Relationship Manager in a Financial Institution

ICS Outsourcing Nigeria Limited – Our client, a Financial Institution, is recruiting to fill the position below:

Job Title: Relationship Manager

Location: Lagos

Job Description

• Create and enforce plans that will help meet the needs of customers
• Build long-term relationships with clients and customers
• Work quickly to address and resolve customer issues
• Notify the sales team of new sales and cross-selling opportunities
• Become familiar with the competition to stay ahead of them
• Encourage high-sales and good customer service practices
• Help promote and maintain a positive company image.

Requirements and Qualifications

• B.Sc / BA in Business Administration, Marketing or any related field with at least one professional certification
• A customer-oriented attitude
• Background in customer service industry is a plus
• Must have skills for developing proposals, proper documentation and very good with computers and MS office.
• Mimimum of 3 years experience in a similar role within the banking industry
• Vast understanding of the banking industry
• Excellent communication and negotiation skills

Deadline: 25th August, 2021.

How to Apply
Interested and qualified candidates should send their CV to: nnesirosan@icsoutsourcing.com using “Relationship Manager” as the subject of the mail.