Green Field Health Management Limited, a national health maintenance organization with Headquarters at Enugu and branches across the six geopolitical zones of the country.
We are recruiting to fill the position below:
Job Title: Front Desk / Client Service Officer
Location: Osun
Employment Type: Full-time
Responsibilities and Attributes
- Assisting with administrative tasks.
- Receives the guest and answers questions in person by telephone.
- Provide client support services in accurate and timely fashion.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Maintain client focused working environment for team.
- Work in compliance with company policies and procedures.
- Identify and develop new business opportunities with client contacts.
- Responds to inquiries and refers when necessary to the appropriate official or department.
- Prepares outgoing mail, sorts and distributes incoming mails.
- Utilize effective problem solving and time management skills in client service operations.
- Assist in risk assessment and mitigation activities.
- Develop process improvements to enhance service efficiency and effectiveness.
- Marketing of Green Field HMO plans.
Job Requirements
Candidate must possess the following:
- Minimum of OND / HND in any discipline.
- Must be computer literate.
- Must be proficient in typing.
- Must have good communication and interpersonal skills.
- Previous experience in a Secretarial position is an added advantage.
Remuneration
(Entry Level): Very attractive
Deadline: 22nd October, 2021.
Method of Application
Interested and qualification candidates should send their Applications with a detailed Resume and three verifiable references, attaching all credentials to: Head, Administration and Human Resources Department, Green Field Health Management Limited, via: careers@greenfieldhmo.com using the Job Title as the subject of the mail.
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