Receptionist in a Renowned FMCG Company

NENnetworks – Our client, a renowned FMCG company known for providing fast food services across Lagos State, is recruiting to fill the position below:

Job Title: Receptionist

Location: Ajah, Lagos
Employment Type: Full-time

Job Description

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide outstanding and exceptional customer service.
  • Greet and address customers in a friendly and respectful way.

Requirements

  • Candidates should possess an OND qualification.
  • Must have a minimum of 2 years of working experience.
  • Must have worked as an office secretary or Receptionist in a reputable organisation.
  • Must have excellent customer service experience.
  • Must have excellent communication skills.
  • Must have very good computer knowledge and be social media savvy.
  • Must be based around the Job location.
  • Residing close to the above locations is an added advantage.

Salary

  • N30,000 – N40,000 monthly.

Deadline: 30th November, 2021.

Method of Application
Interested and qualified candidates should send their Resumes through Whatsapp on: 08118635402.


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