Tremendoc Limited is a limited liability company that was incorporated in 2017 as a technology service firm, whose pilot application is a doctor on demand for connecting patients real time to a licensed doctors who can consult, recommend, test and diagnose on a wide range of treatments
We are recruiting to fill the position below:
Job Title: Customer Experience Executive (NYSC Intern)
Location: Lekki, Lagos
Employment Type: NYSC
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
Job Qualification and Requirements
- Interested candidates should possess a minimum of B.Sc / HND in any field.
- Effective communication skills
- Ability to effectively work with a team
- Problem solving skills.
- Possess a pleasant and clear speaking voice, coupled with a fluency in English
- He/she must be highly motivated
- He/she should be open minded and enthusiastic towards excellence
- Proficiency in all Microsoft Office programs (Word, Excel, Outlook, and Publisher).
- Interpersonal skills
- Ability to handle stress well
- Ability to listen and pay attention to details
- Smart thinker: The service executive should be able to think quickly in providing solutions to the problems of customers
How to Apply
Interested and qualified candidates should send their updated CV / Applications to: careers@tremendoc.com using the Job Title as the subject of the email
Application Deadline 16th July, 2021.
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