Commercial Operations Manager at Retailar

Retailar, a subsidiary of Hazon Holdings is a team dedicated to making sure you get your quality products and services without stress or hassle.

We are recruiting to fill the position below:

Job Title: Commercial Operations Manager

Location: Lagos

Position Summary

  • We are in need of a Commercial Operations Manager who is to manage and oversee commercial and field operations and ensure the efficient, accurate and consistent operations of the business.
  • To monitor the timeliness, quality, and budget of products, troubleshoot and provide solutions to set backs that may occur.
  • Provide a positive and accountable leadership example to the Commercial Operations Team.

Essential Job Responsibilities and Functions

  • Work in cooperation with the Managing Director to meet standards and goals.
  • Supervise and work directly with a team of Logistics and sales executives to ensure that essential policies and procedures are being followed throughout the team and documents and deliverables are completed to ensure a timely delivery and install.
  • Set a clear structure for the commercial group and effectively communicate this internally and with customers.
  • Know the expectations set forth in the Commercial contracts and work with other departments to maintain accountability when developing plans to meet the requirements of the contract.
  • Hold weekly meetings to review work and verify information is being obtained.
  • Actively involved in wholesale and retail Marketing Operations
  • Collaborate with Operations officers regarding Labor, job supervision, and problem solving.
  • Facilitate communication between manufacturing, shipping, and supervisors when needs arise in cooperation Field Quality Controllers.
  • Work in cooperation with Human Resources to perform interviews, employee reviews, and discipline when necessary.
  • Manage employee productivity and accountability in various ways including the vehicle tracking software.
  • Reassign work as needed among the Operations team based work load fluctuations.
  • Support Sales and Estimating in negotiating with General Contractors regarding contracts and scope of work. All change orders will be handled by operations after jobs are initially contracted.
  • Work in cooperation with Administrative Operations to ensure that administrative tasks are being completed in a timely and thorough manner that is supportive to commercial Operations and other departments.
  • Travel to satellite offices as needed and in cooperation with Quality Controllers for the purpose of training, support, and evaluation.
  • Review reports to ensure tasks such as due dates, completion forms, billing and collection are being accomplished in a timely manner.
  • Other duties as assigned by the Managing Director.

Qualifications

  • Degree in Business Administration, Supply Chain Management, Finance, or relevant fields
  • Minimum of 3 years experience.
  • Must have FMCG Background
  • Must be between 28 years and 35 years of age.

Skills and Qualities:

  • Display proficient computer skills (Microsoft word, excel, outlook)
  • Communicate clearly (written and oral) in English.
  • Confront / Discipline other employees in a respectful manner.
  • Well-rounded in business operations
  • Carry out end to end commercial, brand and operational support
  • Negotiation and procurement skills.

Deadline: 25th Janaury, 2022.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: recruitment@hazonholdings.com using the Job Title as the subject of the email.


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