Owens and Xley – Our client, a Dry Cleaning Company located in Victoria Island, Lagos is looking to hire a dedicated and reliable candidate to respond to inquiries and attend to our client’s needs within the capacity below:
Job Title: Receptionist / Front Desk Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Overview
- In this role, you will be the first point of contact to customers.
- You will perform administrative tasks, such as answering phones, receiving clients, coordinating appointments and providing information about the organization’s services.
Duties and Responsibilities
- Answering phones and scheduling drop-offs and pick-ups
- Greeting clients and attending tp their needs
- Keeping the reception area clean, professional-looking and inviting.
- Serving clients refreshments and beverages
- Responding to enquiries by phone, e-mail, or in person.
- Managing, escalating and expediting the resolution of customer problems/complaints
- Devising/maintaining office systems, including data management and filing systems.
Qualification
- Minimum of OND
Experience / Requirements:
- Minimum 1 year front desk or customer service experience
- Good personal grooming
- Experience working in a service industry.
Skills and Abilities:
- Excellent interpersonal and verbal communication skills.
- Maintain a professional appearance at all times
- Time management skills
- Excellent customer service skills.
Job Title: Laundry Supervisor
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- We are looking to hire a back-end supervisor to supervise activities in the laundry room and ensure that employees are efficiently performing tasks assigned.
- The ideal candidate must have strong leadership skills and the ability to manage people.
Summary Responsibilities
- Manage, monitor, and review daily business operations.
- Implement organizational goals, procedures, and policies.
- Identify improvement gaps and implement corrective measures.
- Handle and resolve all customers complaints
- Ensure that the working area is organized
- Ensure that the utilities and materials needed are available and adequate.
Qualification
- Minimum of Bachelor’s Degree / HND
Experience:
- 2 years’ experience in a similar role
- Experience in a laundry company is an advantage.
Skills and Abilities:
- Proven integrity.
- Highly analytical, driven and focused.
- High level of professionalism;
- Good initiative and time management skills
- Leadership and organizational abilities
- Problem-solving attitude.
- Keen eye for details.
Remuneration
N80,000 – N100,000 monthly.
Deadline: 27th June, 2021.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@owensxley.com using the Job Title as the subject of the email.
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