Carnex Incorporated is a world class business organization whose competency is Manufacturing, Administration, Human Resourcing and I.T with its team of professionals, offering flexible hiring solutions to fit their workforce needs.
We are recruiting to fill the position below:
Job Title: Customer Service Executive
Location: Lagos
Employment Type: Full-time
Job Description
- An outstanding Customer Service Executive do everything possible so yourcustomersare not merely satisfied. They’re actually happy with your products andservices.
- They report to a general manager, making them middle-management level officers. They ensure a business customersreceive outstanding support and all their needs are met.
Their major Job Duties includes:
- A customer service executive is charged with establishing customer service guidelines within an organization.
- Overseeing thecustomer service process.
- Creating policies and procedures.
- Managing a team of representatives offeringcustomer support.
- Resolvingcustomercomplaints brought to your attention.
- Planning the training and delivery.
Skills and Qualifications
- OND / HND / B.Sc in Managerial and Customer related course of study.
- Computer Proficiency, Interpersonal Communication, Client Relationships, Writing, Public Speaking, Creativity, Innovation, Adaptability, Leadership, Managerial Skills, Multi-Tasking, Big-Picture Thinking.
- At least 5 years work experience.
- Understanding of Business Practices, Budgeting, Financial Knowledge, In-Depth Research and Analysis.
Salary
N70,000 – N80,000 / month.
Deadline: 31st August, 2021.
Method of Application
Interested and qualified candidates should share their Profile to: hr@carnexincorporated.org.ng using the Job Title as the subject of the email.
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