Owens and Xley is a business consulting and advisory company. We offer strategic services in the areas of business advisory, business development and planning to small businesses that would otherwise not have access to the technical competencies available to bigger companies. We know the role good planning plays in any business and its associated costs, and the initial capital challenges faced by small a business, which is why we have developed solutions which ensure that the small business owners still have access to the technical skill but at a fraction of the cost. We aim to help entrepreneurs and small business owners get better business results with less cost.
We are recruiting to fill the position below:
Job Title: Project Assistant
Location: Lekki, Lagos
Employment Type: Full-time
Job Description
- Research, collect, and analyze information.
- Prepare basic PowerPoint presentations.
- Develop and utilize historical information; provide retrieval of information.
- Manage Owens and Xley Consults database
- Manage the team calendar and ensure compliance
- Overseeing administrative policies within an organization and the office; recommending changes as appropriate.
- Process VAT payments monthly
- Create content for newsletters and other correspondence
- Organize and schedule meetings and appointments
- Provide general support to clients
- Perform other duties as required.
Requirements
- BSc or HND in any related field of study
- Graduate trainee.
- 1 – 2 years Experience.
Skills and Abilities:
- Excellent time management skills and ability to multi-task and prioritize work
- Ability to build and maintain effective relationships at all levels
- Excellent organization, planning, and coordination skills
- Good intuitive, negotiating, and analytical skills
- Ability to work with minimal supervision
- Highly proficient in the use of Microsoft office tools
- Excellent written and verbal communication skills
- Must be able to prepare management reports and correspondence.
Salary
N60,000 / month.
Job Title: Operations Manager
Location: Ikoyi, Lagos
Employment Type: Full-time
Job Description
- In this role, you are to ensure the smooth running of the company on a day-to-day basis.
- You are to oversee the operations of all departments and employees in the company and ensure that every employee performs in line with the company’s expectations.
- You are also to ensure customers’ orders are taken and deadlines for collection are met, solve customers’ complaints, mediate on staff issues, and ensure the company operates at maximum efficiency.
Duties and Responsibilities
- Manage and oversee the daily operations of the company.
- Coordinate daily activities and facilitate communication between employees.
- Manage and oversee the activities of the customer service officials, decorators, bakers, drivers, and other support staff;
- Handle external and internal communication of the company.
- Manage calendar, prepare for key events, and ensure events run smoothly.
- Attend business meetings, events, and functions on behalf of the MD.
- Promote and market the company’s products.
- Recommend strategies and advise the MD on issues that pertain to the development of the company;
- Coordinate all repairs.
- Delegate tasks to other employees;
- Ensure customer satisfaction at all times
- Oversee customer’s orders from the point of order to the point of delivery or collection
- Manage calls, resolve client complaints and other external issues directed from the customer service personnel.
- Follow up on customers to get feedback post service delivery
- Ensure the quality of the company’s products- cakes, pastries, and desserts are met.
- Ensure orders are delivered within the timeline. No late deliveries
- Coordinate staff to ensure orders are as specified. No wrong orders
- Ensure proper replenishment of stock. No item should be out of stock.
- Monitor inventory and ensure zero waste.
Qualifications
Educational Qualification:
- Minimum of HND/BSC/BA from a reputable and accredited institution.
Experience:
- Minimum of 3 years work experience in an administrative role.
Skills and Requirements:
- Proficiency in the use of Microsoft Office Tools especially Word and Excel
- Knowledge of software packages like QuickBooks will be an added advantage
- Knowledge of principles and processes for providing customer service
- Leading and supervising skills
- Excellent interpersonal skills
- Relate and network with people
- Proficient in written and verbal communication
- Deliver results and meet customer expectations
- Cope with pressures and setbacks
- Achieve personal work goals and objectives.
- Entrepreneurial and commercial thinking.
Salary
N100, 000 – N 120,000 monthly.
Deadline: 28th March, 2021.
How to Apply
Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the Position as subject of the email.
Note
- Candidates should reside preferably around the Lekki- Ajah axis*
- Must be available to resume on the 5th of April, 2021.
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