Sales / Customer Care Representatives at Prestigious Consulting Group

Prestigious Consulting is a professional HR consultancy firm, we focuss on improving organizational performance through strategic people & process management.

We are recruiting to fill the position below:

Job Title: Sales / Customer Care Representative

Location: Opebi Ikeja, Lagos
Employment Type: Full-time

Job Description / Responsibilities

• To ensure customer have the right product and good service
• Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brands Assist clients on order-on-line Deal with orders in the back office and liaise with logistics
• Able to communicate concisely our company policies to client Maintain and update regular client correspondence Provide customers with information about items.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Establish, develop and maintain positive business and customer relationships
• Follow-up on orders and liaise with customers, retail, repair services, buyers, etc.
• Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
• Assist customers with after-sales service issues Be the primary contact for customer inquiries about our products and brand.
• Elevate complaints to management
• Excellent verbal and written communication skills Excellent leadership skills Social Media Proficiency Friendly disposition
• The ability to maintain calm under pressure Computer literacy
• Ability to organize processes and people Detail-oriented Analytical skills
• Interested candidates should reside in opebi, ikeja and its enviroments.

Requirements

• Candidates should possess a Bachelor’s degree with 1 – 2 years work experience.
• Candidate must be female and within the age of 20 – 25.
• Candidate must be a computer literate and also have great oral communication ability and good use of social media.

Salary
N40,000 – N50,000 monthly.

Deadline: 31st March, 2021.

Method of Application
Interested and qualified candidates should send their Applications to: hrprestigiousconsulting@outlook.com using the