Canon is the leading name in imaging and has been for the past 80 years. We are the leading provider of consumer, business-to-business, and industrial digital imaging solutions. An emphasis on technology is part of Canon’s corporate DNA and we are dedicated to helping people reimagine what is possible through imaging.
We are recruiting to fill the position of:
Job Title: CCNA – Technical Service Specialist – WFP
Position ID: 13657
Location: Lagos
Job Category: Customer Service
Job Level: Specialist / Professional
Employment Type: Not Indicated
Details
- Canon is enriching lives and businesses in incredible new ways.
- You can play a part in shaping the future of a company that’s strong, ambitious and considerate, where people do great things together.
- You can expect the exceptional and achieve the exceptional, with the world’s best imaging company. Expect the Exceptional.
About The Job
- To Support Canon distributors and Canon end-users to achieve and maintain the optimum performance of Canon Large format printing Systems.
What We Give
- With Canon, you’ll get the support and encouragement you need to grow, from people who share your ambition.
- We’ll invest in your professional development to help you learn and progress in your role with us.
- You’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
- Support Canon distributors and Canon end-users to achieve and maintain the optimum performance of nominated products
- Report, recommend and take appropriate action regarding Canon Large format Printers, Large Format Graphics products including Flatbed printers.
- Expand Service coverage in the country, Device actions for faster repair time and measuring customer satisfaction.
- Design and deliver technical training and continuous development initiatives. Closely work with Sales and Marketing counterparts to ensure product launch, exhibitions, events are well supported and product support readiness internally and with distributors is aligned with company directions.
- To support and actively lead internal projects as designated by Service Development Manager.
- To Manage nominated distributors and customers in nominated countries (Nigeria & Ghana) with close communication and relationship to enhance the service deliverables to Canon Customers.
What We Ask
We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it. We’re looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world:
- Degree/Diploma in Electronics or Electrical Engineering with relevant recognized formal education
- Fluency in written and spoken English.
- Excellent Communication, Organisational and Operational skills
- Professional appearance, excellent communication skills and right attitude
- High level of technical knowledge and experience (5 years minimum) coupled with the ability to relate technical information to non-technical people at all levels.
- Previous experience of delivering formal classroom training desirable or high-level coaching
- Functional knowledge and/or understanding of Canon products useful.
- Familiarity with MS Office applications, i.e. Word, Excel, PowerPoint
- Familiarity with Microsoft Servers and networks.
You Will Need
- Customer Focus
- Flexible & Adaptable
- Excellent Communicator
- Product Expert
- Analytical skill
- Problem solver.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: CCNA (B2B)- Key Account Manager PP – Nigeria
Location: Nigeria
Job type: Full-time
Level: Mid-Senior
About the Job
- The Candidate would be Canon’s representative at the Tier-1 level and identify Key customers, responsible on Sell out directly the professional print line up to End Customer through our Tier1 partners.
- Professional Print Penetration.
- Professional print Pipeline and sell out report.
- Demand Generation.
- Brand Visibility.
- Enhance Canon Professional print MASH in the country.
What We Give
- With Canon, you’ll get the support and encouragement you need to grow, from people who share your ambition.
- We’ll invest in your professional development to help you learn and progress in your role with us.
- You’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
- Professional Print Competition Mapping.
- Establish Professional Print contacts and business relationships with the right representatives at the customer (Decision Makers).
- Introduce Canon Professional Print Products utilizing the relationship established with the customers.
- Product training to Tier1 Salesmen.
- Carry out demand generation activities like Events & Seminars.
- Prepare the Marketing Activity Calendar in coordination with the Country Manager and PM.
- Appoint / Work with local marketing agency to carry out planned activities in the local market in coordination with Marketing Services team adhering to Canon brand and corporate guidelines.
- Monitor the PP pipeline with regular mechanism of Sell out reporting.
- Enhance Canon’s brand awareness in the market by improving In store visibility, and development of localized POS materials.
- Propose and Support PM in planning and organizing of local product launch events.
What We Ask
- We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of doing things and the ability to see the world the way their customers see it.
- We’re looking for creative problem-solvers like you, someone who can ensure Canon stays ahead in an ever-changing world. Interpersonal Skills
- Excellent communication skills and requisite diplomatic/negotiation skills.
- Ability to communicate and relate to subjects, issues and clients at many levels.
- Excellent Market knowledge and willingness to be “Closer to Market”.
Previous Experience, Education and Job Learning
- Relevant experience with product knowledge in professional print industry – essential.
- Minimum of 3 years experience in a similar international or regional sales role (with a similar company, national distributor or trading company) – essential.
- Background and knowledge of market environments – essential.
- Relevant recognized formal qualifications (university level) – desirable.
- Fluency in written and spoken English and the local language – essential.
- High level of written and spoken communications – essential.
- Professional appearance, attitude and communication style – essential.
- Familiarity with MS Office applications, i.e. Word, Excel, PowerPoint – essential.
You Will Need:
- Drive for results
- Focus on the customer
- Apply Business Acumen
- Communicate effectively
- Negotiate & Influence.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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