Polo Limited is Nigeria’s foremost luxury goods company retailing high-end brands watch and jewellery brands. Established in 1987, Polo Limited is driven by the mission to serve and with a passion for excellent customer service, it has continued to redefine and refine retailing of luxury products in Nigeria.
We are recruiting to fill the position below:
Job Title: Chief Operating Officer
Location: Lagos
Job Type: Full Time
About the Job
- The ideal candidate will be responsible for ensuring operational excellence across the organization.
- Your primary goal will be to increase our organization’s productivity, efficiency, and profitability.
- You will advise the CEO on key operational insights as well as provide coaching to employees.
Responsibilities
- Produce annual operation forecasting report and strategy
- Oversee and evaluate day-to-day operations
- Identify new market opportunities to accelerate growth
- Present operational strategy recommendations to the CEO based on your market research.
Qualifications
- 15 – 20 years of executive experience
- Strategic planning and business development experience
- Strong written and verbal and presentation skills
- Strong leadership and organizational skills.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Digital Marketing Manager
Location: Lagos
Job Type: Full Time
Responsibilities
- Maintaining our social media presence across all digital channels
- Planning and executing digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
- Develop and manage website content
- Maintaining our social media presence across all digital channels
- Collaborate with internal teams to create landing pages and optimize user experience
- Generate content for the ecommerce website, weekly emailers and periodic sms blast, flyers, Polo magazine and brochures
- Devising strategies to drive online traffic
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
Qualifications
- Bachelor’s Degree
- 10 years of marketing experience
- Excellent communication and organizational skills.
Requirements:
- Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
- Working knowledge of ad serving tools (e.g., DART, Atlas)
- Experience in setting up and optimizing Google Adwords campaigns
- Working knowledge of HTML, CSS, and JavaScript development and constraints
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Customer Service Manager
Location: Lagos
Job Type: Full Time
About the Job
- The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities
- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold team to those goals
- Resolve customer conflicts and handle escalation procedures.
Qualifications
- Bachelor’s Degree or equivalent experience
- 3+ years’ of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
How to Apply
Interested and qualified candidates should:
Click here to apply online
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