Car Rental Executive in a Travel & Tour Company

HR Leverage Africa – Our client in the Travel & Tour Industry is recruiting to fill the position below:

Job Title: Car Rental Executive

Location: Lagos
Industry: Travel & Tour

Details

• Our client in the Travel & Tour Industry is currently looking for a Car Rental Service Executive to channelize & synchronize all Car Rental related activities of the branch, with an aim to support & increase Car rental sales of the branch.
• The ideal candidate will handle branch level car rental sales, marketing and operations profile for the company.

Job Responsibilities

• Assign and rent vehicles out to customers, ensuring that pertinent contracts are filled out with necessary information and explain rental policies to customers.
• Handle client questions or complaints and working to resolve overdue car rentals.
• Exploring and attending the events & exhibition for business generation
• Schedule all rental reservations for customers.
• Responsible for fresh database creation, prospecting and lead generation
• Check in returned vehicles; inspect returned vehicles for damages; and clean all vehicles inside and outside.
• Maintain the database in CRM and daily activity report submission
• Drive car rental sales initiatives and achieve the assign target
• Responsible Car rental SPOC for end to end service in the defined arena
• Ensuring maximum customer satisfaction
• Exploring suitable tender, timely reply and follow-up
• Up-keeping & sharing the latest development in the business segment
• Competition mapping and creating supply chain for car rental service
• Assist rental manager in other duties, such as help keep track of vehicles, help maintain the cleanliness of office and work area.

Job Requirements

• 3 – 5 years’ proven experience in a Car Rental Executive role
• Negotiation Skills
• Handle regional level marketing profiles
• Conflict Management
• Team Handling
• In-depth knowledge of the industry’s standards and regulations
• Exhibit strong interpersonal and customer service skills.
• Must possess strong organizational skills and ability to pay attention to fine detail.
• Good Communication.

How to Apply
Interested and qualified candidates should forward their CV to: consulting.hrla@gmail.com using the job title as the subject of the application.

Note: Only qualified candidates should apply.