Travel Supervisor at the U.S. Consulate General, Lagos

The U.S. Mission to Nigeria comprises of the Embassy in Abuja, FCT, and the Consulate General in Lagos. U.S. Consulate General Lagos is the Mission’s representative to the Nigerian people in the southern region.

We are recruiting to fill the position below:

 

Job Title: Travel Supervisor – All Interested Candidates

Announcement Number: Lagos-2021-106
Location: Lagos
Hiring Agency: Consulate General Lagos
Series/Grade: LE – 0910 8
Work Schedule: Full-time – 40 hours per week
Promotion Potential: LE-8

Overview

• Hiring Path: Open to the public
• Who May Apply / Clarification From the Agency:
  • For USEFM – FP is 06.  Actual FP salary determined by Washington D.C.
  • All Interested Applicants / All Sources
• Security Clearance Required: Public Trust – Background Investigation
• Appointment Type: Permanent
• Appointment Type Details: Indefinite subject to successful completion of probationary period.

Summary

• The work schedule for this position is: Full Time (40 hours per week)
• Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances / certifications or their candidacy may end.
• Relocation Expenses Reimbursed: No
• Travel Required: Not Required.
• Supervisory Position: Yes

Duties

• Under the supervision of the General Services Officer (GSO), the incumbent performs a full range of travel, and visa related services for all agencies at the Consulate.
• The position directly supervises one Senior Expediter, one Travel Assistant, three Travel Ticket Assistants, one Travel Clerk; and indirectly supervises five Expediters.
• The incumbent is also the Contracting Officer Representative (COR) for travel contracts.

Qualifications and Evaluations

Requirements
Experience:

• Minimum of three (3) years of experience as an office manager in a travel office is required; and two additional years of supervisory experience is required.

Job Knowledge:

• Knowledge of airline and hotel reservation and billing procedures is required.
• Knowledge of immigration, customs, and via regulations of different countries, as well as knowledge of airport codes, ticket codes/classes, and time zones are required

Education Requirements:

• Bachelor’s Degree or its equivalence in Business Administration, Business Management, Secretarial Administration or Personnel Management is required.
• Note: NYSC Certificate or Exemption document is required.

Evaluations:

• This may be tested. Please specify your level of proficiency in the language listed.

Language:

• Good working knowledge reading/writing/speaking is required.

Skills and Abilities:

• Familiarity with Amadeus reservations software is required.
• Ability to use advanced Excel spreadsheet applications and  word processing skills are required.
• Must have a good writing skills and possess a valid Nigerian driver’s license.

Equal Employment Opportunity (EEO):

• The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Benefits
Agency Benefits:

• Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lagos, Nigeria may receive a compensation package that may include health, separation, and other benefits.
• For EFMs, benefits should be discussed with the Human Resources Office.
• The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

• Hiring Preference Selection Process: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring Preference Order:

• AEFM / USEFM who is a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with reemployment rights **

 Important

• Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.
• ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
• For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

Marketing Statement:

• We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Salary
USD $42,570 (N 8,664,538) Annually.

How to Apply
Interested and qualified candidates should:
Click here to apply

Important Information

• All candidates must be able to obtain and hold a Public Trust clearance.
• To apply for this position click the “Apply To This Vacancy” button at the top of the page. Click on the “Submit Application” button to complete your application process.
• For more information on how to apply visit the Mission internet site.

Required Documents:

• In order to qualify based on education, you MUST submit the requested diploma and / or transcripts as verification of educational requirement by the closing date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you will not be considered for this position.
  • Residency and/or Work Permit
  • Degree (not transcript)
  • NYSC Certificate (or Exemption)
  • Driver’s License
• For EFMs, in addition to the above;
  • Copy of Orders/Assignment Notification (or equivalent)
  • DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
  • SF-50 (if applicable)

Next Steps:

• Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
• For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
• Thank you for your application and your interest in working at the U.S. Mission in Lagos, Nigeria

Application Deadline  22nd October, 2021.