Phillips Outsourcing Services Nigeria Limited – Our client, a well established firm in the Telecommunication Industry is looking to recruit suitable candidates for the position below:
Job Title: BO Core Network Engineer
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
- Fault management on all NEs and follow up with support in case of escalated cases.
- Node Health Checks
- Analysis of Network performance issues
- Implement network changes as per the CR process
- Support new Network node integrations and Acceptance.
- Ensure current license and software versions are suitable for the present network requirement.
- Able to verify and execute the plan provided by planning team.
- Capacity management and reporting in case of possible breach in capacity.
- Actively participate in CS Core Network element acceptance test for handover between delivery and MS/ Customer
- Liaise with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support.
- Investigation & optimization activities to improve the network quality indicators
- Validating and maintaining the Known Error Database (KEDB) for CS Core Nodes.
- Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identifies as requiring Root Cause Analysis (RCA).
Key Qualifications and Requirements
- Bachelor level, in Engineering (IT, Telecom)
- 3-5 years’ experience
- Knowledge of Managed Service telecom operations practice
- Knowledge sharing and collaboration skills
- English skills
- Delivering results & meeting customer expectations
- Analyzing
- Working with people
- Creating & innovating
- Applying expertise & technology.
Salary
N400,000 – N600,000 monthly.
Job Title: BO Transmission Engineer
Location: Lagos
Employment Type: Full-time
Industry: Telecommunications
Job Responsibilities
- Pof Isolation,
- Support MW Active issue
- Support Quality issue (PLA, XPIC and IPDCN)
- Support FMEs on all Active issues
Key Skills and Qualifications
- Bachelor level, in engineering (IT, Telecom and related field)
- 3-5 years experience
- Very good knowledge of SOEM. Huawei NCE/U2000 and NSP
- Very good understanding of basic IP technologies and Routing Protocols( BGP/MPLS/IS-IS/OSPF)
- Very good understanding of Ethernet, packet and pdh/sdh service provisioning and troubleshooting
- (ELAN/PDH/SDH)
- Good understanding of Microwave link management and troubleshooting (RTN/MLTN/UBT/MPT)
- Basic Knowledge and skill of Huawei and Nokia routers (ATN/CX/NE40/SAS-K/SAS-M)
- Good knowledge of Packet loss analysis
Additional Requirements:
- Knowledge sharing and collaboration skills
- English skills
- Delivering results & meeting customer expectations
- Analyzing
- Working with people
- Creating & innovating
- Applying expertise & technology
Salary
- N350,000 – N600,000 monthly
Job Title: BO Aviate MW Domain Engineer
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Train local BO Engineers to improve Transmission troubleshooting, Optimization and Reporting Skills
- Provided quality support to the firm’s TX Planning to reduce planning related issues, improve network quality and customer perception
- Provide quality support to the Project team on swap projects, network upgrade and others.
- Engaged in daily optimization escalations from NPM/Customer and provide updates, direction and resolution
- Provision of on demand reports to senior management, such as governance slides, network audits etc.
- FO NOC support such as alarm reporting/monitoring templates and other supports on-demand.
- Configuration Audits on IP Nodes
- Secure the maintenance objects of about 5000 Aviat MW device.
Key Qualifications and Requirements
- Bachelor level, in Engineering (IT, Telecom)
- 3-5 years experience
- TX optimization
- TX Congestion Reports
- MW KPI Improvement
- Configuration Audit and Optimization
- Redundancy Audit
- Knowledge of Managed Service telecom operations practice
- Knowledge sharing and collaboration skills
- English skills
- Delivering results & meeting customer expectations
- Analyzing
- Working with people
- Creating & innovating
- Applying expertise & technology.
Salary
N400,000 – N700,000 monthly.
Job Title: Report and Data Analyst (Team Lead)
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Oversees the activities of the Report/Data analysts and ensures the efficient execution of their duties and ensure set KPI’s are achieved
- Oversees and conducts the conversion of data into insights that will lead to informed business decisions
- Liase with stakeholders and the Project team to get Reports and Analysis requirements
- Develops clear and well-structured analytical plans and analyzes large data-sets
- Identifies, communicates, and endeavors to resolve data gaps that impact the fulfillment of the business’s functional requirements
- Develops logical and conceptual data flows that are in support of project requirements and guides various business departments in appropriate and effective use of data.
- Ensure OWS data get align with quality data teams on daily basis
- Highlight the gap in the network, break down to regional state territory and site level
- Timely follow up with the issue related to quality as well as tools
- Timely delivery for all report (Governance meeting slide, CTO meeting report, COO report, ADHOC report……).
Required Skills and Qualifications
- Bachelor’s Degree or above in Telecommunications, Computer Science, Engineering
- Certifications in Data Science related field
- Basic understanding of telecom technology
- Able to understand customers’ business, Analyze customer needs / requirements, challenges and expectations.
- Excellent relationship building, active listening and presentation skills.
- Good usage of Ms-Office Suite
- Knowledge of Telecomms
- Analytical skill and ability to highlight issues in time
- Big data analysis ability
- Team management skills and ability
- Proactive attitude.
- Quality Check and Report effectiveness
- Report Automation and Optimization.
Required Experience:
- At least 4 years experience in Telecommunications company would be preferable.
- Be familiar with Telecom policies and regulations for the ICT Industry (Wireless, Wireline, IP, RAN, Data center, Cloud, Managed services).
Additional Requirements:
- Strategic thinker and able to adapt new technologies
- Mature and positive attitudes; strong sense of quality; able to work well in a fast-paced, multi-culture dynamic environment.
- Excellent written, oral and listening skills in English Language
- Be able to accept high pressure
- Presentation skills;
- Communication skill and Team working;
- Office skills in advanced level (Excel, PowerPoint, Word).
Salary
N400,000 – N700,000 / month.
Job Title: 3G Network Optimization Engineer
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Responsible for 2/3/4G sites integration,antenna cutover,KPIs monitor and SSV acceptance
- Able to optimize the KPIs of 3G CSSR, HOSR, CDR, etc; Able to do Coverage, Admission, Handover, RTWP, Throughput, Neighbor, PSC optimization indepently
- Wireless issue optimization: handover successful rate,drop call rate,throughput optimization etc
- Writing site level/cluster level/whole network KPI report and clarification.
Job Requirements and Skills
- Bachelor’s Degree or above in Telecommunications, Computer Science, Engineering
- 3 – 10 years relevant work experience
- Basic understanding of telecom technology
- Excellent relationship building, active listening and presentation skills
- Knowledge of Telecomms
- Communication Major, Electronic Major
- Familiar with ZTE products, NetNumen operation and RF parameters
- Good skills with DT software operation and report export such as Actix,Nemo etc.
- Good at teamwork,communication and strong learning skills and posivation.
Salary
N350,000 – N600,000 Monthly.
Job Title: BO RAN Engineer
Location: Lagos
Employment Type: Full-time
Job Responsibilities
- Service affecting alarm to the region
- S1 issue report/TX drop on LTE
- TDM to IP Migration
- L2-L3 Migration
- Support in resolution of site down
- Cell outage report and resolution
- SHO acceptance
- Sleeping Cell fault
- CCT support.
Key Qualifications
- Bachelor level, in engineering (IT, Telecom)
- 3 – 5 years experience
- RAN product > L1/L2;
- Knowledge: NOC process(incident handling process/CR/PT,) network products knowledge
Additional Requirements:
- Knowledge of Managed Service telecom operations practice.
- Knowledge sharing and collaboration skills
- English skills
- Delivering results
- Analyzing
- Working with people
- Creating & innovating
- Applying expertise & technology.
Salary
N350,000 – N500,000 monthly
Job Title: Datacom BO Engineer
Location: Lagos
Employment Type: Full-time
Job responsibilities
L1/L2:
- Routine network analysis including redundancy checks
- Service provisioning on new services ;
- Manage RSG configurations and L2 Operations support
- Change management and support operations, such as migration, and expansion;
- Routine maintenance task, such as license check and distribution.
- Customer engagement ;
- Spares management and validation / Approvals;
- Project support (Add On Sales)
- ATP
L3:
- Network redundancy management;
- Network redesign;
- Capacity provisioning and expansion;
- CR MOP design and review;
- L3 fault management;
- Quality assurance;
- Support project configuration
Key Qualifications
- Bachelor level, in Engineering (IT, Telecom)
- 3 – 5 years’ experience
Additional Requirements:
- Knowledge of Managed Service telecom operations practice
- Knowledge sharing and collaboration skills
- English skills
- Delivering results & meeting customer expectations
- Analyzing
- Working with people
- Creating & innovating
- Applying expertise & technology
Salary
N350,000 – N600,000 / Month.
Deadline: 23rd July, 2021.
Method of Application
Interested and qualified candidates should send their CV to: anuoluwapob@phillipsoutsourcing.net using the Job Title as the subject of the email.
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