Bank Teller and Customer Care Officers in a Reputable Commercial Bank

Roleplay Careers – Our client, a reputable Commercial Bank, is recruiting to fill the positions below:

Job Titles: Bank Teller and Customer Care Officer (CCO)

Location: Nationwide
Employment Type: Contract
Sector: Financial Services Institution (FSIs) – Retail Bank

Job Description

• We are recruiting bank Tellers and Customer Care Officers (CCOs) nationwide who will be responsible for assisting customers with processing transactions, such as deposits, withdrawals, payments, resolving complaints or account discrepancies, and answering questions.

Requirements

• Must be willing to attend and successfully complete a mandatory 3-day training program in FCT – Abuja, Lagos, or Port Harcourt
• Must NOT be older than 24 years of age as of 31st December 2021
• Must have completed the mandatory National Youth Service Scheme (NYSC)
• Must possess a minimum of a Second-Class degree (in any discipline) from a Federal, State or Private University
• Must possess excellent communication skills (written and spoken i.e., be able to speak English fluently and communicate properly)
• Must be computer literate, proficient in the use of basic computer software / programs i.e., Microsoft Office (Excel, PowerPoint, Word etc.)
• Must possess excellent customer service traits / skills
• Must be smart, confident, attentive to details and a quick learner
• Candidates must be willing to work anywhere in the country irrespective of where training was attended.

Responsibilities

• Providing excellent customer service on a consistent basis
• Informing customers about bank products and services.
• Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
• Keeping a clean, organized work area and a professional appearance.
• Handling currency, transactions, and confidential information in a responsible manner.
• Using software to track bank information and generate reports.
• Following all bank financial and security regulations and procedures.

Deadline: Tuesday, 7th September, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only qualified candidates would be contacted.