Oracle provides the world’s most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe.
We are recruiting to fill the position of:
Job Title: Cloud Services Solution Architect
Job Code: 21000EEJ
Location: Lagos, Nigeria
Job: Pre Sales
Job Type: Regular Employee Hire
Organization: Oracle
Background
Advanced Customer Services (ACS) is a business unit within Oracle’s Customer Service organisation that establishes long-term service relationships with Oracle’s largest customers. ACS Service Solution Architects are focused on supporting ACS’s continued growth in leading edge, large scale and complex services for Oracle Cloud and on-premises engagements, primarily cloud related.
Role Profile
- ACS Service Solution Architects have a proven track record in successful delivery of IT services for mission critical environments in major organisations. In addition to a specialisation in the area of Cloud, they possess extensive, broad-based expertise across large scale project-based IT design- deploy-migrate-manage type services engagements and also expertise in the area of mission critical production operations and support. They have proven experience in industry standard project management and service management best practices.
- Each individual Cloud Service Solution Architect has deep expertise in specific services & technology areas, and acts as the subject-matter lead in those areas within the team. This particular opportunity requires an individual with a proven track record of success in architecting and winning complex, ground-breaking managed services based engagements.
- All ACS Cloud Service Solution Architects have extremely strong customer facing presentation and interaction skills, are capable of engaging at senior management and C-level, articulating service and technology solutions in terms of business value and risk.
Scope
- Location: Lagos, Nigeria. Supporting Sales in Nigeria and Ghana, and also in Benin, Kenya and Ethiopia when necessary.
- Customer facing
- Has no direct reports, but often leads and/or guides the activities of virtual teams to build service solution propositions for customers
- Works with multiple customers across all sectors/countries in the ACS region, in collaboration with Oracle ACS and cross line of business (xLoB) Sales teams
- Works on services related opportunities across the entire lifecycle of all Oracle Cloud and on-premises products, covering Oracle services requirements across design, deployment, migration, operations/management and support
- Works with ACS Sales and xLoB teams to:
- Identify, build and win cloud related leading edge/large scale services opportunities
- Build and articulate compelling ACS service solutions that address identified customer business needs
- Ensure the risks and costs associated with each ACS service proposition are fully understood and addressed
- Provide subject matter expert input into contract drafting and negotiation
- Assist ACS in achievement of its growth targets
- Works xLoB in individual opportunities and specific initiatives
Responsbilities
- To identify, foster and define Oracle ACS services solutions for specific customer opportunities and assist in the sale alongside the sales representative and broader ACS team
- Work with the customer, ACS management and the xLoB account sales teams to:
- Understand the customer’s business and IT strategic requirements and identify ACS opportunities to assist the customer achieve its strategic goals
- Assess customer business and technical needs, and define ACS service requirements
- Build and lead virtual teams associated with these large scale opportunities
- Effectively communicate with customer to CxO level
- Build customer confidence and commitment through achieving a trusted advisor relationship
- Work proactively to build relationships with other Oracle lines of business and collaborate (internally and externally) to ensure effective service solution development and design
- Drive compelling proposals, presentations, and other customer and internal communications and discussions during opportunities
- Effectively articulate the details of the service components in a proposed customer solution
- Co-ordinate and drive service solution costing & pricing associated with specific opportunities and ensure that service solutions proposed are appropriately shaped to meet the commercial and contracting requirement of Oracle and the customer
- Apply consultative selling techniques
- Use strong understanding of the services competitive marketplace to anticipate and plan for competitive threats
- Transfer knowledge to other groups such as; account teams, delivery and across ACS presales
- Produce appropriate and timely opportunity status reporting information
Required Skills And Experience
This is a senior role. ACS Service Solution Architects typically have 10-15+ years of experience in relevant IT services, across a wide range of technologies and customer sectors.
A typical experience profile for this role would include most of the following:
- A track record in developing successful propositions for the provision of transformational and operational services for mission critical environments in major organisations.
- Extensive, broad-based expertise across large scale project-based IT design/deploy/migrate type services engagements and also in the area of mission critical production operations and support. They have proven experience in industry standard project delivery and service management best practice.
- Significant direct experience in services roles with external IT services providers
- Broad understanding of typical enterprise applications, IT infrastructures, public and on-premises cloud, including but not limited to Oracle technologies
- Significant customer facing presentation and interaction experience in consulting and trusted advisor roles with C-level executives in relation to IT services articulating service and technology solutions in terms of business value and risk.
- Extensive industry knowledge and expertise in cloud adoption and cloud services
- Experience in IT project and programme management, including major IT transformation, migration and solution deployment projects
- IT service management, including managed services/outsourcing
- Construction of TCO analyses and pricing for complex service offers
- Sales and complex deal negotiation
- Architecting, implementing and delivering complex service solutions for large scale, mission critical IT environments
- Consulting and trusted-advisor roles to C-level within major customer organisations in relation to IT services
- Proven ability to construct and deliver compelling presentations and propositions to C-level and large audiences
- Full capability to engage effectively in English langu
Language:
- Applicants are required to read, write, and speak the following languages: English
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: EMEA Supply Chain Management (SCM) Solution Leader
Job Code: 21000EEL
Location: Nigeria
Job: Consulting
Job Type: Regular Employee Hire
Organization: Oracle
Description
- As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.
- Within Oracle Consulting, our SCM solution leaders support Enterprise Architects and Business Development with solution design for prospective and existing customers. Analyses business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen.
- Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations.
- Provides direction and mentoring to project teams, across EMEA and effectively influences customer leadership on key decisions. Supports the business development effort assisting sales teams pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise.
- Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.
- Currently a need exists for several experienced Oracle SCM Architects with a focus on Projects Driven Supply Chain Management. These solutions span the Oracle Fusion SaaS products from Project Management and across all of the SCM function including Inventory Management, Order Management, Procurement, Manufacturing, Maintenance and Planning, as well as the ERP related domains such as product hub, costing and ERP.
Responsibilities
- To act as a trusted advisor to internal and external stakeholder as the Solution Leader across EMEA.
- Develop strong relationships with the product lines and in co-operation with the delivery management teams, advise on competency requirements. Coordinate consultants across EMEA by establishing a community.
- Act as a Principle Implementation Consultant, often in a team lead role.
- To develop compelling, profitable and deliverable customer solutions with Oracle and customers
- To be commercially astute when engaging and advising a client
- To act as ambassadors for Oracle application solutions.
- Work closely with client, sales, pre-sales and delivery staff to develop a robust architecture.
- Take full ownership of “best practice” and innovation assets of your competency area, covering the whole strategic footprint.
- Take full accountability for the architectural solution of a pre-sales opportunity or project
- Establish strong relationships with your counterparts in Oracle partners
- Form and maintain strong relationships with colleagues in product strategy and development.
- Manage the re-use and knowledge management of your competency area.
- Provide sales awareness to the sales and delivery community within the Oracle Consulting.
- Engage profitably with your counterparts from other parts of the EMEA region.
- Engage in Industry and Domain forums and actively promote Oracle SCM.
- Detailed functional knowledge of all the major business processes and associated functionality in the projects , supply chain, logistics or procurement domains
Requirements
- 8-10 years of experience relevant to this position including relevant experience on Oracle ERP products, with a preference towards Fusion Project Management. Prior Oracle SaaS product knowledge, product implementation certifications and team leadership or management experience preferred.
- Undergraduate degree or equivalent qualifications preferred.
- Ability to communicate effectively, with your native language, English and one other language ie German, Spanish, Arabic, French, etc preferred.
- Ability to travel across EMEA needed from time to time , although remote delivery will be the primary method.
- Reports to the EMEA SCM Consulting Centre of Excellence Director.
Skills:
- A creative and agile problem-solver
- Excellent facilitation skills, including experience planning and participating in architecture and design sessions. Have been through at least 4 complete implementation cycles
- Experience with interacting with third party resources, including offshore teams.
- Proven leadership in managing, governing and providing oversight of internal teams, 3rd party integrators, consultants and vendors through various initiatives
- Strong team building skills, with ability to build quick and effective work rapport with distributed team members
- Must be self-motivated in learning new concepts and willing to share knowledge and skills with other team members
- Outspoken and passionate about delivering well designed solutions that exceed business objectives and drive business success for our customers
- Must have excellent leadership and communication skills, with the ability to explain complex solutions and ideas
- Can demonstrate a strong awareness of the differences between cloud and on-premise solutions and their benefits
- Commercially astute and Politically-aware
- Deep, proven architecture experience of your competence area.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: EMEA Oracle Consulting GenO Domain Program Leader
Job Code: 21000EQ9
Location: Nigeria
Job: Consulting
Job Type: Regular Employee Hire
Organization: Oracle Consulting
Discretionary Job title: OC GenO Domain Program Leader
Job Code & Level: Consulting Staff Technical Manager – 22027 – IC4
Oracle Consulting
Oracle Consulting enables organizations to engage into cloud transformation journey by implementing enterprise-grade, end-to-end cloud solution across its broad portfolio of business applications, middleware, database, and hardware technologies.
Oracle Consulting is responsible for:
- Acquisition of new Cloud customers (in collaboration with License teams)
- Innovation in Cloud solutions and implementation methods
- Delivery excellence (shortening time to value with 100% successful go lives)
- Customer success (customer advocacy for Oracle Cloud)
Program Leadership Job Structure
- In order to meet the continuously evolving business needs, Oracle Consulting has implemented an EMEA Graduate program (GenO) that aims to develop graduates to become our next generation of consulting the leaders.
- The 2 Year GenO program will provide graduates with intensive foundation training on the Oracle products as well as consulting and soft skills. OC aims to onboard 100+ graduates annually, which means a program size of 200+ graduates.
- The graduate program will cover the following key domains: ERP, SCM, EPM, HCM, CX and Project Management. Within the program graduates will be exposed to sales, pre-sales, tech and customer success activities.
- As part of the program leadership structure we are searching for 6 Domain Program leaders, one leader for each one of the core consulting app delivery domains. The GenO Program leaders will be responsible for the creation of the program content and thereafter the execution of the program in coordination with local management and the GenO Oracle program.
Responsibilities
ERP/SCM/EPM/HCM/CX/PM Domain Graduate Program Leader is going to be responsible for the success of the graduates that will join the EMEA Consulting Graduate Program specializing in defined domain. The role is expected to handle the following day to day aspects:
- Indirectly manages the domain graduates (approximatively 40 per year) team which will be spread across multiple countries in EMEA region.
- Builds and maintains up to date the domain program content in alignment with the products and business evolution.
- Establishes a direct relationship, coaches and supervises graduates throughout the program.
- Organizes regular and onetime events as part of the program, such as: training bootcamps, knowledge sharing sessions, panel presentations etc.
- Delivers training sessions.
- Work with Resource and practice managers to prepare project assignments for the graduates.
- Ensures constant monitoring and reporting of the evolution of the program participants within their domain.
- Collaborates with local managers to build the headcount. Budget and training plans for the in scope participants.
- Works with other domain graduate leaders and with the program leader to deliver the overall expected benefits of the program.
- Coach graduates on how to estimate solution in their domain, using OC RoM and estimation tools.
- Coach graduates to understand available OC IP and how to use it within a project
- Coach and mentor graduates, in collaboration with local manager and buddy on projects and client assignments.
- Facilitate graduate – mentor relationship.
Skills and Qualifications
As the ideal candidate:
- You have experience in building and delivering training and development plans.
- You have 5-7 years of varied experience in SaaS and/or PaaS solutions relevant to this position ideally including but not limited to solution design, development and delivery, functional and/or technical consulting, business consulting, cloud consulting sales. Prior team leadership or management experience preferred.
- You have good knowledge of the domain you will be leading. In depth understating of business processes and tools and what Cloud ERP/SCM/EPM/HCM/CX project implementations require. Oracle ERP/SCM/EPM/HCM/CX product experience is considered a must.
- You have experience with and knowledge of project management principles, methodologies and tools. You embrace change and understand how to address resistance to change. TCM tools and processes is a must. SCRUM certification is an advantage.
- You are able to influence others to change their perceptions in a positive, creative and respectful way. You use a wide variety of interpersonal styles and approaches to influence others.
- You are able to lead by example and personally model positive values, inclusive behaviors, and work practices. You motivate and inspires others to align their actions with organizational vision and objectives. You understand what motivates different people. Engages and values input from diverse groups.
- You build trust, mutual support and understanding with colleagues. Demonstrate acceptance and respect for others. Values diverse thinking and seeks to understand different perspectives and cultures. Demonstrate value as a team player both within and across teams.
- You freely share knowledge and experiences with colleagues
- You easily build networks and rapport with diverse groups. Collaborate cross-functionally to deliver on shared objectives. Is willing to place team goals before personal goals.
- You act with a sense of urgency and confidence to deliver quality work in a timely manner. Demonstrates attention to detail in all aspects of work. You demonstrate resilience in the face of challenging situations.
- You are an early adopter and champion of new ideas and approaches. You advocate for key change initiatives. Sets an example of agility and adaptability in times of change.
- You adjust to changing work environments. You work efficiently in situations of uncertainty. You demonstrate resilience in times of change and uncertainty.
- You positively influence others to adapt when faced with changing business conditions. You ensure appropriate support for change initiatives. You demonstrate creativity, measured risk-taking actions and entrepreneurial thinking.
- You have strong verbal and written communications skills. Preferably experience publishing vlogs, blogs, research briefs and white papers.
- You have excellent language skills and are fluent in English
- You have a graduate degree or equivalent experience.
- Some ability and willingness to travel is also a requirement (as much as 25% of the time – primarily within EMEA).
What We Offer
- We have a highly collaborative and supportive culture.
- Our salaries are competitive with an excellent benefits package.
- Whatever your background, we want you to succeed. We offer a comprehensive induction program, an on-going training program, and excellent career opportunities.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Hiring Process Description
Successful applicants will experience the following process:
- An initial phone interview with an Oracle Recruiter to confirm position description, validate basic requirement and fit, and assess the applicant’s interest to move forward.
- Two structured virtual video interviews, the first with the position hiring manager and the second with one of their peers.
- An onsite face to face or virtual panel interview at Oracle offices to include a previously prepared candidate presentation.
- As part of Oracle’s employment process, prior to an offer being made candidates will be required to complete a pre-employment screening process. This will involve identity and employment verification, salary verification, professional references, education verification and professional qualifications and memberships (if applicable).
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