Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing company. At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Opebi-Ikeja, Lagos
Employment Type: Full-time
Job Description
- Build customer interest in the service and product offered by the company.
- Educate customer on new and existing products on the network.
- Effective and professional Brand cross selling of company products & services.
- Deliver world class customer service by cross selling with vibrancy and personal confidence.
- Provide accurate product information and serve as a knowledgeable resource for customer.
- Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
- Follow through on commitments made to customers in the course of selling.
Qualification
- Interested candidates should possess a B.A / B.Sc / HND / OND / NCE / B.TECH qualification.
- Candidate must have Completed (NYSC).
- Candidate must reside within and around Opebi Ikeja.
- Applicant must not be more that 34years.
- Good Commuication skill.
- Computer Literate.
- Fluent in English Language.
Salary
N40,000 – N45,000 monthly
Job Title: Receptionist
Location: Opebi-Ikeja, Lagos
Employment Type: Full-time
Job Description
- Attend to all visitors to the company and check completed visitors form to know whom they want to see.
- Contact the officers they want to see by telephone to inform them and confirm if the visitors could see them.
- Make and receive official telephone calls for all staff.
- Maintain dispatch register for outgoing mails.
- Keep and issue out office stationeries and maintain record of stocks received, issue and balance the store register.
- Maintain excellent attendance record consistently.
- Arriving to work on time (Punctuality).
- Ensure that the Front Office/Reception is tidy.
Qualification / Experience
- Applicant must be an OND Graduate (FEMALE).
- Applicant must reside around or within Opebi Ikeja Axis
- Good Communication skill
- Punctuality.
- Computer Literacy.
- Applicant must be presentable (well dressed).
Deadline: 30th April, 2021.
How to Apply
Interested and qualified candidates should send their CV to: Recruitment@outcess.com using the Job Title as the subject of the mail.
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