of the local language Kanuri, Hausa
• Experience with start-up, exit or similar
• Experience household training in and infrastructure maintenance
• Familiarity with AutoCAD, GPS, ARC GIS and Google Earth.

Behavioral Competencies (max 6)
These personal qualities influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Handling insecure environment.

Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework.

Interested and qualified candidates should:
Click here to apply

 

Job Title: Logistics Officer

Job Identification: 816
Location: Maiduguri, Borno
Travel: 10%
Project number: NGFP0000
Job Category: Logistics
Job Schedule: Full time
Reports to: Logistics Coordinator
Duration and type of contract: 1 Year (renewable)

Role and Responsibilities

• The Logistics Officer is responsible for managing CO Procurements, vehicle fleet, assets and warehouses, to ensure effective, transparent and accountable logistic support to the Norwegian Refugee Council programs in NRC Nigeria.
• Liaison with program teams to ensure adequate logistical consideration for coordination and planning of program implementation. Provide technical support and guidance to program teams on logistical elements of distribution & procurement planning.

Generic Responsibilities (max 10):

• These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work and Development plan.
• Ensure adherence with NRC policies, tools, handbooks and guidelines
• Implement delegated support function portfolio according to the plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function

Specific Responsibilities
Procurement:

• Process procurements within the CO threshold as per approved guidelines, procedures and forms (Purchase Requests, Purchase Orders, Goods Received Notes, Service Completion form etc.)
• Check the availability and prices of requested items in the local market; liaise with country office if procurement must be conducted there or at area office level
• Prepare a weekly summary of all outstanding purchase requisitions, showing the current status of the items and the date which they are expected to be supplied to the projects
• Prepare monthly summary reports for all procurements identifying problems in operations and solutions proposed
• Oversee all arrangements for meetings and conferences as required ensuring these are delivered to a high quality and cost-effectively
• Updates and Manages the Procurement tracker
• Updates and manages the contract tracker Ensure that all procurements are done in accordance with NRC logistics policies, procedures and donor regulations
• Check and receive purchase requisitions and initiate the procurement process according to NRC procurement regulations.
• Ensure RFQs, are prepare and send out within the agreed lead time
• Complete and issue purchase orders in accordance with NRC regulations.
• Check procurement documents (Bid analysis, Purchase orders and Payment documents etc…) and submit to signatories for verifications and approvals.
• Check payment documents as per procurement checklist before submission to finance
• Follow up with supplies and organize for delivery of materials.
• Conduct regular market surveys to identify suitable and reliable suppliers and service providers
• Maintain updated vendor database at area level
• Update and share the procurement tracker on a regular basis
• Submit invoices from suppliers and the relevant procurement documents to finance

Fleet Management:

• Managing and tracking of all vehicles on the fleet, when required to support the area offices
• Ensure that vehicles are checked on a daily basis and that regular service and maintenance are carried out as per agreed schedule as well as managing service agreements such as vehicles fueling.
• Ensure vehicles have current and lawful documentation.
• Receive travel requests, and maintain trip schedules and Staff Movement Board.
• Prepare Military Clearances for the delivery of goods to field locations as requested.
• Produce logistics site report, vehicle and generator cost performance report.
• Ensure proper usage and Maintenance of the Area Office Generator by keeping an up to date Generator Logbook for usage and services.

Asset Management:

• Maintaining up-to-date control of all assets including tracking donor, value, and location, managing staff issue, and recording all asset movements and disposals
• Oversee the issuance and return of assets to / from staff in the absence of assets focal person
• Update Asset Register and send to the country office every month in the absence of the assets focal person

Warehousing Management:

• Will only provide a supportive role in the absence of area warehouse staff:
• Manage and maintain the physical warehouse.
• Ensure quarterly stock check and reconciliation.
• Ensure random spot check on the stock in the warehouse
• Ensure all program stock are released through NRC Stock release / requisition form and accompanied with a waybill to Beneficiaries / point of usage.
• Ensure the BHs and the Country Office Logistics Manager are informed about all stock under expired, expiring SOF and other irregularities or discrepancy in the warehouse respectively.

Critical Interfaces:

• By interfaces, NRC means processes and projects that are interlinked with other departments / units or persons. Relevant interfaces for this position are:
• Coordination for the movement of materials – Program Managers and Field Coordinators
• Coordination of Field office operations and requirements – Area Manager
• Logistics Technical support for Field Offices – Logistics Manager
• Implementation – Logistics Coordinator, Field Logistics Assistants
• Follow up of procurement of requested procurement – Procurement Officer
• Follow up of Admin related Field issues, especially maintenance and repairs of facilities – HR Coordinator / Admin Officer

Work in close collaboration with the finance and administration departments to ensure effective operations and strong team spirit

 Scale and scope of the position
Staff:

Stakeholders:

• Key external stakeholders the post has relationships with – UN agencies (Logistics Cluster), INGOs, local NGOs,  governmental bodies: Military for clearance

Budgets:

• None

Information:

• Brief description of the information resources the post holder is responsible for at CO level: Aggressor Procurement, Aggressor Assets, Intranet- Logistics Handbook and Donor/NRC policies and procedures

Legal or Compliance:

• Brief description of any legal or compliance responsibility the post holder has – employment, vendors / Contractors, Code of conduct, Anti-corruption Policy

Competencies

• Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies:

• These are skills, knowledge and experience that are important for effective performance.

Generic Professional Competencies:

• Experience from working as a Logistics Officer in a humanitarian / recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluency in English and Hausa

Context / Specific Skills, Knowledge and Experience:

• Office organization skills,
• Computer skills (Microsoft Office)
• Good communication skills
• Articulate
• High degree of accuracy

Behavioural Competencies (max 6):

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect

Performance Management:
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The Work and Development Plan
• The Mid-term / End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework

Attitudes and Beliefs:

• All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.

Interested and qualified candidates should:
Click here to apply

 

Job Title: Complaints and Feedbacks Mechanisms Coordinator, Nigeria (Re-Advertised)

Job Identification: 511
Location: Maiduguri, Borno
Job Category: Analysis and Assessment
Job Schedule: Full time

Job Description
Generic responsibilities:

• Implement NRC’s systems and procedures at country level
• Ensure adherence to NRC policies, handbooks, guidelines and donor requirements
• Prepare and submit reports and analysis
• Ensure proper filing of all relevant documents using existing systems
• Coordinate with relevant partners
• Design and support dissemination of relevant information to beneficiary (host communities, displaced people, and other relevant targets and partners)
• Actively promote anti-corruption, PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC Nigeria and amongst beneficiaries served

Specific Responsibilities:

• Coordinate the operationalisation of NRC Nigeria CFM system and develop/build upon existing Standard Operating Procedures (SoPs) for CFM within the country office;
• Serve as primary contact for all CFM related issues within the office;
• Communicate and disseminate NRC CFM standards and guidelines within NRC and conduct capacity building and mentoring of all staff involved;
• Manage the Country Office accountability pathways and set up customised mechanisms including hotline;
• Triage all complaints/feedbacks received by NRC, transfer to relevant parts of NRC Nigeria, and ensure that complaints/feedbacks are responded to in a timely manner by the Country Office;
• Coordinate processing and provision of response, specifically in relation to confidential complaints/feedbacks mechanisms;
• Ensure proper response is generated in reasonable time (according to NRC standards);
• With the support of the M&E manager, ensure effective data analysis/visualisation, information and knowledge management related to AAP/CFM;
• Produce/oversee production of regular internal (and external) reports on complaint trends, response procedures, and relevant issues;
• Work with HR Manager and protection Manager to ensure that NRC Nigeria has in place procedures to ensure response to sensitive complaints/feedbacks received (Code of Conduct and Protection from Sexual Exploitation, Sexual Abuse (PSEA));
• Formulate, implement, monitor and evaluate a customised capacity development response for program staff, area managers to ensure they have the capacity and skills to deal with complaints at the field level;
• Support programme staff in identifying and addressing all complaints and feedback related needs and formalising feedback loops within programmes;
• Support the development and harmonisation of SoPs at country level;
• Provide support to programme managers, area managers in reviewing information across projects, to ensure that feedbacks and complaints are taken into account in programme management decisions.

Requirement

• Degree Level: University, Advanced.

Interested and qualified candidates should:
Click here to apply

 

Job Title: HR & Administration Technical Assistant

Job Identification: 808
Location: Mubi, Adamawa
Job Schedule: Full time

Job Description

• Adhere to NRC policies, tools, handbooks and guidelines
• Assist with the implementation of the support function portfolio according to plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function

Specific Responsibilities

• These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
• Ensure proper and systematic filing of all personnel files
• Support recruitment process by collecting applications, longlisting, schedules examination, administering tests, and conducting interviews
• Coordinating appointments and background/reference checks, and communicating benefit information
• Maintaining a database of field office recruitments
• Induction of new staff, and schedule briefing with relevant departments and assist in email address requests for new staff
• Preparation of contracts for both casual workers and full time workers
• Management of employee records on NRC People at the field level
• Issuance of stock request to relevant department and updating and sharing the stock report on a monthly basis.
• Ensure that office and guest house supplies are requested for and timely distributed
• Preparing and circulating the Minutes from the all staff meetings
• Supervising of the cleaner/cook
• Any other task assigned by Line Manager

Generic Professional Competencies:

• Experience from working as a Support Function Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English

Context/ Specific skills, knowledge and experience:

• Good university degree from a reputable university
• Knowledge about own leadership skills/profile
• Documented results related to the position’s responsibilities
• Fluency in English both written and verbal
• High level competence in computer skills (Microsoft office Applications)

Interested and qualified candidates should:
Click here to apply

Job Title: Logistics Technical Assistant

Job Identification: 805
Location: Jos, Plateau
Job Category: Logistics
Job Schedule: Full time

Responsibilities

• Ensure that vehicles are used and maintained according to Logistics Handbook and other NRC policies
• Ensure that all NRC vehicles are in proper operating condition and coordinate vehicle maintenance  with the Logistics Officer in Jos
• Ensure that NRC generators in Jos are maintained on regular basis.
• Keep log of generator fueling, monitor consumption and record appropriately
• Responsible for the receipt, storage and dispatch of all stock at the Jos Office ensuring that proper documentation is maintained for same.
• Ensure that assets are tagged
• To also ensure asset movement is tracked in the Asset Register

Specific Responsibilities

• Ensure the driver adheres to NRC logistics and drivers procedures
• Compile and submit monthly vehicle utilization and carpool reports
• Ensure NRC fleet is utilized and optimised accordingly.
• Prepare requisitions for spare parts for vehicles
• Coordinate and facilitate timely reporting of eventualities like accidents and breakdowns
• Secure that NRC vehicles are equipped with necessary documents and equipment
• Ensure all drivers fill movement logbook and that logbook is signed by the passengers.
• Responsible for the receipt, storage and dispatch of all stock at the Jos Office ensuring that proper documentation is maintained for same.
• Ensure that assets are tagged before being dispatched to the field.
• To also ensure asset movement is tracked in the Asset Register
• Ensure that all vehicle records and reports including logbooks, accident report etc are filled appropriately.
• Keep log of the generators and ensure that fuel consumption is monitored and recorded appropriately

Qualification

• Candidates should possess a University Degree.

Professional Competencies:

• Experience from working with transport and vehicle management in a humanitarian/recovery context
• Experience with inventory and asset management.
• Experience with computers – Microsoft Word and Excel plus email
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Good knowledge of English.

Interested and qualified candidates should:
Click here to apply

 

Job Title: Logistics Officer

Job Identification: 804
Location: Jos
Job Category: Logistics
Job Schedule: Full time

Job Description
Generic Responsibilities:

• Ensure adherence with NRC policies, tools, handbooks and guidelines
• Implement delegated support function portfolio according to plan of action
• Prepare and develop status reports as required by management
• Ensure proper filing of documents
• Promote and share ideas for improvement of the support function

Specific Responsibilities
Procurement:

• Process procurements within the CO threshold as per approved guidelines, procedures and forms (Purchase Requests, Purchase Orders, Goods Received Notes, Service Completion form etc.)
• Check the availability and prices of requested items in the local market; liaise with country office if procurement must be conducted there or at area office level
• Prepare a weekly summary of all outstanding purchase requisitions, showing the current status of the items and the date which they are expected to be supplied to the projects
• Prepare monthly summary reports for all procurements identifying problems in operations and solutions proposed
• Oversee all arrangements for meetings and conferences as required ensuring these are delivered to a high quality and cost effectively
• Updates and Manages the Procurement tracker
• Updates and manages the contract tracker Ensure that all procurements are done in accordance with NRC logistics policies, procedures and donor regulations
• Check and receive purchase requisitions and initiate the procurement process according to NRC procurement regulations.
• Ensure RFQs, are prepare and send out within the agreed lead time
• Complete and issue purchase orders in accordance with NRC regulations.
• Check procurement documents (Bid analysis, Purchase orders and Payment documents etc…) and submit to signatories for verifications and approvals.
• Check payment documents as per procurement checklist before submission to finance
• Follow up with supplies and organize for delivery of materials.
• Conduct regular market surveys to identify suitable and reliable suppliers and service providers
• Maintain updated vendor data base at area level
• Update and share the procurement tracker on regular basis
• Submit invoices from suppliers and the relevant procurement documents to finance

Fleet Management:

• Managing and tracking of all vehicles on the fleet, when required to support the area offices
• Ensure that vehicles are checked on a daily basis, and that regular service and maintenance is carried out as per agreed schedule as well as managing service agreements such as vehicles fueling.
• Ensure vehicles have current and lawful documentation.
• Receive travel requests, and maintain trip schedules and Staff Movement Board.
• Prepare Military Clearances for the delivery of goods to field locations as requested.
• Produce logistics site report, vehicle and generator cost performance report.
• Ensure proper usage and Maintenance of the Area Office Generator by keeping an up to date Generator Log book for usage and services

Asset Management:

• Maintaining up-to-date control of all assets including tracking donor, value, and location, managing staff issue, and recording all asset movements and disposals
• Oversee the issuance and return of assets to / from staff in the absence of assets focal person
• Update Asset Register and send to country office every month in the absence of the assets focal person

Warehousing Management:

• Manage and maintain the physical warehouse.
• Ensure quarterly stock check and reconciliation.
• Ensure random spot check on stock in the warehouse
• Ensure all program stock are released through NRC Stock release/requisition form and accompanied with a waybill to Beneficiaries/point of usage.
• Ensure the BHs and the Country Office Logistics Manager are informed about all stock under expired, expiring SOF and other irregularities or discrepancy in the warehouse respectively.

Generic Professional Competencies:

• Experience from working as a Logistics Officer in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluency in English and Hausa

Interested and qualified candidates should:
Click here to apply

 

Job Title: Compliance Assistant Nigeria

Job Identification: 843
Location: Maiduguri, Borno
Job Category: Assistant
Job Schedule: Full time

Job Description
Generic responsibilities:

• Compliance and adherence to NRC policies, guidance and procedures & assist to the development of NRC Nigeria compliance approaches, SoPs and standards.
• Support for the preparation for Yearly & Donor Audits and for the implementation of Audit recommendations by all concerns.
• Run standard check to ensure that all relevant supporting documents are available in quality manner for all transactions and have complete audit trail.
• Provide support to ensure proper filing of documentation as per defined SoPs for Securing Supporting Documentation initiatives  (SSDi)
• Assist in performing internal compliance check duties.

Specific Responsibilities

• Assist to conduct quality check to make sure NRC & donor regulations are followed for all transactions under review including of finance, purchases, recruitment, payments etc.
• Assist to ensure that all financial transactions are coded with the correct Donor, account, activity and location codes as per standard chart of account.
• Assist to ensure that all vendors are vetted through Watchdog prior to payment.
• Assist to conduct spot checks for compliance and adherence to NRC and Donor guidelines
• Support in ensuring proper audit trails are established for all procurement and financial documents.
• Assist in ensure that all financial documents are clearly stamped with Donor codes, paid stamp before archiving.
• Support in ensuring that NRC Nigeria is complying to all donor regulations in each transaction and highlight up in the line if something is not followed properly
• Support in ensuring that program/ beneficiaries data correspond with financial and logistic reports
• Support ensuring that Procurement, warehouse and Finance document backup system is in place and backup is being done for all documents as per NRC/Donor policies.
• Maintain filing record of Compliance & risk Unit
• Assist in coordination with Area offices/field offices to complete the compliance review work effectively and efficiently.
• Support in “Securing Supporting Documentation” (SSDi) in line with duties assigned by line manager
• Follow up on any other duties as assigned by line manager.

Critical Interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are as follows:

• Compliance and Risk Coordinator
• Support and programme team (at CO, AO and FO)
• Vendors, Tax authorities, auditors

Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional competencies:

• These are skills, knowledge and experience that are important for effective performance.

Generic Professional Competencies:

• Have relevant qualification for example bachelor degree in accounting, business administration or equivalent – any other professional qualification like ACA will be preferable.
• Minimum of 2 years of relevant work experience in a Support Function of a humanitarian/recovery context-including 1 year preferably with an audit firm.
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Good knowledge of English

Context / Specific Skills, Knowledge and Experience:

• Good skills in Excel and Word
• Good knowledge of accounting packages; preferably Agresso
• Good knowledge to initiate and use different SOPs
• Good knowledge of the Nigeria country context.

Interested and qualified candidates should:
Click here to apply

 

Job Title: ICT Technical Assistant

Job Identification: 796
Location: Jos, Plateau
Job Category: Information Technology and Systems

Duties and Responsibilities

• Adheres to and supports the implementation of NRC ICT policies and procedures, handbooks and guidelines.
• Ensure I.C.T equipment, hardware, software, and other resources are made available and well maintained
• Troubleshoots, diagnoses problems, implements corrective action & procedures, monitor and facilitate repairs.
• Sets up and configures general hardware, peripherals, and accounts assigning security level;
• Monitors, operate and maintain a reliable internet and network system (connectivity, assigning access level)
• Implement NRC filing system (electronic files) at country level
• Provide IT support and capacity building to users on hardware, software, peripherals and other ICT resources (internet, e-mail, intranet)
• Maintain an accurate asset register and ensure all items are properly tagged.
• Ensure proper handover, including signatures for all mobile equipment.
• Ensure proper filing of all documents relative to assets management as per NRC policy (Loss and damage report).
• Ensure quickly and timely response to support request
• Administration, operation, technical support and monitoring of personal computers.
• Troubleshooting of personal computers, in collaboration with other ICT staff.
• Performance of tasks related to scheduled service requests, including equipment replacement,
• Assist in monitoring, operation, and performance of LAN/WAN connectivity, and communication services
• Preparation and release of ICT resources to authorized users as approved
• Training of newly recruited staffs on standards of ICT operations in NRC
• Follow up of pending orders and requisitions,

Qualifications

• Bachelors’ degree in Computer science or Engineering
• 2-3 years’ experience from working as an ICT Assistant in a humanitarian/recovery context preferably with similar organization like NRC
• Documented experience in related to network management and cloud networking (Cisco Meraki network devices)
• Documented results related to the position’s responsibilities
• Previous experience from working in complex and volatile contexts
• Good knowledge of the Nigerian context (internet services, Networks, software/hardware authentication)
• Office organization skills,
• Computer skills (Microsoft Office 365 suite)
• Operational on of Microsoft SharePoint
• Familiar with Cisco Meraki network devices
• Experience in the development and deployment of Solar power systems
• Good operational knowledge of CCTV systems (deployment, maintenance and operations)
• Good operational knowledge of Radio and satellite communications systems (HF/VHF, Iridium and thuraya)
• Good communication skills
• Fluency in English, Hausa is an asset

Personal Qualities:

• Handling an insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Ability to work under pressure, independently and with limited supervision.
• Highest standards of ethics and integrity
• Respect to cultural, religious and gender diversity
• Communicating with impact and respect All employees of the Norwegian Refugee Council should be able to adhere to our Codes of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable

Interested and qualified candidates should:
Click here to apply

 

Job Title: ICLA Project Manager

Job Identification: 728
Location: Yola, Adamawa
Reports to: Area Manager
Supervision of: ICLA Project Coordinators
Travel: 25%
Project number: NGFM 1911, NGFM 1819, NGFM 1904, NGFM 1912
Duration and type of contract: 1 year with possibility of extension
Job Type: Full time

Role and Responsibilities

• The purpose of the ICLA Project Manager position is to implement delegated ICLA project portfolio.

The following is a brief description of the role:
Generic Responsibilities:

• Adherence to NRC policies, guidance and procedures
• Line management of project staff
• Contribute to the development of Country, Area and ICLA strategies, initiate and participate in the development of relevant ICLA projects
• Coordinate and manage ICLA project implementation in line with proposals, strategies and donor requirements
• Provide technical direction to ICLA team, and ensure high quality of projects
• Provide regular progress reports to the Area Manager and the ICLA Specialist, highlight operational successes and challenges
• Ensure that projects targets beneficiaries most in need of protection, explore and assess better ways to assist.
• Develop and manage project budget, in cooperation with the Area Manager and ICLA Coordinators.
• Liaise and collaborate with relevant local authorities and other key stakeholders.
• Promote the rights of displaced persons in line with the advocacy strategy.

Specific Responsibilities:

• Coordinate and Supervise the ICLA project team and program activities
• Coordinate Preparation of workplans and progress reports for ICLA teams
• Expand and maintain NRC’s network of relevant stakeholders in all operational areas
• Coordinate establishment of client outreach, screening and identification procedures
• Coordinate establishment of case documentation management systems
• Support development and strengthening of synergies between all NRC programs
• Document case studies and best practice for facilitating secure land tenure and identity documents for IDPs
• Prepare presentations and papers demonstrating lessons learned
• Support the preparation of funding proposals
• Coordinate Preparation of donor reports, GORs and monthly reports on activities and progress
• Any other tasks as assigned by the supervisor
• Ensure that NRC’s programmes are guided by and effectively abide by the humanitarian principles

Critical Interfaces
Relevant interfaces for this position are:

• Strategy, staff capacity building and project planning: The ICLA Specialist
• Area operations and implementation: The Area Manager

Scale and Scope of Position:

• Staff: Project Coordinators, ICLA Officers, ICLA Assistants
• Stakeholders: UNHCR, IRC, UNICEF, DRC, Save the Children, Legal aid Council of Nigeria, Ministry of Lands and Survey, NBA,Ministry of Women’s Affairs, National Identity Commission, NEMA, SEMA, Local Courts, other community decision-makers
• Information: GORS, Agresso, Webcruiter, Intranet

Competencies:

• Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional Competencies
These are skills, knowledge and experience that are important for effective performance:

Education:

• Bachelor’s degree level education in Law.

Generic professional competencies for this position:

• Minimum 3 years of relevant experience within field of expertise
• Technical specific knowledge from the humanitarian sector
• Previous experience from working in complex and volatile contexts
• Experience in working independently in a results-oriented multi-tasking and multi-cultural environment
• Experience in managing staff
• Excellent command in Microsoft Applications
• Documented technical competences related to the position’s responsibilities
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile
• Fluency in English, both written and verbal

Context related skills, knowledge and experience:

• Knowledge of the context in Nigeria
• Political and cultural awareness and experience of working where insecurity is a major issue
• Proven skills in report writing
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
• Handling insecure environments
• Political and cultural awareness

Behavioural Competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Planning and delivering results
• Working with people
• Communicating with impact and respect
• Analysing
• Handling insecure environments.

Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description
• The Work and Professional Development Plan
• The Mid-term/End-of-trial Period Performance Review Template
• The End-term Performance Review Template
• The NRC Competency Framework

Interested and qualified candidates should:
Click here to apply

 

Job Title: Cook

Job Identification: 807
Location: Jos, Plateau
Job Category: Other

Generic Responsibilities (max 10)

• These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.
• Adhere to NRC policies, tools, handbooks and guidelines
• Prepare and develop status reports as required by management
• Promote and share ideas for improvement
• Perform according to the work and development plan
• Prepare meals for staff in the office and guest house as required.
• Maintain the cleanliness of the kitchen and kitchen utensils at all times.
• Ensure a hygienic cooking environment and preparation of meals in a hygienic manner
• Purchase and preserve food items for preparation of meals.
• clean (metal) fixtures and fittings and wipe down glass surfaces in the kitchen
• Empty and clean trash containers and dispose of trash in a sanitary manner, clean the sink and maintain cleanliness of kitchen towels.

Specific responsibilities

• These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.
• Operate cooking cleaning/cooking equipment
• Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
• Prepare meals for the staff in the guest house and visitors as required
• Keep all dishes washed ,and tidy after meals
• Clean the fridge, cookers, microwave and wall tiles regularly
• Monitor the use of replaceable kitchen utilities and report for timely replacement
• Prepare a daily/weekly menu for meal preparation planning
• Dress the table and serve meals in a professional way
• Ensure a balanced diet in meals prepared i.e a combination of Carbohydrates, proteins and vegetables.
• Prepare specified meals on request by staff on a diet

Generic Professional Competencies:

• Experience from working as service support staff in a humanitarian/recovery context
• Previous experience from working in complex and volatile contexts
• Documented results related to the position’s responsibilities
• Some knowledge of English

Interested and qualified candidates should:
Click here to apply

 

Job Title: Cleaner

Job Identification: 806
Location: Jos, Plateau
Job Category: Other
Job Schedule: Full time

Job Description
Generic responsibilities:

• Adhere to NRC policies, tools, handbooks and guidelines
• Prepare and develop status reports as required by management
• Promote and share ideas for improvement
• Perform according to the work and development plan
• Sweep, scrub, mop and polish floors in the office and guesthouses
• Vacuum clean carpets, rugs and draperies, wipe down glass surfaces
• Dust and polish furniture and fittings and tidy up offices
• Clean (metal) fixtures and fittings and wipe down glass surfaces
• Empty and clean trash containers and dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and showers

Specific Responsibilities

• Make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
• Tidy up rooms and wash windows as scheduled
• Iron and press clothing and linen, sort, fold and put away clean laundry
• Maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
• Monitor and report necessary domestic repairs and replacements
• Wash dishes and clean office/kitchen according to agreed hygiene standards
• Check all appliances in rooms are in working order
• Deliver any requested housekeeping items to guest rooms
• Ensure confidentiality and security of guest rooms
• Observe and report damage of office/guesthouse property.
• Perform any other task assigned by line manager.

Qualification

• Candidates should be a High School Graduate.

Generic Professional Competencies:

• Attention to detail/ reliability
• Listening skills
• Adaptability
• Planning and organizing
• Adaptability/team work
• Integrity/honesty
• High energy levels
• Must be able to work under pressure.

Interested and qualified candidates should:
Click here to apply

 

 

Application Deadline  11:43 AM, 18th February, 2021.

Note: All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.