Case Management Officer at SOS Children’s Villages Nigeria

SOS Children’s Villages is an independent, non-governmental, non-political, social development organization which focuses on the child’s development into a self-supporting and contributing member of society. Recognizing the role of the child in his/her own development, as well as the role of his/her family, community, state and other service providers, we work together with all relevant stakeholders to find the most appropriate response to the situation of children at risk of losing parental care and those without parental care.

In Nigeria, SOS Children’s Villages (SOS CV Nigeria) has been active since 1973 and has presence in Lagos, Ogun State, Abuja, Plateau State, Oyo State, Kaduna State, Borno State and Edo State. Over the past years, we have provided quality child care and protection to orphaned and abandoned children that grow up in SOS Children’ Villages Alternative Care and Family Strengthening Programmes.

SOS Children’s Villages is recruiting to fill the positions below:

Job Title: Case Management Officer

POSITION SUMMARY

• The Case Management Officer will be support the Case Management Manger in the implementation of the Gate-keeping and Case Management processes and procedures in the SOS Children’s Villages Programme Location.
• This role will ensure the provision of quality case management services for children in need of care and protection in order to improve their well-being.
• The officer will work in close collaboration with co-workers in the Family Strengthening and Alternative Care units as well as relevant stakeholders in the community to ensure that the right target groups are admitted into any of our programmes.
• He / She will ensure that hard copies of all cases documented are kept in safe and secured cabinets with locks and keys
• He / She will regularly update documentation and maintain the database for all documented cases, plan of action and follow-up visits
• He / She will ensure case management steps are followed, referrals and documentation are happening in an appropriate and timely manner
• Maintain pro-active communication with all relevant internal units to highlight challenges, propose solutions and monitor trends that could indicate negative or positive implications for children
• Be proactive in identifying opportunities to better support children through facilitating processes, systems, etc
• Uphold the SOS Children’s Villages Child Safeguarding Policy and ensure the Prevention of Sexual Exploitation and Abuse in the workplace and communities of intervention

QUALIFICATIONS, EXPERIENCE AND SKILLS

• HND/BSC Degree in a relevant subject area, such as (Clinical Psychology, Sociology)
• Minimum of 3 years relevant work experience in the field of Community Development or Social Services.
• Understanding of child development issues, including knowledge of child rights, child protection, child welfare, childcare and parenting; and relevant local and national laws, regulations and protocols
• Awareness and understanding of social development issues, such as the local and national OVC situation, gender, education, health, HIV & AIDS
• People and organizational development skills, including facilitation skills to build the capacities of co-workers, families and partner organizations
• Collaboration skills, being driven to work with others and able to build strong partnerships with key stakeholders
• Demonstrates understanding of working with children and particularly vulnerable children

Counselling skills, including ability to advice, influence and guide programme participants and other community members

How to Apply

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