Job Opportunities in a Telecommunication Company

Phillips Outsourcing Services Nigeria Limited – Our client, a well established firm in the Telecommunication Industry is looking to recruit suitable candidates for the position below:

Job Title: BO Core Network Engineer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Resolution of trouble tickets raised by NOC / Customer / LNOC Teams
  • Fault management on all NEs and follow up with support in case of escalated cases.
  • Node Health Checks
  • Analysis of Network performance issues
  • Implement network changes as per the CR process
  • Support new Network node integrations and Acceptance.
  • Ensure current license and software versions are suitable for the present network requirement.
  • Able to verify and execute the plan provided by planning team.
  • Capacity management and reporting in case of possible breach in capacity.
  • Actively participate in CS Core Network element acceptance test for handover between delivery and MS/ Customer
  • Liaise with 3rd Party Suppliers / Vendors for resolution of the Faults / Problems needing vendor support.
  • Investigation & optimization activities to improve the network quality indicators
  • Validating and maintaining the Known Error Database (KEDB) for CS Core Nodes.
  • Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identifies as requiring Root Cause Analysis (RCA).

Key Qualifications and Requirements

  • Bachelor level, in Engineering (IT, Telecom)
  • 3-5 years’ experience
  • Knowledge of Managed Service telecom operations practice
  • Knowledge sharing and collaboration skills
  • English skills
  • Delivering results & meeting customer expectations
  • Analyzing
  • Working with people
  • Creating & innovating
  • Applying expertise & technology.

Salary
N400,000 – N600,000 monthly.

Job Title: BO Transmission Engineer

Location: Lagos
Employment Type: Full-time
Industry: Telecommunications

Job Responsibilities

  • Pof Isolation,
  • Support MW Active issue
  • Support Quality issue (PLA, XPIC and IPDCN)
  • Support FMEs on all Active issues

Key Skills and Qualifications

  • Bachelor level, in engineering (IT, Telecom and related field)
  • 3-5 years experience
  • Very good knowledge of SOEM. Huawei NCE/U2000 and NSP
  • Very good understanding of basic IP technologies and Routing Protocols( BGP/MPLS/IS-IS/OSPF)
  • Very good understanding of Ethernet, packet and pdh/sdh service provisioning and troubleshooting
  • (ELAN/PDH/SDH)
  • Good understanding of Microwave link management and troubleshooting (RTN/MLTN/UBT/MPT)
  • Basic Knowledge and skill of Huawei and Nokia routers (ATN/CX/NE40/SAS-K/SAS-M)
  • Good knowledge of Packet loss analysis

Additional Requirements:

  • Knowledge sharing and collaboration skills
  • English skills
  • Delivering results & meeting customer expectations
  • Analyzing
  • Working with people
  • Creating & innovating
  • Applying expertise & technology

Salary

  • N350,000 – N600,000 monthly

Job Title: BO Aviate MW Domain Engineer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Train local BO Engineers to improve Transmission troubleshooting, Optimization and Reporting Skills
  • Provided quality support to the firm’s TX Planning to reduce planning related issues, improve network quality and customer perception
  • Provide quality support to the Project team on swap projects, network upgrade and others.
  • Engaged in daily optimization escalations from NPM/Customer and provide updates, direction and resolution
  • Provision of on demand reports to senior management, such as governance slides, network audits etc.
  • FO NOC support such as alarm reporting/monitoring templates and other supports on-demand.
  • Configuration Audits on IP Nodes
  • Secure the maintenance objects of about 5000 Aviat MW device.

Key Qualifications and Requirements

  • Bachelor level, in Engineering (IT, Telecom)
  • 3-5 years experience
  • TX optimization
  • TX Congestion Reports
  • MW KPI Improvement
  • Configuration Audit and Optimization
  • Redundancy Audit
  • Knowledge of Managed Service telecom operations practice
  • Knowledge sharing and collaboration skills
  • English skills
  • Delivering results & meeting customer expectations
  • Analyzing
  • Working with people
  • Creating & innovating
  • Applying expertise & technology.

Salary
N400,000 – N700,000 monthly.

Job Title: Report and Data Analyst (Team Lead)

Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Oversees the activities of the Report/Data analysts and ensures the efficient execution of their duties and ensure set KPI’s are achieved
  • Oversees and conducts the conversion of data into insights that will lead to informed business decisions
  • Liase with stakeholders and the Project team to get Reports and Analysis requirements
  • Develops clear and well-structured analytical plans and analyzes large data-sets
  • Identifies, communicates, and endeavors to resolve data gaps that impact the fulfillment of the business’s functional requirements
  • Develops logical and conceptual data flows that are in support of project requirements and guides various business departments in appropriate and effective use of data.
  • Ensure OWS data get align with quality data teams on daily basis
  • Highlight the gap in the network, break down to regional state territory and site level
  • Timely follow up with the issue related to quality as well as tools
  • Timely delivery for all report (Governance meeting slide, CTO meeting report, COO report, ADHOC report……).

Required Skills and Qualifications

  • Bachelor’s Degree or above in Telecommunications, Computer Science, Engineering
  • Certifications in Data Science related field
  • Basic understanding of telecom technology
  • Able to understand customers’ business, Analyze customer needs / requirements, challenges and expectations.
  • Excellent relationship building, active listening and presentation skills.
  • Good usage of Ms-Office Suite
  • Knowledge of Telecomms
  • Analytical skill and ability to highlight issues in time
  • Big data analysis ability
  • Team management skills and ability
  • Proactive attitude.
  • Quality Check and Report effectiveness
  • Report Automation and Optimization.

Required Experience:

  • At least 4 years experience in Telecommunications company would be preferable.
  • Be familiar with Telecom policies and regulations for the ICT Industry (Wireless, Wireline, IP, RAN, Data center, Cloud, Managed services).

Additional Requirements:

  • Strategic thinker and able to adapt new technologies
  • Mature and positive attitudes; strong sense of quality; able to work well in a fast-paced, multi-culture dynamic environment.
  • Excellent written, oral and listening skills in English Language
  • Be able to accept high pressure
  • Presentation skills;
  • Communication skill and Team working;
  • Office skills in advanced level (Excel, PowerPoint, Word).

Salary
N400,000 – N700,000 / month.

Job Title: 3G Network Optimization Engineer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Responsible for 2/3/4G sites integration,antenna cutover,KPIs monitor and SSV acceptance
  • Able to optimize the KPIs of 3G CSSR, HOSR, CDR, etc; Able to do Coverage, Admission, Handover, RTWP, Throughput, Neighbor, PSC optimization indepently
  • Wireless issue optimization: handover successful rate,drop call rate,throughput optimization etc
  • Writing site level/cluster level/whole network KPI report and clarification.

Job Requirements and Skills

  • Bachelor’s Degree or above in Telecommunications, Computer Science, Engineering
  • 3 – 10 years relevant work experience
  • Basic understanding of telecom technology
  • Excellent relationship building, active listening and presentation skills
  • Knowledge of Telecomms
  • Communication Major, Electronic Major
  • Familiar with ZTE products, NetNumen operation and RF parameters
  • Good skills with DT software operation and report export such as Actix,Nemo etc.
  • Good at teamwork,communication and strong learning skills and posivation.

Salary
N350,000 – N600,000 Monthly.

Job Title: BO RAN Engineer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Service affecting alarm to the region
  • S1 issue report/TX drop on LTE
  • TDM to IP Migration
  • L2-L3 Migration
  • Support in resolution of site down
  • Cell outage report and resolution
  • SHO acceptance
  • Sleeping Cell fault
  • CCT support.

Key Qualifications

  • Bachelor level, in engineering (IT, Telecom)
  • 3 – 5 years experience
  • RAN product > L1/L2;
  • Knowledge: NOC process(incident handling process/CR/PT,) network products knowledge

Additional Requirements:

  • Knowledge of Managed Service telecom operations practice.
  • Knowledge sharing and collaboration skills
  • English skills
  • Delivering results
  • Analyzing
  • Working with people
  • Creating & innovating
  • Applying expertise & technology.

Salary
N350,000 – N500,000 monthly

Job Title: Datacom BO Engineer

Location: Lagos
Employment Type: Full-time

Job responsibilities

L1/L2:

  • Routine network analysis including redundancy checks
  • Service provisioning on new services ;
  • Manage RSG configurations and L2 Operations support
  • Change management and support operations, such as migration, and expansion;
  • Routine maintenance task, such as license check and distribution.
  • Customer engagement ;
  • Spares management and validation / Approvals;
  • Project support (Add On Sales)
  • ATP

L3:

  • Network redundancy management;
  • Network redesign;
  • Capacity provisioning and expansion;
  • CR MOP design and review;
  • L3 fault management;
  • Quality assurance;
  • Support project configuration

Key Qualifications

  • Bachelor level, in Engineering (IT, Telecom)
  • 3 – 5 years’ experience

Additional Requirements:

  • Knowledge of Managed Service telecom operations practice
  • Knowledge sharing and collaboration skills
  • English skills
  • Delivering results & meeting customer expectations
  • Analyzing
  • Working with people
  • Creating & innovating
  • Applying expertise & technology

Salary
N350,000 – N600,000 / Month.

Deadline: 23rd July, 2021.

Method of Application
Interested and qualified candidates should send their CV to: anuoluwapob@phillipsoutsourcing.net using the Job Title as the subject of the email.