FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology – creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories.
We are recruiting to fill the position below:
Job Title: Integration Developer
Requisition: 2021200785
Location: Abuja
Employment Type: Full Time
Job Summary
- Responsible for the development and day-to-day maintenance and enhancements of the application systems in test and production operations, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.
- Responsibilities also include root cause analysis, management communication, and client relationship management in partnership with Infrastructure Service Support and Operations team members.
- Ensures all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines.
- Acts as an internal expert in terms of the assigned system and is responsible for knowing what changes have been made to the base system.
- Plays a critical role in delivering high-quality service and support to various levels of internal users.
- Conducts technical and analytical work in developing, designing, and/or analyzing technical solutions for clients.
- Assesses new software products and solutions.
- Duties include participation in client needs assessments, evaluating hardware and platform availability, and software requirements.
Accountabilities
- Assists in the evaluation, development and implementation of company systems, including custom developed, off-the-shelf, and/or hosted solutions.
- Participates in code and design reviews.
- Develops new system components to include graphic user interfaces, software programs, database interfaces and reports.
- Troubleshoots basic software malfunctions, maintaining existing programs and make appropriate modifications based on changes in business environment, equipment, personnel and/or errors in existing programs.
- Ensures the consistent and reliable use of all code management and library systems assuring available, reproducible and reusable programs.
- Coordinates with company employees and consultants, on-site and in the field.
- Works with IT (ITIL Lifecycle) and project teams to analyze and clarify operational and platform requirements.
- Executes development process for assigned work products within the scope of change/release management for enhancements and projects.
- Ensures system documentation is up to date, including data related to incidents and enhancements.
- Updates system documentation per the change/release process.
- Contributes to definition of standards, best practices and maintenance of applications.
- Determines project scope, timelines and provide quotes on development efforts.
- Leads code and design reviews.
- Develops tools to streamline development efforts.
- Defines and mentor staff in standards, best practices and maintenance of applications.
- Assists in managing flow of change request activities including assignment of programmer and documentation to be updated.
- Works with development team(s) to update project plans and track projects. Assists in managing overall scheduling and timeline across projects.
- Participates in business requirements definition and documentation.
- Coordinates with product vendors for technical support.
Supervision Given / Received
- Oversee and facilitate the work of others (Developers and other analysts) in support of the project execution process.
- Train entry-level Application Analysts.
- Provide guidance and support the users in their efforts to become proficient in the use of the applications.
- Consults with clients and higher- level technicians and analysts to resolve technical problems and ensure client satisfaction.
Education
- Bachelor’s Degree or its International Equivalent in Computer Science, Computer Engineering, Information Technology, Management Information Systems or Related Field.
Experience:
- 5 – 8 years of related work experience.
- Knowledge and experience of databases (Oracle, SQL, Server, etc.)
- Experience working with .NET framework.
- Experience developing and implementing integration solutions across enterprise applications including Deltek Costpoint ERP, Workday, Salesforce, and Microsoft.
- Knowledge of Costpoint Cloud processes and data model and hands-on experience with extensibilities.
- Knowledge of Microsoft ERP integration methods and the Microsoft Common Data Model.
- Hands on experience with standard integration approaches for cloud enterprise applications such as REST APIs, SOAP APIs and tools such as MS Power Automate, that will require some experience with programming languages, and data modeling best practices.
- Hands on experience developing middleware where standard web services are not available.
- Proven success managing and delivering projects.
- Experience conducting analysis of specific integration requirements and rapid production of suitable technical designs and specifications.
- Ability to communicate technical information clearly and concisely to technical and non- technical users.
Preferred Experience:
- Prior experience working in a non-governmental organization (NGO) preferred.
- iPaaS experience with products such as Azure, MuleSoft, Boomi, etc.
- Proven experience working creatively in a problem-solving environment.
Typical Physical Demands:
- Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-25 lbs.
Technology to be Used:
- Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other handheld devices.
Applied Knowledge & Skills:
- Participates in projects and initiatives as a project resource.
- Design appropriate system solutions, translate business requirements into system specifications.
- Setup, configure, or develop business applications to support business requirements.
- Develop and execute system test plans.
- Develop and execute plans for deploying the applications into production.
- Identify and resolve project issues to further the project execution process.
- Troubleshoot issues in the use and functioning of the applications.
- Work with technical developers and database administrators to correct issues in the functioning of the applications.
- May assist in the use of a combination of data modeling, information engineering, mathematical model building, sampling and accounting principles to ensure efficient and comprehensive designs.
- Coordinate with application vendors as needed in the support process.
- Administer applicable security in adherence to the application’s access request and approval procedure(s).
- Provide regular communication on the status of assignments, requests and projects.
Problem Solving & Impact:
- Integrates knowledge and skills from other specialties to address moderate to complex work assignments and problems.
- Supports technology applications by exploring and adapting to changing technologies.
- Independently applies technical judgment to work assignments to achieve desired outcomes.
- Proactively verifies problem resolution. Independently resolves routine and non-routine problems. Performs diagnostics on assigned software and/or hardware.
- Makes suggestions for technical modifications to prevent future problems.
Travel Requirements:
- Less than 10%
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Technical Officer, Laboratory Services
Requisition: 2021200859
Location: Lagos Office
Job Type: Full time
Supervisor: Senior Technical Officer-Lab Services
Basic Function
- Liaise with the STO-Lab Services to provide technical support and implement high quality laboratory services for FHI 360 Nigeria programs with a particular focus on facilities and communities supported by EpiC Activity project.
Duties and Responsibilities
- Provide technical support related to the laboratory services and management component of HIV/AIDS care and treatment program.
- Provide technical assistance in capacity building for laboratory services to FHI 360 and facility staff.
- Provide technical support on laboratory quality assurance issues.
- Contribute to development of lessons learned from programs and projects related to laboratory management of HIV/AIDS and liaise with Technical Coordinator to apply these lessons and modify existing program.
- Represent the project and FHI 360 to stakeholders on issues of laboratory management of HIV/AIDS.
- Remain informed on current programs in the field of laboratory management of HIV/AIDS and related development fields by reviewing current literature and staying alert to any implication of such experience and research for department activities as outlined by the technical supervisor.
- Perform other duties as assigned.
Qualifications and Requirements
- B.Sc in Laboratory Sciences or related field with 5-7 years post national youth service experience and a minimum of 3 years’ experience in provision of laboratory support for HIV/AIDS.
- Or Master’s Degree in Laboratory Sciences or related field with 3-5 years post national youth service experience and a minimum of 3 years’ experience in provision of laboratory support for HIV/AIDS.
- Knowledge of advanced laboratory procedures, diagnosis and management related to HIV/AIDS care and treatment is required with some experience in an international development area preferred.
- Certification of license to practice as a medical laboratory scientist is required.
- Experience in Laboratory TB services is an advantage.
- Familiarity with Nigerian public sector health system and NGOs and CBOs highly desirable.
Knowledge, Skills & Attributes:
- Knowledge of health and development programs in developing countries in general and Nigeria specifically.
- Laboratory management and training experience and ability to understand full range of issues around the laboratory management of HIV/AIDS, including provision of counseling and testing services.
- Knowledge of Quality Assurance and Quality Control.
- Knowledge of Laboratory Equipment and techniques for the following categories of assays: HIV rapid and confirmatory testing, hematology, biochemistry, CD4/CD8, HIV viral load, HIV DNA qualitative test, HIV viral resistance (genotype and phenotype) and management issues related to the clinical management of HIV/AIDS, including ART.
- Knowledge of Nigerian laboratory setting, including government and non-government settings.
- Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding HIV infection.
- Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants and recipients of assistance.
- Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
- High degree of proficiency in written and spoken English communication.
- Well-developed computer skills.
- Ability to travel within Nigeria 25% time.
How To Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Senior Technical Officer – Monitoring & Evaluation (M&E)
Requisition: 2021200857
Location: Lagos
Job Type: Full time
Supervisor: Director, MEL
Basic Function
- The Senior Technical Officer (M&E), under the supervision of the Director, Monitoring, Evaluation and Learning will assist in the design, implementation and supervision of monitoring and evaluation activities at national level and in different state and zonal offices.
Duties and Responsibilities
- Work with the country office, state-level M&E staff and government counterparts to provide support and guidance on program/project monitoring and evaluation activities and on US Government and Government of Nigeria reporting requirements.
- Communicate with key counterparts at national level, especially from FMoH, NACA NASCP, NTBLCP and NMCP to facilitate the synergy and harmony between FHI 360 and GON M&E and NHMIS activities as link to Global Health initiative such as HIV and AIDS, TB, Malaria, FP/RH.
- Support the development of quality management system, including supporting appropriate data analysis and reporting.
- Produce high quality analysis products on a regular basis for the monitoring and evaluation of Global Health Initiatives.
- Ensure that the quality of program/project monitoring and evaluation in the sites is of international standard by supporting the development and implementation of appropriate mechanisms and tools to ensure quality.
- Monitor and support the state M&E teams, assisting them in the performance of all their local M&E activities.
- Provide support to the sites in the states, including interacting with site Program Managers, Implementing Agencies and local research groups on needs and ensuring that together with M&E officers and other key staff, they understand and can support USAID and GON requirements.
- Provide relevant technical guidance and assistance to state M&E Officers, other departments within the country office, to partner organizations and GON M&E counterparts.
- Build capacity of other project offices, national and local partners in the use of project monitoring and evaluation data to modify existing programs and design new programs.
- Develop, review and ensure the correct implementation of the national M&E plan and ensuring that M&E strategies are implemented according to plan.
- Develop and/or adapt, and monitor the use and inform necessary modifications to M&E tools; support timely and accurate data flow.
- Work with state offices and local partners to support the correct implementation and use of monitoring and evaluation tools, and adherence to complete, correct and timely reporting.
- Contribute to the design and technical development of monitoring and evaluation initiatives at national and state level. Provide related capacity building support at zonal and state level.
- Help ensure that the quality of program/project activities adheres to SOPs by supporting the development and implementation of appropriate mechanisms to ensure quality of all Global Health program interventions.
- Assist in the development and maintenance of the computerized data capture of program activities and provides technical assistance and training to the staff at the zonal offices responsible for data entry and management. Provide technical assistance to M&E officers of NACA/NASCP, SACA/SASCP, NTBLCP/STBLCP and NMCP/SMCP in integrating FHI360 data into the national HMIS.
- Perform other duties as assigned.
Qualifications and Requirements
- MB.BS / MD / PHD or similar Degree with 3 to 5 years relevant experience in project-level or state/national-level monitoring and evaluation system implementation for Global Health Initiatives.
- Or MPH or MS / MA in relevant Degree with 5 to 7 years relevant experience in project-level or state/national-level monitoring and evaluation system implementation for Global Health Initiatives.
- Or BS / BA in Statistics, Pharmacy, Microbiology, Monitoring and Evaluation or in relevant degree with 7 to 9 years relevant experience in project-level or state/national-level monitoring and evaluation system implementation for Global Health Initiatives.
- Familiarity with Nigerian public sector health systems and NGOs and CBOs is highly desirable.
Knowledge, Skills & Attributes:
- Knowledge of health and development programs in developing countries in general and Nigeria specifically.
- Knowledge and experience in project-level or state/national-level monitoring and evaluation system implementation for Global Health Initiatives.
- Knowledge of health, reproductive health or HIV/AIDS/STI/TB and Malaria programming in developing countries.
- Knowledge of Nigerian clinical setting, including government and non-government settings.
- Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding HIV infections
- Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants and recipients of assistance.
- Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
- High degree of proficiency in written and spoken English communication.
- Well-developed computer skills.
- Ability to travel within Nigeria 25% time.
How To Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Technical Officer, Health Informatics
Requisition – 2021200858
Location: Lagos
Job Type: Full time
Supervisor: Senior Technical Officer (Monitoring and Evaluation)
Basic Function
- The Technical Officer, Health Informatics under the supervision of the Senior Technical Officer, Monitoring and Evaluation will assist the development, implementation, supervision and data use of all FHI 360’s electronic information systems at facility, zonal and country office levels.
Duties and Responsibilities
- Provide technical support for the design and content development for electronic information systems (LAMIS, Referral Database, PDA applications and any other FHI 360 software or database tools) used for M & E. This function will include assisting the software programming team in developing actual logic statements for the coding of M & E indicators and software business rules where necessary and checking that all software development is done according to already established standards and procedures.
- Ensure that the software and database tools developed meet the intended reporting and data output requirements for both internal use and donors/GoN.
- Coordinate user support through FHI 360 field staff with specific assistance on building and maintaining a strong facility and LGA level MIS.
- Conduct assessments of health informatics environments, synthesize pertinent information, identify implications for planning and development, and provide recommendations to FHI 360 management.
- Supervise the deployment of the developed M & E software and database tools to new sites as identified by FHI 360 management.
- Support the database staff in developing standard operating procedures, user manuals and data management procedure documents for all of FHI 360’s electronic information systems.
- Ensure coordination in electronic information systems planning, development and implementation between the Ministry of Health departments, units and appropriate external organizations.
- Prepare timely progress and periodic reports on information systems tool development and implementation.
- Support the database staff in analyzing all data collected in all FHI 360’s electronic information systems for M & E and provide feedback in the form of data analysis meetings, abstracts, technical reports and peer-reviewed journal articles with collaboration from the staff of the M&E department as well as with staff of other departments.
- Develop and /or adapt and monitor the use of M & E tools (standard operating procedures, flow charts, data collection forms).
- Provide technical assistance to partner M & E units and to GoN M & E counterparts.
- Provide support as backstops to zonal and state level activities related to implementing FHI 360’s electronic information systems.
- Document lessons learned and best practices in M & E, according to donor guidelines.
- Perform other duties as assigned.
Qualifications and Requirements
- MB.BS / MD / PHD or similar Degree in Public Health, Epidemiology, Health Information Management or Medicine (strong background in epidemiology, biostatistics or M & E) with 1 to 3 years relevant experience in project-level or state/national-level monitoring and evaluation system implementation.
- MPH / MA / MS or similar Degree in Public Health, Epidemiology, Health Information Management (strong background in epidemiology, biostatistics or M & E) or similar Degree with 3 to 5 years relevant experience in project-level or state/national-level monitoring and evaluation system implementation.
- Experience working at the national level on health programs with knowledge and experience with data collection and analysis.
- Familiarity with Nigerian public sector health systems and NGOs and CBOs is highly desirable.
Knowledge, Skills & Attributes:
- Knowledge of health and development programs in developing countries in general and Nigeria specifically.
- Knowledge of HIV/AIDS, Tuberculosis, Malaria and other health programming in developing countries.
- Sound knowledge of M & E, research and surveillance issues
- Knowledge of Nigerian clinical setting, including government and non-government settings.
- Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding HIV infections
- Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants and recipients of assistance.
- Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
- High degree of proficiency in written and spoken English communication.
- Well-developed computer skills.
- Ability to travel within Nigeria 25% time.
How To Apply
Interested and qualified candidates should:
Click here to apply online
Note:
- FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
- FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others – and yourself.
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