Beebeejump is a Renewable Energy company specialized in providing efficient and affordable electricity at different scale. We meet the electricity needs of household and all strata of businesses through our Pay as you go structure, improving quality of life and providing access to 24/7 electricity.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic and professional attitude toward customersat all times.
- Responding promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
Requirements
- Candidates should possess a Bachelor’s Degree, HND, NCE or OND qualification with 1 – 3 years work experience.
How to Apply
Interested and qualified candidates should send their updated CV to: hr@beebeejump.com / oluwa@beebeejump.com / olute@beebeejump.com with “Customer Service Officer” as the subject of the email
Application Deadline 3rd November, 2021.
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