Employment Opportunities at Citygate Global Investment Limited

Job Title: Executive Thrift Officer

Locations: Kwara, Lagos, Ogun, Ondo, Osun & Oyo
Employment Type: Full-time

Job Description / Main Responsibilities
The Executive Thrift Officer also known as the Daily contribution collector has the following duties

• Ensure daily collection of funds from SME daily contributors.
• Manage thrift advance loans portfolio
• Attend a daily morning meeting with Team Lead in the organisation’s preferred location.
• Report directly to the Unit Head every day and the Team Lead every Mondays.
• Submit to the Team Lead reports of all transactions daily.
• Ensure set targets are met
• Source for SME owners and other prospects interested in saving a stipulated amount of money with the bank for a given period of time.
• Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the Marketing Department.
• Ensure all applicants are advised on fate of applications within reasonable time.
• Maintains the privacy of customer information and the security of all records
• Abide by all rules and regulations of the Bank.
• Other duties as assigned by your supervisor.

Qualification & Experience Required

• SSCE, NCE, OND qualification
• Have at least 1 year marketing experience
• Excellent interpersonal and communications skills
• Proficiency in MS Office (Excel and Word)
• Must be smart and pay attention to details.

Job Title: Relationship Manager (Payroll – Public Sector)

Locations: Abuja, Imo & Lagos
Employment Type: Full-time

Job Description

• Accountable for driving new client acquisition, retention and growing market share.
• To ensure effective and compliance requirements on documentation are met.
• To actively seek new sales opportunities and generate business opportunities.
• Receive and process loan application forms for approval and maintain all relevant accounts records of branch.
• Giving loan to both federal and state civil servants in Nigeria
• Achieve budgeted growth in banking operations within agreed and approved business risk limits.
• Analyses and reviews quality of potentials and existing business to ensure maximum profitability.
• Develop referral networks and cross-sell products and services to in line with set targets.
• Drive customer satisfaction through excellent service delivery.
• Achieve performance growth in line with Key performance indicators.
• To perform any other task assigned from management from time to time.

Requirements

• Must have at least 1 year experience in marketing payroll-public sector products.
• Candidates should possess a B.Sc / HND qualification.
• Good marketing and relationship management skills.

Job Title: Regional Recovery Officer

Locations: Abuja, Akwa Ibom, Cross River, Delta, Nassarawa & Rivers
Employment Type: Full-time

Job Description / Main Responsibilities

• Recover bad debts from delinquent debtors.
• Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
• Reduce the non-performing loans owed to a company.
• Design work-out payment plans for debtors.
• Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
• Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
• Maintain appropriate and comprehensive records of customer’ discussions.
• Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
• Maintain confidentiality while handling customers enquires and information.
• Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
• Report [daily] progress against target to the designated authority

Qualification & Required Skills

• Degree / HND in related discipline.
• 2 – 5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
• Effective communication and reporting skills
• Basic mathematics and analytical skills as well as investigative and persuasive skills.
• Problem-solving and decision-making skill
• Knowledgeable of recovery best practice and approach.