Precious Palm Royal Hotel is a sensational resort strategically located in a serene and cozy and Transport, Headquarters, Lagos – Benin Expressway, Isiohor, Ugbowo environment; and shares a common boundary with the Nigerian Army School of Supply, Benin City, Edo State, Nigeria.
We are recruiting to fill the position below:
Job Title: HR, Learning, Training & Development Officer
Location: Benin, Edo
Employment Type: Full-time
Job Summary
- Responsible for creating and implementing continuous learning and training programs and overseeing the development of the hotel staff.
- Set performance metrics, evaluate productivity, and help workers create long-term career plans within an organization.
Responsibilities
- Develop, implement, and monitor training programs within the organization
- Supervise technical training for staff.
- Conduct orientation sessions.
- Create brochures and training materials.
- Develop multimedia visual aids and presentations.
- Create testing and evaluation processes.
- Prepare and implement training budget.
- Evaluate needs of company and plan training programs accordingly.
- Conduct performance evaluations.
- Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
- Provide performance feedback.
- Conduct continuing education training.
- Provide leadership development education.
- Build solid cross-functional relationships.
- Obtain and /or develop effective training materials utilizing a variety of media.
- Train and coaches’ the hotel staff
- Conduct follow-up studies of all completed training to evaluate and measure results.
- Modifies programs as needed.
- Exemplifies the desired culture and philosophies of the organization.
- Work effectively as a team member with other members of management and the HR staff.
- Develop, enhance and deliver company-wide training to communicate Up to Par and property brand standards, standard operating procedures (SOPs).
- Drive Quality Assurance
- Work closely with senior staff or various managers to identify training need and oversee the upskilling process
- Ensure training courses and development programs meet stated objectives through analysing metrics and business impact
- Design and expand training and development programmes based on the needs of the organisation and the individual
- Devise individual learning plans
- Produce training materials for in-house courses
- Create and/or deliver a range of training using classroom, online and blended learning
- Manage the delivery of training and development programmes
- Ensure that statutory training requirements are met
- Amend and revise programmes as necessary, in order to adapt to changes occurring in the work environment
- Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
- Research new technologies and methodologies in workplace learning and present this research.
- Build training programmes from scratch (from the initial idea through planning, implementation, review and outcomes analysis).
- Administrate Council’s on-line Learning Management System (LMS) and ensuring systematic capture of corporate training records and data.
- Prepare reports on training effectiveness.
- Identify and recommend areas of improvement in OD activities, services and policies.
- Assist with the development and implementation of organisational development / strategic OD and Business Improvement policy and programs.
- Act as the Organisation Development representative on any committees, forums and focus groups as may be required.
- Any other task that might be assign to you by management
Skills & Requirements
- Minimum of Bachelor’s Degree in Management field.
- Minimum of 5 years of relevant experience in the hospitality industry as Learning, Training and Development Personnel
- Interpersonal skills that enable you to work with people at all levels of the organization, motivate others and change people’s attitudes when necessary
- Written and spoken communication skills that allow you to inform and advise others clearly
- Presentation skills
- IT skills
- Adept with a variety of multimedia training platforms and methods.
- Ability to evaluate and research training options and alternatives.
- Ability to design and implement effective training and development
- Direct experience in all key aspects of hotel / hospitality operations.
- Passion for the business of hospitality
- Organizational and planning skills to manage your time and to meet deadlines and objectives.
- Good time-keeping skills and the ability to multitask to enable you to effectively manage training schedules
- Proactive, enthusiastic and innovative approach to work
- Personal commitment to improving your own knowledge and skills and a passion for continuing learning and development
- Must have a passion to execute the training of hospitality and ensuring the profitability of the facility and exceptional experiences
- Knowledge of current trends in the hospitality industry
- Demonstrate a track record of aligning learning strategies and programs to business strategy and able to realize measurable business impact
- Possess strong facilitator skills and have the ability to deliver concise messages
- Coaching skills and strong personal influence and comfortable interacting with all levels of associates
Salary
Very Attractive.
Deadline: 30th August, 2021.
Method of Application
Interested and qualified candidates should send their CV to: humanresources2@preciouspalmroyalhotel.com and CC: 234recruiter@gmail.com and pizikire@jubobkeystone.com using the Job Title as the subject of the email.
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