Coollink.ng (Radical Technology Network Limited) is a Nigerian ISP with its head-office located in Lagos and a nation-wide presence: Abuja, Port Harcourt, Kano. Over the years, we have ensured the highest levels of customer responsiveness and service quality, a trait which has earned us long-standing relationships with our customers and made us one of the most reliable ISP in Nigeria. We offer solutions to provide customers with value-added services and support, enabling them to focus on their business instead of their network and internet connection.
We are recruiting to fill the position below:
Job Title: Sales Account Manager
Location: Lagos
Employment Type: Full-time
Description
- He/she should have excellent communication and negotiation skills and be customer service oriented.
- He/she will be responsible for growing the business by building successful and long-term client relationships.
- As a Sales account manager, he/she should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
Responsibilities
- Manage a portfolio of products to achieve long-term success
- Develop positive relationships with clients
- Forecasting on Sales, Revenue and Expenses on Monthly basis
- Segmented and targeted approach to cater for the needs of specific segments
- Managing multiple verticals of customer acquisition, collections, and retention
- Generate new businesses using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Act as the point of contact and handle customer requirements
- Set and track sales account targets, aligned with company objectives
- Participating in local shows, exhibitions, organizing displays in hotels, clubs, malls to promote company products
- Suggest actions to improve sales performance and identify opportunities for growth
- Monthly Reporting on commercial results to the HOD
Requirements
- Proven work experience (Minimum of 5 years) as a sales account manager
- Experience from ISP and Telecommunication sector
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of MS Office
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
Benefits
- Join a fresh and dynamic team in a fast paced and exciting environment. Nice open office, nice work environment. Fully-equipped work station to perform your tasks.
- We cover health insurance, pension pay, leave allowance, maternity leave, and performance bonuses.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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