Lagos Business School is committed to creating and transmitting management and business knowledge based on a Christian conception of the human person and of economic activity relevant to Nigeria and Africa at large. We strive to be a world class business school which will have a significant impact on the practice of management.
We are recruiting to fill the position below:
Job Title: Client Relationship Manager – Corporate Academies Development
Location: Lagos
Employment Type: Full-time
Overview
- The role holder will position LBS as the preferred corporate academy solution for organisations.
- You will design and manage their corporate learning solutions through our corporate academy management service.
- Create and initiate innovative ways of marketing corporate academy solutions and programmes
Essential Duties / Key Job Roles and Responsibilities
Include but are not limited to the following:
- Developing and implementing academy products, programmes, and solutions to grow sales. These will include but are not limited to:
- HR Academy
- Sales Academy
- Africa Retail Academy
- Management Acceleration Programme
- Agribusiness Management Programme
- Lagos Business School Online as a corporate learning solution
- Market LBS physical and online learning facilities as learning academy solutions to organisations.
- Set up strategic marketing plans for the product portfolio through comprehensive market research, competitive analysis, pricing, customer engagement, etc.
- Manage relationships with clients and promptly provide feedback on products from the field to relevant units to improve market drive.
- Act as the content expert and maintain relevant training documents and training materials for all levels of programmes.
- Responsible for the sale of the assigned products, deploying best practices to meet targets in revenue, number, and any set objective on the products.
- Maintain and update customer reference database and associated companies to facilitate marketing activities.
- Manage issues affecting ordering of products and meeting clients’ products demand. Review and advise on improvement initiatives for an effective meeting of targets.
- Provide advice on the branding of product brochures, flyers, and other marketing communication.
- Facilitate payment of fees by clients in accordance with the SOP. Drive collections and adherence to credit policy with respect to programmes under your care.
- Support the marketing of other Executive Programmes
- Collaborate with colleagues to ensure successful completion and graduation of participants in Executive Education.
- Any other specific or Adhoc duty to be assigned by the line manager from time to time.
Qualifications
- Good First Degree from a reputable institution.
- A Master’s Degree / MBA would be an added advantage.
- Managerial experience gained in a corporate learning academy in the banking or FMCG sector is essential.
- Experience gained in Sales, Accounts Management and Business Development, Consulting or project management will be an advantage.
Experience:
- Minimum of (7) years experience in the service marketing industry.
- Experience gained in Sales, Accounts Management and Business Development, Consulting or project management will be an advantage.
Competencies Required:
To be successful in this role, the candidates must possess the following competencies:
- Knowledge of sales funnel methodology
- Planning and organizational skills
- Good use of initiative
- Good interpersonal skills
- Excellent time management skills
- Excellent oral and written communication skills
- Influencing and presentation skills
- Experience with electronic and social media marketing
- Knowledge of market segmentation and branding
- Customer services skills
- Expert knowledge of MS office
- Knowledge of product and channels development
- Knowledge of product cycle management.
Deadline: 15th November, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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