BizMart Nigeria Limited is one of Nigeria’s leading I.T Solution providers, Recruitment, Consulting and business process outsourcing, providing Intelligent Technology solutions that is helping companies implement and improve business performance. We offer products from top vendors like, Cisco, Microsoft, Symantec, HP, Polycom, Avaya, Canon, Fujitsu, Dell, Epson, Lenovo, IBM, VMware, etc.
We are recruiting to fill the position below:
Job Title: Area Sales Officer
Location: Lagos
Employment Type: Full-time
Responsibilities
- Managing, training, and providing overall guidance to the sales team of an assigned territory.
- Setting reasonable sales targets to be achieved by the sales team.
- Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.
- Collecting customer feedback and providing updates to senior management.
- Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
- Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.
- Developing and sustaining long-term relationships with customers.
- Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.
Requirements
- HND or Bachelor’s Degree in Marketing, Communications, Business Management, or related field is preferred.
- Proven sales experience; sector-specific sales experience is preferred.
- Proven track record of meeting sales quotas.
- Proficient in all Microsoft Office applications.
- Excellent management, leadership, and organizational skills.
- Strong analytical and problem-solving skills.
- Outstanding negotiation and consultative sales skills.
- Effective communication skills.
- Exceptional customer service skills.
Job Title: Customer Experience Officer
Location: Lagos
Employment Type: Full-time
Responsibilities
- Tracking customer experiences across online and offline channels, devices, and touchpoints.
- Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
- Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities.
- Identifying customer needs and taking proactive steps to maintain positive experiences.
- Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
- Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
- Performing product tests, evaluating after-sales and support services, and facilitating improvements.
- Documenting processes and logging technical issues, as well as customer compliments and complaints.
- Keeping informed of industry trends and new CRM technologies.
Requirements
- OND or HND or Bachelor’s Degree in Marketing, Communications, Advertising, Business Management or in a related field preferred.
- At least 1 years experience as a customer experience specialist, or a similar customer support role.
- Extensive experience in gathering and interpreting customer experience information.
- Solid knowledge of online customer engagement platforms and channels.
- Proficiency in MS Office
- Exceptional interpersonal skills and a client-centered approach.
- Great organizational and time management abilities.
- Superb communication, collaboration, and problem-solving skills.
Job Title: Account Officer
Location: Lagos
Employment Type: Full-time
Responsibilities
- Maintaining financial records.
- Handling accounts payable and receivable.
- Checking invoices.
- Resolving accounts to the general ledger.
- Contacting clients about transactions and invoices.
- Handling queries related to accounts.
Requirements
- OND or HND or Degree equivalent
- Proven work experience as an Account Officer.
- Able to work well within a team.
- Proficiency in MS Excel and QuickBooks.
- Solid analytical skills.
- Detail-oriented.
- Strong interpersonal skills.
Deadline: 30th June, 2021.
How to Apply
Interested and qualified candidates should forward their CV to: vacancy.bizmart@gmail.com using the Job Title as the subject of the email.
Leave a Reply