Workforce Group is one of the leading Business Strategy & HR Consulting firms in Africa made up of multiple subsidiaries offering business advisory, learning & development, outsourcing, recruitment & assessment, and market entry & operations support.
Workforce Group has a staff strength of over 8000 people, and presence in 7 African countries and its headquarters are situated at The Zone (www.thezone.ng),a world-class purpose-built facility hired out to businesses for serviced private offices, meetings, training, hybrid conferences, retreats, strategy sessions, team building and corporate events.
Applications are invited for:
Title: Workforce Academy Programme
Location: Gbagada, Lagos
Employment Type: Full-time
About the Academy
- The Workforce Academy Programme is a 1-month intensive programme designed to develop exceptional talents to implement effective and efficient outsourcing operations: Candidates will be taken through different screening processes to determine candidates that can thrive in a consulting environment.
The following attributes are required to join our talented teams through the Workforce Academy programme:
- Good leadership, communication (written and oral) and interpersonal skills.
- Desire to work in a result-driven business environment.
- Ability to transform theoretical knowledge obtained during training into practical hands-on skills.
- Capacity to work independently with minimal supervision.
- Ability to work well in teams, confident, and able to express own views clearly.
- Adept in applying the knowledge acquired to solve practical problems.
- Aptitude for creative and analytical work in a problem-solving environment.
- Self-drive and high level of learning agility.
Successful candidates will have the opportunity to acquire new skills and build on the existing knowledge they bring to the organisation in the following areas: HR Operations, Payroll Management, Client Service Management,Recruitment, etc.
Qualifications
- Higher National Degree (HND) with Minimum Lower Credit from a recognised institution.
- 1-2 years work experience.
- Must have completed NYSC.
- Not older than 29 years by December 31st, 2021
Interested and qualified candidates should:Click here to apply
Application Deadline 14th March, 2021.
Job Title: Client Service Manager, the Zone
Location: Lagos
Employment Type: Full-time
Role Summary
- The Zone is an eco-friendly business venue in Lagos mainland set on approximately 10,000 sqm in the heart of Lagos, The Zone is uniquely positioned to provide the best support for day-to-day business activities, strategic meetings or special events in Nigeria.
- The Client Service Manager, the Zone will be responsible for generating revenue by creating and maintaining a healthy pipeline of leads, understanding and interpreting client requirements. The Client Service Manager will also be responsible for client retention and growth.
Requirements
Educational Qualification:
- BSc in Marketing, Mass Communications or equivalent.
Desired Experience / Knowledge:
- 2 – 3 years of proven client account management experience in a similar role
- Experience working with a CRM
- Event management
- Facility management
- Project management.
Role Competencies / Skills:
- Creating sales opportunities through inbound lead follow-up, calls and emails,
- Working directly and closely with the Marketing department to create awareness for The Zone within its target market
- Key account management and provision of a 5-star client experience
- Ensure adequate maintenance of the facility to ensure service delivery
- Maintain and expand sales pipeline within the target markets for the Zone
- Act as a tour manager for the Zone
- Preparation and communication of client proposals
- Continuous and consistent competitive analysis
- Create, strengthen and manage partnerships in order to deliver on an agreed strategy
- Preparation of weekly, monthly, quarterly and annual strategic plans prior to review
- Preparation of tenancy agreements and ensuring tenancy checks are in place
- Preparation of project plans and budget per event
- Preparation of invoices and chasing receivables with clients
- Effective supervision of client experience officers.
Personal Attribute & Character:
- Strong interpersonal skills
- Facility management
- Event planning skills and experience
- Project management skills
- High attention to detail and commitment to delivery
- Leadership skills
- Superior time management & organizational skills
- Strong work ethic with energetic, professional & team-oriented attitude
- Flexible, adaptable, and resilient
- Fluent in Microsoft Office applications
- Proficient in the use of CRM.
Benefits
We offer a wide range of benefits to our people. You bring your “A” game and we will provide the opportunities.
Interested and qualified candidates should:Click here to apply
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