Ongoing recruitment at the Amazon Suites

Job Title: Restaurant Waiter / Waitress

Location: Lagos

Job Summary

• A Bar Waiter / Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

What Will I be Doing?
As a Bar Waiter / Waitress, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulations
• Use every possible opportunity to gain knowledge in all areas of bar supervision
• Ensure all tables receive their drinks and food as requested
• Maintain the cleanliness of all equipment used during shifts
• Maintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times
• Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
• Comply with Company Health and Safety, and Fire Regulations and procedures
• Adhere to the Company disciplinary policy when necessary
• Maximize revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesses this knowledge and the application of it
• Meet or exceed the monthly drink profit margin target

What Are We Looking For?
A Bar Waiter / Waitress always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Customer Service experience in supervisory or above capacity
• Candidate should possess and OND qualification
• A warm personality, attentive and smartly presentable
• Ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure.
• Must be willing to work within Yaba, Lagos.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role
• Passion for delivering exceptional levels of guest service.
• Must be willing to work within Yaba, Lagos.

Potential Benefits

• A competitive salary
• Housing
• Transport
• Training and development
• Meals on duty
• Additional benefits as per company policy.

Job Title: Sous Chef

Location: Yaba, Lagos

Job Summary

• We are looking for a professional Sous Chef- Nigerian cuisine willing to work within Yaba, Lagos.
• As a Sous Chef, your expertise in recipe development elevates our menus while your leadership inspires and fosters our Culinary talent.
• The successful candidate will employ its culinary and managerial skills in order to play a critical role in maintaining and enhancing our customers’ satisfaction.

Key Responsibilities
Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
• Manage all Kitchens in the absence of the Executive Chef
• Create all food menus with the guidance of the Executive Chef
• Complete daily market lists to ensure quality food ordering while maintaining budgeted costs
• Meet with Storekeepers to ensure quality & par levels are maintained
• Interact closely with the Catering department to assist in function menu co-ordination and meet with clients as required
• Conduct daily shift briefings with all Sous Chefs
• Ensure all kitchen Colleagues are aware of standards and expectations
• Liaise daily with Outlet Managers and Sous Chefs to keep open lines of communication regarding guest feedback
• Balance operational, administrative and Colleague needs
• Ensure proper staffing and scheduling in accordance to productivity guidelines
• Follow kitchen policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Plan the food design in order to create a perfect match between the dish’s aspect and its taste;
• Train the auxiliary kitchen staff in order to provide best results in minimum time and using at the maximum the available resources;
• Create tasting menus for customers interested in contracting the food for different events (wedding, banquets, corporate dinners, birthday parties, etc.)from their kitchen;
• Must be great with variety of dishes (e.g Nigerian cuisine)
• Comply with nutrition and sanitation regulations and safety standards
• Maintain a positive and professional approach with coworkers and customers
• Other duties as assigned

Requirements

• Diploma Certification in a Culinary discipline an asset
• 4-5 years 4/5 Star Hotel relevant work experience as Sous Chef
• Great attention to detail and creativity
• MUST be proficient in the use of Opera and Micros
• Must be willing to work within Yaba, Lagos.
• Organizing and leadership skills
• Willingness to replenish professional knowledge
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Previous leadership experience in the culinary field required.

Job Title: Executive Chef

Location: Yaba, Lagos

Job Summary

• The Executive Chef is responsible for all food production, menu development, food purchase specifications and standardized recipes
• He / She is also responsible for maintaining the highest professional food quality and hygiene standards throughout the food production process in the hotel.

Key Responsibilities

• The Executive Chef schedules and coordinates the work of the chefs, cooks and other kitchen employees to ensure that food preparation is economical, technically correct and within budgeted cost
• Evaluates food products to ensure that the hotel quality standards are consistently attained
• Projects annual food, labor and other costs and monitors actual financial results and takes corrective action as necessary to ensure that the financial targets are met
• Develops standard recipes and techniques for food preparation and presentation which help to assure consistently high quality.
• Implements measures to minimize food costs, exercise s portion control for all items served and works with the food & beverage manager in establishing menu selling prices
• Interacts with the food & beverage department to ensure that food production consistently meets or exceeds the expectation of guests.
• Research and implement new culinary trends
• Delegate daily tasks to sous chef and other kitchen staff; manage their progress throughout the day
• Must be great with variety of dishes ( e.g a la carte, buffet and oriental).

Key Requirements

• Proven 3 – 4 years Executive Chef Experience in a 4 – 5 Star Hotel
• Great attention to detail and creativity
• Must be proficient in the use of Opera and Micros
• Must be willing to work within Yaba, Lagos State in Nigeria
• Excellent time management and organizational skills
• Willingness to replenish professional knowledge
• In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition
• Communication, dexterity, creativity and leadership skills
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Culinary Arts degree and/or other culinary certification
• Vast knowledge in culinary arts, including any new up and coming food trends
• Expert skills and experience planning, designing, and preparing meals.

Salary
Negotiable.

Potential Benefits

• A competitive salary
• Housing
• Transport
• Training and development
• Meals on duty
• Additional benefits as per company policy.

Job Title: Assistant Front Office Manager 

Location: Yaba, Lagos
Employment Type: Full Time

Job Profile

• The basic function is to directly supervise all front office staff, porters and drivers ensure proper and smooth operation of the department.

Requirements

• A good First Degree.
• 4 – 5 years Proven work experience as Front office manager in a 4 or 5 star hotel in Nigeria.
• Meticulous attention to detail.
• Problem – solving skills.
• Working Knowledge of Opera.​
• Excellent Communication and people skills.
• Good Organizational and multi-tasking abilities
• Proficiency in English (Both Written and Oral).
• Must be willing to work within Yaba, Lagos.

Key Responsibilities

• Perform the function of a link between the management and the front office personnel.
• Advise the management on, and participate in the process of hiring, training, and disciplining all front desk, reservation and other guest services staff members to maintain the desired standards of the hotel.
• Plan the present and future need of resources to carry out the functions of the department.
• Ensure the proper image of the hotel is being maintained by all the team members with respect to grooming and uniform standards.
• Prepare all necessary forecasts; work closely with reservation, front office, housekeeping and sales to maximize occupancy rate, and revenue, and keep all departments notified of any fluctuations in business levels, special guests, groups, etc.
• Maintain good communication with other departments to ensure maximum cooperation, productivity and guest satisfaction.
• Develop relationships with guests and clients by providing maximum personalized guest service.
• Attend regular department heads’ meetings and contribute ideas about hotel operations in general.
• Manage inventories and keep abreast with the new trends and ideas in the hospitality industry.
• Liaise with the management to assist the staff with any concerns they have regarding their welfare.
• Respond promptly and take a supervisory role in any hotel emergency or safety situation and convey the required emergency procedures to all concerned.
• Perform any other function required by the General Manager.

Salary

• Negotiable

Potential Benefits:

• A competitive salary
• Housing
• Transport
• Training and development
• Meals on duty
• Additional benefits as per company policy.