Engineering Service Manager in a Chemical Manufacturing Company

Willers Solutions Limited – Our client, a Chemical Manufacturing company, is recruiting to fill the position below:

Job Title: Engineering Service Manager

Location: Abuja (FCT)
Product Segment: Hygiene & Cleaning Chemicals Used for Household Institutional, Industrial
Department: Sales / Business Development
Industry Segment – Hotels, Restaurants, Catering Services etc
Functionally Reports to: Sales Head Hygiene
Administratively Reports to: Business Director
Employment Type: Full-time

Job Description

• This job description is only a directive to facilitate and to bring clarity of your role and expectation of the Management out of it.
• You may also be assigned jobs other than this as and when need arise.
• Also management can make changes in the Job Description as per the need of the business and time and the same will be communicated to you through appropriate medium.
• At any point of time if you feel that your job description is not relevant to the job you are performing please feel free to approach your RA / HR and we will take the necessary action accordingly.
• Any approach of taking excuse from a necessary job by saying that it is not mentioned in the description will be consider as violation of your professional conduct and may be treated as indiscipline.

Job Objectives

• Engineering Service Manager – The job is to drive and achieve sales of the hygiene business products and services in assigned customer segment and defined geographical territory.
• To develop existing as well as new customers, trends analysis and to monitor consumption, technological and demographic factors so that opportunities maybe capitalized and effects of competitive activities may be minimized.
• To build effective customer relationship and win confidence of customers as trusted supplier.
• The job requires you be on field most of your time and meet customers, identify business opportunity.
• To develop sales plan and sales strategy for market that ensures attainment of company sales, goals and profitability in consultation with Business Director.

Job Responsibilities

• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
• Duties include the following, measurable in terms of time, cost, quality or quantity.
• Sales Strategy – To achieve sales plan and budget along with business objective through identification and tapping new business opportunities; with profit responsibility.
• To drive the process in accordance of applicable SOP’s and policies.
• Day to Day Management – To travel rigorously across the territory to increase market presence, customer base and increase sales volume.
• To identify market potential, develop customer relations and guide team to follow the same.
• To facilitate the sales team in processing leads, logistics and distribution of the material to the customers.
• To train team on product and application trials, guide them on their visit itineraries to gain maximum productivity out of team.
• To facilitate FRT/ART in building accurate profiling for the customer to explore new business opportunities and right product promotion.
• Key Accounts – To focus actively on Key Accounts and seek support from various functional team/management where appropriate to ensure prompt solution to their satisfaction.
• Projects tracking on a continuous basis to Judge the market potential for key products and striving to widen the customer base through extensive research.
• To supervise sales team effectively to ensure maximum productivity out of team.
• Customer Relationship -To develop new customer base and sustain existing business by regular customer meeting, territory visits, conducting various customer trials and managing effective customer intimacy.
• To build accurate and detailed profiling for the key accounts to explore new business opportunities.
• Sales Targets – To ensure Sales Targets are achieved as per assigned product and region/key accounts wise through managing the effective sales strategy and follow-up to ensure accomplishment of sales operational plans.
• To assess the various information tools, identify business opportunities and pinpoint bottleneck areas to further increase sales volume, market share and profitability
• Sales Growth – To assess the various information tools, identify business opportunities and pinpoint bottleneck areas to further increase sales volume, market share and profitability.
• Budget – To prepare and recommend sales budget and monitor financial performance verses the budget to ensure business alignment.
• Reporting – To prepare all applicable reports in time for accuracy and in order to ensure that they match the functional requirements, policies and standards.

Job Requirements

• Bachelor’s degree in Chemistry or Chemical Engineering. Any management Diploma and degree shall be an added advantage.
• Minimum 5 years of experience in sales with minimum 2 years of latest experience in selling products to Institutions (Hospital, Corporate House, Hotels, Malls, Banks, Universities etc)
• Well exposed to B2B and Institutional Sales.
• Must have handled a minimum of 3-5 direct reportees at managerial level.
• Excessive travelling is required in and around Nigeria.
• As per the need of the business the job is transferrable and posting can be made anywhere in Nigeria/West Africa.
• Must be a resident of Abuja.

Deadline: 20th September, 2021.

How to Apply
Interested and qualified candidates should forward their CV (MS Word Format) to: careers@willerssolutions.com using “Engineering Service Manager” as the subject of the email.

Note: Only qualified candidates will be shortlisted.