Employment Opportunities at Ibis Lagos Airport Hotel

Job Title: Chef de Partie

Location: Ajao Estate, Lagos

Responsibilities

• Helps provide smooth running services and a high standard of production by managing his/her section
• Works autonomously to produce dishes in compliance with cooking instructions
• Supervises the commis chefs’ work
• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior
• Adopts appropriate All Seasons service-oriented behaviors and attitudes, focusing on the brand’s guiding principles of Simplicity, Quality, Sociability & Interactivity
• Leads the team under his/her responsibility and creates a good working atmosphere
• Organises and supervises the work carried out by commis chefs and apprentices operating in his/her section
• Informs the team about cost optimisation and the reduction of raw material wastage; tracks implementation
• Trains commis chefs, apprentices and interns to a high standard
• Attends meetings and briefings for kitchen staff
• Maintains good working relationships with the other hotel departments
• Informs and listens to, consults and involves the team in the life of the hotel and network, allocating responsibility as appropriate
• Ensures that the workplace remains clean and the safety of consumable goods by always respecting HACCP regulations
• Respects the instructions and safety guidelines for the equipment used
• Applies the hotel’s security regulations (in case of fire etc)
• Respects the hotel’s commitments to the “Environment Charter” (saving energy, recycling, sorting waste etc).

Qualifications and Requirements

• Vocational Certificate or Diploma in Catering & Hotel Management or similar field
• Minimum of 5 years working experience in similar role
• A thorough and organised approach to work
• Excellent personal hygiene
• Team leader
• Attention to detail and quality
• Adaptability.

Benefits

• Attractive Salary: Our goal is to acknowledge our employees’ skills and performance, while at the same time respecting the principles of fairness and non-discrimination.
• Regular Support: Meeting in a calm setting, conducting an appraisal, and setting targets is a valuable process, both for managers and employees. Several meetings or discussions are held throughout the year to facilitate dialogue and motivate teams.
• Wellness for all: With operations over 63 countries, we strive to ensure the well-being, health, and safety of all our teams. Accor is extremely attentive to its employees and their loved ones.

Job Title: Food & Beverage Manager

Location: Ajao Estate, Lagos

Job Description

• We are looking for a professional Food and Beverage Manager to be responsible for managing all F&B operations and for delivering an excellent guest experience.
• The successful candidate will be able to forecast, plan, and manage all F&B orders, staff, and finance.
• The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Essential Duties and Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods, and continuously make necessary improvements
• Identify customers’ needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training, and appraising talented personnel
• Establish targets, KPI’s, schedules, policies, and procedures
• Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity
• Support with the conducting of hygiene audit. Especially as it concerns the restaurant and kitchen

Other Skills Education and Experience

• Culinary School Diploma or Degree in Food Service Management or related field
• A minimum 7years experience at a similar level, managing restaurants in luxury hotel
• Working knowledge of various computer software programs (MS Office, restaurant management software Micros POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• A sound knowledge ofHazard Analysis Critical Control Point (HACCP)
• Restaurant budgeting and forecasting using Microsoft Excel
• Communication and leadership skills
• Up to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targets
• Guest-oriented and service-minded.

Benefits

• Attractive Salaries: Our goal is to acknowledge our employees’ skills and performance, while at the same time respecting the principles of fairness and non-discrimination.
  To ensure our salaries are competitive, we regularly conduct surveys of local markets and specialized firms. This enables us to provide personalized and motivational support for all our teams to facilitate and encourage their development.
• Regular Support:Meeting in a calm setting, conducting an appraisal, and setting targets is a valuable process, both for managers and employees. Several meetings or discussions are held throughout the year to facilitate dialogue and motivate teams.
• Wellness for all:With operations over 63 countries, we strive to ensure the well-being, health, and safety of all our teams. Accor is extremely attentive to its employees and their loved ones.
  With this in mind, in accordance with local welfare systems, the country in question, and market practices, the Group implements healthcare expenses, personal protection, and retirement plans to provide unfailing support and engagement.

Job Title: Assistant Sales and Marketing Manager

Location: Ajao Estate, Lagos

Job Responsibilities

• Collaborate with Country Sales Manager in the planning and development of sales strategies, as well as in setting sales goals and standards.
• To negotiate contracts with clients and to ensure that all necessary paperwork (e.g. credit agreements, etc.) is in place prior to clients’ placing business
• To maintain an efficient sales office procedure and to insure the regular maintenance of an accurate and updated accounts/contacts database and follow – up procedures
• Ensure contact is maintained with clients to create a good work relationship that supports sales as well as increases customer base
• Effect periodic sales meetings and update records on ANAIS
• Ensure adherence to the work ethics, policies, and regulations of a firm
• Perform administrative tasks of production recording, filing, and inventory
• Responsible for recommending solutions which will help in enhancing the profits of the company and should be a problem solver.
• Provide excellent customer service and ensure that all the customers are satisfied with the products or services and are not facing any issues
• Responsible for developing strategies and suggesting changes which will help bring about more profit and improved sales
• Have a thorough understanding of the drivers of the business in corporate sector and have demonstrated the ability to adapt and deliver in an aggressive and competitive environment
• To assist the Director of Sales & Marketing in managing and coordinating all efforts of the Sales & Marketing operations, to ensure efficient, prompt, courteous, consistent quality and proactive service for all hotel guests
• Be aware of local market competition, to monitor trends within the industry and make suggestions how these could be implemented in the hotel
• To pass on all complaints/comments received from customers / clients regarding the hotel, hotel services, etc. to the Director of Sales & Marketing immediately
• To be fully aware of the hotel’s major corporate clients and high-profile individual guests, current VIP guests, hotel promotions and room rates
• To maintain and exceed the hotel’s revenue goals within the allocated market segments
• organize and conduct familiarization tour of the hotel
• To maintain confidentiality of the information directly related to the hotel’s activities and to not divulge such information outside the hotel.

Qualifications & Requirements

• Degree in Marketing, Business Administration and other related fields
• Minimum of three (3) years working experience in similar role, hotel experience will be a plus
• Sound knowledge of digital and traditional marketing strategies and operations
• Problem solving, communication skills as to relating with clients and colleagues
• Proficient in the use of Opera & other related software for effective marketing communications and operations