Specialist, Enterprise Support Services (ERP) at 9mobile Nigeria

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position of:

Job Title: Specialist, Enterprise Support Services (ERP)

Job: IRC4302
Location: Lagos
Employment Status: Permanent

Job Summary

• Provide support in the design and implementation of Oracle ERP HCM Enterprise Resource Planning (ERP) and collaboration systems
• Leads the analysis and design in the Oracle ERP HCM area in close cooperation with the business teams and development.

Principal Functions

• Tactical
• Assist in the implementation of approved policies and procedures for Oracle ERP HCM design, implementation and maintenance.
• Partner with business leaders, IT service operations team and other relevant stakeholders to identify Oracle ERP HCM in line with Business requirements
• Responsible for planning of Oracle ERP HCM solution upgrades and deployment.
• Operational
• Provide technical and operational support in management of Oracle HCM module in a highly dynamic business environment and to support business
• Understands the business requirements, captures functional and technical requirements, translates them into the Oracle HCM module requirements and integrates requirements with other functional and technical teams.
• Contributes to and drives configurations, reports, interfaces, testing, user training and knowledge transfer.
• Guides customers through Oracle delivered functionality, advises customers on best practice, maps business processes to delivered functionality
• Develops functional and technical design and documentation for Oracle Applications dependent data conversions, interfaces, custom reporting including use of documented revision control.
• Design and develop data applications and reports using selected tools and frameworks as required and requested.
• Participates in the design, development and maintenance of Conversions, and Interfaces between Oracle’s Suite of Business Applications and third-party vendors.
• Perform tasks such as writing scripts, web scraping, calling APIs, write SQL queries, etc.
• Work closely with the other team members for 3rd party integration of data sources
• Works closely with the Analysts and Functional Consultants to gather requirements for reports, interfaces, extensions, integration and conversions for Oracle’s Suite of Business Applications.
• Opens, manages, and resolves Oracle Service Requests with Oracle Support.
• Drives there solution & troubleshooting of issues during development and postproduction support, reporting /escalating to management, when needed.
• Leads project team and initiatives, when called upon.
• Maintains ongoing, successful relationships with customers; coordinates directly with the customer to ensure that a high level of satisfaction is achieved and maintained.
• Create and maintain comprehensive project documentation.
• Carry out other duties as instructed by Manager, Enterprise Support Services.

Requirements

• Bachelor’s Degree or more in Computer Science or a related field.
• 4 – 6 years of recent experience in Oracle HCM experience, Minimum of 3 Years of Oracle Global HCM Cloud Core HR and Absence Management end to end implementation experience.
• Very strong SQL/PLQL skills and ability to manipulate data across heterogeneous data sources is required
• Candidates with Payroll, Talent Management, Recruiting, Workforce Management, and HCM analytics with multi-Org and multi-country implementation experience would be preferred.
• Lead all workshops (Process, design, configuration, test and validate) and act as lead for Core HR and Absence Management Implementation.
• Provide functional application leadership and guidance to client regarding “leading practices” and the functionality of the software modules through all phases of an implementation.
• Have a positive, dynamic, and flexible attitude, should be an excellent team player.
• Ability to effectively work with end-users remotely.
• Has excellent English spoken and written language communication skills.
• Display a passion for the role and a strong desire to deliver to the best of their ability
• Display persistence to complete tasks and the rigor to ensure the solutions are thoroughly tested.
• Wider experience of HR processes from a business context
• Experience of other Oracle Cloud modules and CIPD certifications would be an advantage.

How to Apply
Interested and qualified candidates should:
Click here to apply online