Customer Service Officer at Cloverleaf Microfinance Bank Limited

Cloverleaf Microfinance Bank Limited, a fully digitalised newly licensed Tier-1 Unit Microfinance Bank, is recruiting suitable candidates to fill the position below:

 

Job Title: Customer Service Officer

Location: Lagos
Employment Type: Full-time

Job Description

  • Resolve customer complaints via phone, email, mail, face to face or social media.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Compile reports on overall customer satisfaction.
  • Inform customers of deals and promotions.
  • Sell products and services in the banking halls.

Education and Experience

  • OND / HND holders with a proven passion for sales and networking can also apply.
  • Minimum of 2 years banking experience in similar role.
  • Fresh graduates can also apply as interns.

 

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: clmfbank@gmail.com using the Job Title as the subject of the mail

Application Deadline 19th February, 2022.


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