Job Opportunities in a Hospitality Firm

Smart Partners Consulting Limited – Our client in the Hospitality industry is recruiting suitable candidates to fill the position below:

Job Title: Sales and Marketing Manager

Location: Island, Lagos
Employment Type: Full-time

Job Summary

• We looking to recruit a seasoned Sales and Marketing Manager to upscale their revenue drive.

Job Description

• The manager of Sales & Marketing will be responsible for all aspects of sales, analyzing and achieving strategic objectives and business growth goals.
• Demonstrates excellent leadership and communication skills with associates, guests and owners. Directs sales associates, builds sales budgets and marketing/business plans, while ensuring the hotel is protected and inventory controls are in place.
• Ensures all operations are in alignment with the vision of theCompany and brand standards.
• Delivers quality service, achieves financial goals and implements short and long term strategies.
• Establishing powerful marketing strategies and campaigns
• Establish outstanding relationships within the market place
• Set property up for success for year over year profit goals
• Have a proven track record as a Director of Sales and Marketing in a upscale hotel 5 star hotel
• Experienced leader who can effectively manage a team and ensure action plans and goals are attained
• Can deploy and mentor a sales team to uncover new accounts and business in a highly competitive market
• Is a self-starter who is able to work creatively and has a strong marketing background.

Requirements

• Minimum of 8 years of hotel sales and marketing management experience
• A good First Degree with MBA .
• Ability to Travel and multi-task
• Requires effective business writing ability and communications skills
• Develop strong internal and customer relations.
• Proven experience as a manager in the hotel.

Job Title: Sales and Operation Manager

Location: Lagos Island, Lagos
Employment Type: Full-time

Responsibilities

• Manage key accounts to meet/exceed targets relating to revenue growth activities, profit margin, sales, customer retention and customer acquisition, generates key account performance report weekly.
• Maintain relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Manage people, Coordinate sales forecasting, planning, and budgeting processes used within the sales organization. Proactively identify opportunities for sales process improvement.
• Provide Admin support operations.
• Monitor all prints and adverts media put out by the company.
• Create and monitor records in sales.

Requirements

• Degree in Marketing, Advertising and other related fields.
• Minimum of 5 years working experience in the hospitality industry will be an added advantage
• Confident & Outgoing.
• Good exposure.
• Good with sales analytics.
• Proficient in the use of MS office suite.
• Amiable personality is key
• Must be an influencer

Job Title: Human Resources (HR) Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

Requirements

• Degree in Human Resources Management or equivalent.
• Minimum of 5 years experience in the hospitality industry
• Experience in human resources or related field in the hospitality industry.
• Ability to build and maintain positive relationships with colleagues.
• Experience in conflict resolution, disciplinary processes and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Female preferably.

Job Title: Operation / Quality Control Personnel (Hospitality)

Location: Lekki, Lagos
Employment Type: Full-time

Job Responsibilities

• Inspecting the final output, comparing it to the requirements, and approving or rejecting the final products.
• Keeping accurate documentation and performing statistical analysis.
• Gaining feedback from the clients, attending meetings, submitting reports, and assisting external auditors and inspectors.
• Fully responsible for all aspects of all departments.
• Support and work with all Head of Departments.
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
• Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets
• Monitor the purchase of each department.
• Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand with the F & B Manager & Chef.
• Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
• Inspecting all department with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming
• Monitor the co-ordination between all departments for smooth & efficient operations.
• Assessing and reviewing customer satisfaction and service recovery process.
• Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
• Be on available to resolve any urgent problems.
• Responsible for the overall management of the operation of the hotel.

Job Requirements

• Degree in Business Management or any other related field
• Minimum of 8 years proven experience
• Previous experience in production or hospitality.
• Experience in business administration may be advantageous.
• Strong attention to detail, observation, organizational, and leadership skills.
• In-depth knowledge of quality control procedures and legal standards.
• Excellent communication and listening skills.
• Good technical and IT skills.

How to Apply
Interested and qualified candidates should send their CV to: talent@smartpartnersng.com using the Job Title as the subject of the e-mail.