The West African Health Organisation (WAHO) is the health institution of the Economic Community of West African States (ECOWAS), with a mandate to ensure the attainment of the highest possible standard and protection of the health of the people in the ECOWAS region.
Within the framework of the Regional “Reproductive Health and REV Prevention Programme in the Economic Community of West African States (ECOWAS)”, WAHO and the German Financial Cooperation (Kreditanstalt fur Wiederaufbau / KFW) have agreed to establish a Regional Financing Mechanism for Reproductive Health Commodities.
We are recruiting to fill the positions of:
Job Title: Programme Officer, Pharmacy and Allied Health
Job Code: VN91
Location: Bobo-Dioulasso, Burkina Faso
Institution: West African Health Organisation
Grade: P3/P4
Agency: Bobo -Dioulasso
Directorate: HealthCare Services
Division: Human Resources Development in Health
Line Supervisor: PPO Human Resources Development in Health
Supervising: Non
Role Overview
- Under the supervision of the Principal Programme Officer Human Resource in Health, the incumbent shall update course modules as well as lead the development and standardisation of training (basic and post-basic); within the region.
- S/he shall advocate for the development of Pharmacy and Allied Health Profession as well as develop the harmonised drug regulation policy.
- S/he shall collaborate with the West African Postgraduate College of Pharmacists (WAPCP) in identifying suitably trained pharmacists, allied health professionals; and drug quality control. S/he shall be responsible for the production of a regular journal,
Role and Responsibilities
The incumbent will:
- Organise workshops, seminars, and update courses for pharmacists and allied health professionals in the ECOWAS region.
- Maintain a directory and interact with pharmacy and allied health schools and related institutions.
- Identify appropriate training institutions for post-basic and specialist pharmacy and allied health training.
- Take a lead role in the development of curriculum for training pharmacists and allied health professionals.
- Develop a harmonised drug regulation policy for the sub-region.
- Publish suitable educational materials e.g. journals, modules etc. for the continuing education of pharmacists and allied health professional.
- Identity and maintain records of suitably trained pharmacist and allied health professionals for any Technical Assistance Programme to Member States.
- Develop of a drug policy for the sub-region.
- Collaborate closely with the West African Postgraduate Colleges to ensure their progressive development and expansion.
- Collaborate closely with ECOWAS member states and other relevant International Organisations and Partners in the development of human resources in pharmacy and allied health.
- Collaborate with appropriate regional Institutions and Organisations to ensure progressive development of the structures necessary for the maintenance of standards of training and practice of the Allied Health Professions and pharmacists in the region.
- Monitor and evaluate the training programme of institutions training pharmacists and allied health professionals.
Academic Qualifications and Experience
Education:
- A minimum of a Bachelor’s Degree in Medicine or Pharmacy or Nursing or Medical Science or any of the Allied Health Sciences from a recognised university.
Experience:
- 5 to 7 years of progressive responsible experience in the implementation of healthcare programs;
- Knowledge of quality assurance standards in the ECOWAS region and Non Communicable Diseases strategy;
- Ability to manage relationship with partner organizations, Ministries of Health and other relevant regulatory bodies to foster solid cooperation.
ECOWAS Key Competencies
P3-02-01 Leadership:
- Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
- Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
- Ability to respect chain of command in an appropriate manner;
- Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
- Ability to utilize the Code of Ethics to manage self, others, information and resources;
- Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance;
- Contribute to maintaining organizational unit’s performance goals and standards.
P3-03-01 Client Service Orientation:
- Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
- Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
- Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
- Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards
- Proven experience in the management of Health Information system
- Knowledge in database development and management. DHIS2 knowledge will be an advantage
- Advanced knowledge in health information analysis tools.
- Excellent management capacity, including networking and alliance building.
- Ability to work within a multinational environment and with a diverse range of people and organisations at the national, regional and global levels.
- Demonstrated ability to work in team setting, group facilitation and good interpersonal skills.
- Proven knowledge of new developments in own occupation/profession.
- Effective organizational skills with the ability to prioritize.
P3-04-01 Multicultural Sensitivity and Advocacy:
- Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
- Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
- Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
- Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Ability to encourage, empower, and advocate for people in an un-biased and transparent manner.
P3-05-01 Knowledge of ECOWAS:
- Knowledge of ECOWAS institutions, sectors, programmes and policies;
- Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
- Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
- Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
- Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
P3-06-01 Analytical and Critical Thinking:
- Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
- Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
- Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
- Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
P3-07-01 Communication:
- Demonstrate operational computer proficiency using appropriate tools;
- Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
- Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means, ;
- Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
P3-08-01 Planning and Implementation:
- Ability to develop, implement an individual action plan for achieving specific work goals;
- Identify ,organize and monitor tasks throughout to facilitate execution;
- Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
- Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
- Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.
Eligibility
- Must be a citizen of an ECOWAS Member State.
- Must not be more than 50 years of age at the time of recruitment. This does not apply to internal candidates.
Job Title: Program Officer, Traditional Medicine
Job Code: VN92
Location: Bobo-Dioulasso, Burkina Faso
Institution: West African Health Organisation
Grade: P3/P4
Agency: Bobo – Dioulasso
Directorate: Healthcare Services
Division: Healthcare Delivery
Line Supervisor: PPO Healthcare Delivery
Supervising: Non
Role Overview
- Under the supervision of the Principal Programme Officer Healthcare Delivery, the incumbent shall lead and effectively coordinate the Traditional Medicine programme to support the ECOWAS member states to integrate it in their health systems.
- The incumbent shall be required to consolidate the gains made and introduce other innovative activities, particularly in the areas of harmonization of national policies and regulatory frameworks, development of training tools for traditional medicine practitioners and other health professionals, promotion of dialogue between the practitioners of traditional Medicine and conventional medicine, promotion of research and development of plant medicines, conservation of medicinal plants and protection of indigenous knowledge.
Role and Responsibilities
The incumbent shall:
- Consolidate the gains made in its traditional medicine promotion effort.
- Provide leadership to the Member States on the promotion of rational traditional medicine practices and its integration into their national health systems.
- Promote strategies for the development of national policies, legal frameworks and codes of conduct for the practice of traditional medicine.
- Advocate strongly for the inclusion of traditional medicine in undergraduate courses of medical schools and other healthcare institutions.
- Facilitate the development of structured training programmes in traditional medicine.
- Facilitate the establishment of traditional medicine practitioners’ associations for effective implementation of national and regional policies.
- Organize the compilation of inventories of medicinal plants of proven efficacy.
- Establish an effective and sustainable network of West African scientists to undertake research in traditional medicine.
- Provide guidance on local production of evidence-based traditional medicine products, and work with Member States and other technical units to ensure the registration and inclusion of some products in the national essential drug lists.
- Put in place mechanisms to promote dialogue between practitioners of traditional medicine and other health professionals and scientists.
- Undertake resource mobilization (technical and financial) activities to support the Member States to integrate traditional medicine into their national health systems.
- Collaborate with key regional and global partners engaged in traditional medicine promotion.
- Organize workshops, seminars, training and professional development programmes for traditional medicine practitioners.
- Promote ongoing efforts to conserve medicinal plants by the establishment of botanical gardens and protection of intellectual property rights.
- Collaborate with allied professionals in other Departments to undertake related tasks.
Academic Qualifications and Experience
Education:
- A minimum of a Bachelor’s Degree in Medicine or Pharmacy or Nursing or Medical Science or any of the Allied Health Sciences from a recognised university.
Experience:
- 5 to 7 years of progressive responsible experience in the implementation of healthcare programs;
- Knowledge of quality assurance standards in the ECOWAS region and Non Communicable Diseases strategy;
- Ability to manage relationship with partner organizations, Ministries of Health and other relevant regulatory bodies to foster solid cooperation.
Ecowas Key Competencies
P3-02-01 Leadership:
- Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
- Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
- Ability to respect chain of command in an appropriate manner;
- Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
- Ability to utilize the Code of Ethics to manage self, others, information and resources;
- Ability to mentor others and create feedback loops with supervisors, colleagues and subordinates to build strong working relationships and improve performance, contribute to maintaining organizational unit’s performance goals and standards.
P3-03-01 Client Service Orientation:
- Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
- Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
- Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
- Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards
- Proven experience in the management of Health Information system
- Knowledge in database development and management. DHIS2 knowledge will be an advantage
- Advanced knowledge in health information analysis tools.
- Excellent management capacity, including networking and alliance building.
- Ability to work within a multinational environment and with a diverse range of people and organisations at the national, regional and global levels.
- Demonstrated ability to work in team setting, group facilitation and good interpersonal skills.
- Proven knowledge of new developments in own occupation/profession.
- Effective organizational skills with the ability to prioritize
P3-04-01 Multicultural Sensitivity and Advocacy:
- Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
- Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
- Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
- Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Ability to encourage, empower, and advocate for people in an un-biased and transparent manner.
P3-05-01 Knowledge of ECOWAS:
- Knowledge of ECOWAS institutions, sectors, programmes and policies;
- Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
- Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
- Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
- Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
P3-06-01 Analytical and Critical Thinking:
- Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
- Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
- Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
- Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
P3-07-01 Communication:
- Demonstrate operational computer proficiency using appropriate tools;
- Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
- Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means, ;
- Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
P3-08-01 Planning and Implementation:
- Ability to develop, implement an individual action plan for achieving specific work goals;
- Identify, organize and monitor tasks throughout to facilitate execution;
- Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
- Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
- Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.
Eligibility
- Must be a citizen of an ECOWAS Member State.
- Must not be more than 50 years of age at the time of recruitment. This does not apply to internal candidates.
Job Title: Programme Officer, Healthcare Standards and Quality
Job Code: VN94
Location: West Africa
Institution: West African Health Organisation
Grade: P3/P4
Directorate: HealthCare Services
Division: HealthCare Delivery
Line Supervisor: PPO HealthCare Delivery
Supervising: None
Role Overview
- Under the supervision of the Directorate’s Director, the incumbent shall be responsible for ensuring health facilities quality assurance, patient safety, risk management programmes and systems-level outcomes within the organization.
- He/she shall direct the efforts of all the performance improvement initiatives to ensure compliance with all regulatory standards.
- S/He shall focus on quality systems, patient experience and management of clinical risks.
- This role shall involve working independently and collaboratively with other Programme Officers to ensure the establishment of quality healthcare standards and effective functioning of clinical risk frameworks.
Role and Responsibilities
The incumbent will:
- Advocate and establish a culture of safety and quality standards throughout WAHO’s programmes;
- Plan and create a Regional Standards and Quality Procedure Manual;
- Review quality assurance standards in the ECOWAS region;
- Develop training material and practice guidelines and other decision-making tools in Healthcare Services;
- Coordinate the development of strategic work-plans with clear objectives and achievement benchmarks, short and long term priorities, implementation plans and tools for evaluation;
- Monitor Healthcare Service performance by gathering relevant data and produce statistical reports;
- Provide technical assistance to countries in using relevant quality tools to ensure that managers and other staff understand how to improve their work;
- Identify technical assistance on needs assessment when needed;
- Coordinate and manage relationships with partner organisations, Ministries of Health and other relevant regulatory bodies to foster solid cooperation;
- Coordinate the training of health personnel on health care standards and quality;
- Provide technical assistance to Member States in setting up and maintaining Healthcare Service controls and documentation of procedures;
- Provide technical assistance to countries to regularly update existing policies and procedures of health facilities;
- Perform other related duties as might be assigned by supervisor.
Academic Qualifications and Experience
Education:
- A minimum of a Bachelor’s Degree in Medicine or Pharmacy or Nursing or Medical Science or any of the Allied Health Sciences from a recognised university.
Experience:
- 5 to 7 years of progressive responsible experience in the implementation of healthcare programs;
- Knowledge of quality assurance standards in the ECOWAS region and Non Communicable Diseases strategy;
- Ability to manage relationship with partner organizations, Ministries of Health and other relevant regulatory bodies to foster solid cooperation.
ECOWAS Key Competencies
P3-02-01 Leadership:
- Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
- Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
- Ability to respect chain of command in an appropriate manner;
- Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
- Ability to utilize the Code of Ethics to manage self, others, information and resources;
- Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance;
- Contribute to maintaining organizational unit’s performance goals and standards.
P3-03-01 Client Service Orientation:
- Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
- Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
- Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
- Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards
- Proven experience in the management of Health Information system
- Knowledge in database development and management. DHIS2 knowledge will be an advantage
- Advanced knowledge in health information analysis tools.
- Excellent management capacity, including networking and alliance building.
- Ability to work within a multinational environment and with a diverse range of people and organisations at the national, regional and global levels.
- Demonstrated ability to work in team setting, group facilitation and good interpersonal skills.
- Proven knowledge of new developments in own occupation/profession.
- Effective organizational skills with the ability to prioritize.
P3-04-01 Multicultural Sensitivity and Advocacy:
- Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
- Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
- Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
- Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Ability to encourage, empower, and advocate for people in an un-biased and transparent manner.
P3-05-01 Knowledge of ECOWAS:
- Knowledge of ECOWAS institutions, sectors, programmes and policies;
- Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
- Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
- Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
- Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
P3-06-01 Analytical and Critical Thinking:
- Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
- Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
- Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
- Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
P3-07-01 Communication:
- Demonstrate operational computer proficiency using appropriate tools;
- Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
- Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means, ;
- Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
P3-08-01 Planning and Implementation:
- Ability to develop, implement an individual action plan for achieving specific work goals;
- Identify ,organize and monitor tasks throughout to facilitate execution;
- Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
- Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
- Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.
Eligibility
- Must be a citizen of an ECOWAS Member State.
- Must not be more than 50 years of age at the time of recruitment. This does not apply to internal candidates.
Job Title: Program Officer, Nursing and Midwifery
Job Code: VN93
Location: Bobo-Dioulasso, Burkina Faso
Institution: West African Health Organisation
Grade: P3/P4
Agency: Bobo – Dioulasso
Directorate: Healthcare Services
Division: Human Resources Development in Health
Line Supervisor: PPO Human Resources Development in Health
Supervising: Non
Role Overview
- Under the supervision of the Human Resources Development for Health, the incumbent shall organise workshops, seminars and update course modules; engage in the certification processes for nurses at basic and post basic levels; develop curriculum for nursing training; work closely with the West African College of Nursing (WACN) to identify suitable highly trained nurses; produce a monthly journal on nursing activities in the region.
Role and Responsibilities
The incumbent will:
- Organize workshops, seminars, and update courses for nurses in the sub-region.
- Maintain a directory of nursing and midwifery schools and other institutions involved with nursing education.
- Identify appropriate training institutions for specialised nurse training.
- Take lead in the development of curriculum for training of nurses and take appropriate steps to harmonise nurse training curriculum in the sub-region.
- Collaborate closely with the West African College of Nursing to ensure its progressive development and expansion and assist in the implementation and strengthening of their programmes.
- Provide technical guidance in the publication of suitable educational materials e.g. Journals, modules etc.
- Identity and keep record of suitably trained nurses for Technical Assistance Programmes to the in member states.
Academic Qualifications and Experience
Education:
- A minimum of a Bachelor’s Degree in Medicine or Pharmacy or Nursing or Medical Science or any of the Allied Health Sciences from a recognised university.
Experience:
- 5 to 7 years of progressive responsible experience in the implementation of healthcare programs;
- Knowledge of quality assurance standards in the ECOWAS region and Non Communicable Diseases strategy;
- Ability to manage relationship with partner organizations, Ministries of Health and other relevant regulatory bodies to foster solid cooperation
ECOWAS Key Competencies
P3-02-01 Leadership:
- Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
- Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
- Ability to respect chain of command in an appropriate manner;
- Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
- Ability to utilize the Code of Ethics to manage self, others, information and resources;
- Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance;
- Contribute to maintaining organizational unit’s performance goals and standards.
P3-03-01 Client Service Orientation:
- Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
- Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
- Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
- Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards
- Proven experience in the management of Health Information system
- Knowledge in database development and management. DHIS2 knowledge will be an advantage
- Advanced knowledge in health information analysis tools.
- Excellent management capacity, including networking and alliance building.
- Ability to work within a multinational environment and with a diverse range of people and organisations at the national, regional and global levels.
- Demonstrated ability to work in team setting, group facilitation and good interpersonal skills.
- Proven knowledge of new developments in own occupation/profession.
- Effective organizational skills with the ability to prioritize.
P3-04-01 Multicultural Sensitivity and Advocacy:
- Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
- Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
- Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
- Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Ability to encourage, empower, and advocate for people in an un-biased and transparent manner.
P3-05-01 Knowledge of ECOWAS:
- Knowledge of ECOWAS institutions, sectors, programmes and policies;
- Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
- Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
- Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
- Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
P3-06-01 Analytical and Critical Thinking:
- Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
- Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
- Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
- Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
P3-07-01 Communication:
- Demonstrate operational computer proficiency using appropriate tools;
- Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
- Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means, ;
- Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
P3-08-01 Planning and Implementation:
- Ability to develop, implement an individual action plan for achieving specific work goals;
- Identify ,organize and monitor tasks throughout to facilitate execution;
- Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
- Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
- Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.
Eligibility
- Must be a citizen of an ECOWAS Member State.
- Must not be more than 50 years of age at the time of recruitment. This does not apply to internal candidates.
Job Title: Programme Officer, Research Applications – Industry & Third Sector
Job Code: VN95
Location: West Africa
Institution: WAHO
Grade: P3/P4
Agency: West African Health Organization
Directorate: Public Health and Research
Division: Research & Grants
Line Supervisor: PPO Research & Grants
Supervising: None
Role Overview
- Under the supervision of the Principal Professional Officer, Research and Grants, The Programme Officer, Research Applications – Industry & Third Sector shall be responsible for the linkage of WAHO with the Industries and third sector on the following aspects:
- Development and implementation of regional research programs in WAHO’s areas of interest,
- Development and the implementation of regional research capacities strengthening and
- Dissemination, synthesizing and translation of the research results into policy and practices.
Role and Responsibilities
The incumbent shall be engaged at regional level on:
- Assess the research development needs and the third sector research needs at regional level,
- Analyse the determinants of third sector research programs success.
- Assess the implementation of research development and the third sector programs,
- Investigate the occurrence of drug effects,
- Strengthen regional pharmacovigilance,
- Advocate for research development programs in collaboration with industries,
- Identify research development priorities in the third sector,
- Develop a database of actors in research development and research in third sector,
- Build inter-sectoral action to support research development or research in the third sector,
- Develop and implement research development programs in the third sector in collaboration with all stakeholders.
- Document research development and research in third sector evidence and transform these into policies and practices.
- Provide quality assurance mechanisms on research development programs or research programs in third sector
- Take a lead role in regional research development or research in third sector.
Academic Qualifications and Experience
Education:
- A minimum of a Bachelor’s Degree in Medicine or Pharmacy or Public Health or Medical Science or any of the Allied Health Sciences from a recognised university.
Experience:
- 5 to 7 years of professional experience in management and implementation of public health programs on Non-Epidemic Diseases & Neglected Tropical Diseases, particularly Malaria and in the implementation of public health programs involving test and research laboratories,
- Knowledge of the health needs, health policies and related laboratory work environment in the ECOWAS member States;
- Ability to investigate the occurrence of health effects and health hazards, strengthen disease surveillance, disease prevention, control and notification and analyse the determinants of identified health needs.
- Knowledge of the International Health Regulations, the epidemiology of infectious diseases and other threats to regional health security, as well as issues and practices related to disease prevention and control in the West African region.
- Knowledge and understanding of the policies and procedures on Non-Epidemic Diseases & Neglected Tropical Diseases and in implementation of public health strategies on Non-Epidemic Diseases & Neglected Tropical Diseases, particularly Malaria,
- Demonstrated knowledge of WAHO mandates and operations in the areas of public health, epidemiology, Tuberculosis, HIV and other communicable disease prevention and control strategies and programmes.
- Knowledge of problems and needs in the pharmaceutical sector at country and regional levels, and the ability to develop suggestions for resolving pharmaceutical challenges;
- Ability to develop programs to support local pharmaceutical manufacturers to upgrade their facilities to attain GMP/WHO standards;
- Knowledge the principles and practice of public health management in the ECOWAS region, and proven ability to conduct Research Development or research with the third sector in West Africa.
ECOWAS Key Competencies
P3-02-01 Leadership:
- Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
- Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
- Ability to respect chain of command in an appropriate manner;
- Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
- Ability to utilize the Code of Ethics to manage self, others, information and resources;
- Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance;
- Contribute to maintaining organizational unit’s performance goals and standards.
P3-03-01 Client Service Orientation:
- Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
- Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
- Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
- Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards
- Proven experience in the management of Health Information system
- Knowledge in database development and management. DHIS2 knowledge will be an advantage
- Advanced knowledge in health information analysis tools.
- Excellent management capacity, including networking and alliance building.
- Ability to work within a multinational environment and with a diverse range of people and organisations at the national, regional and global levels.
- Demonstrated ability to work in team setting, group facilitation and good interpersonal skills.
- Proven knowledge of new developments in own occupation/profession.
- Effective organizational skills with the ability to prioritize.
P3-04-01 Multicultural Sensitivity and Advocacy:
- Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
- Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
- Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
- Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Ability to encourage, empower, and advocate for people in an un-biased and transparent manner.
P3-05-01 Knowledge of ECOWAS:
- Knowledge of ECOWAS institutions, sectors, programmes and policies;
- Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
- Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
- Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
- Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
P3-06-01 Analytical and Critical Thinking:
- Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
- Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
- Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
- Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
P3-07-01 Communication:
- Demonstrate operational computer proficiency using appropriate tools;
- Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
- Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means, ;
- Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
P3-08-01 Planning and Implementation:
- Ability to develop, implement an individual action plan for achieving specific work goals;
- Identify ,organize and monitor tasks throughout to facilitate execution;
- Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
- Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
- Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.
Eligibility
- Must be a citizen of an ECOWAS Member State.
- Must not be more than 50 years of age at the time of recruitment. This does not apply to internal candidates.
Job Title: Program Officer, Research Applications – Academic Institutions
Job Code: VN96
Location: West Africa
Institution: West African Health Organisation
Grade: P3 – P4
Agency: West African Health Organization
Directorate: Public Health and Research
Division: Research & Grants
Line Supervisor: PPO Research & Grants
Role Overview
- Under the supervision of the Principal Programme Officer Research and Grants, the incumbent shall be responsible for research and academics institutions, development and implementation of regional research programs in the region, development and the implementation of regional research capacities strengthening and the dissemination, synthesizing and translation of the research results into policy and practices.
Role and Responsibilities
The incumbent shall:
- Assess the research needs, research develop process, research dissemination and the research environment within the research and academics institutions.
- Advocate for collaborative research program with the research and academics institutions, develop the regional research program in collaboration with research and academics institutions, building research capacities and skills programs, constituencies and identifying resources, setting research priorities in the WAHO thematic priorities area, developing plans and policies to address research priority needs and building inter-sectoral action to support research objectives with research and academics institutions.
- Assemble research evidence, develop and implement a knowledge transfer platform for translating evidence into policy and practices.
- Provide regional leadership on research interventions.
- Evaluate research programs and providing quality assurance.
Academic Qualifications and Experience
Education:
- Bachelor’s Degree in Public Health or Pharmacy or Epidemiology from a recognized university.
Experience:
- 5 to 7 years of progressive responsible experience in the implementation of public health programs involving test and research laboratories, Non epidemic diseases, neglected tropical disease
- Knowledge of health policies and related laboratory work environment in the ECOWAS member State
- Ability to coordinate a range of diverse actors and activities to achieve a common objective in the area of public health
- Proficiency in working with standard office IT applications in research area;
ECOWAS Key Competencies
P3-02-01 Leadership:
- Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
- Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
- Ability to respect chain of command in an appropriate manner;
- Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
- Ability to utilize the Code of Ethics to manage self, others, information and resources;
- Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance;
- Contribute to maintaining organizational unit’s performance goals and standards.
P3-03-01 Client Service Orientation:
- Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
- Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
- Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
- Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards
- Proven experience in the management of Health Information system
- Knowledge in database development and management. DHIS2 knowledge will be an advantage
- Advanced knowledge in health information analysis tools.
- Excellent management capacity, including networking and alliance building.
- Ability to work within a multinational environment and with a diverse range of people and organisations at the national, regional and global levels.
- Demonstrated ability to work in team setting, group facilitation and good interpersonal skills.
- Proven knowledge of new developments in own occupation/profession.
- Effective organizational skills with the ability to prioritize.
P3-04-01 Multicultural Sensitivity and Advocacy:
- Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
- Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
- Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
- Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Ability to encourage, empower, and advocate for people in an un-biased and transparent manner.
P3-05-01 Knowledge of ECOWAS:
- Knowledge of ECOWAS institutions, sectors, programmes and policies;
- Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
- Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
- Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
- Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
P3-06-01 Analytical and Critical Thinking:
- Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
- Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
- Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
- Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
P3-07-01 Communication:
- Demonstrate operational computer proficiency using appropriate tools;
- Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
- Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means, ;
- Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
P3-08-01 Planning and Implementation:
- Ability to develop, implement an individual action plan for achieving specific work goals;
- Identify ,organize and monitor tasks throughout to facilitate execution;
- Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
- Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
- Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.
Eligibility
- Must be a citizen of an ECOWAS Member State.
- Must not be more than 50 years of age at the time of recruitment. This does not apply to internal candidates.
Job Title: Procurement Officer
Job Code: VN98
Location: West Africa
Institution: West African Health Organization
Grade: P3/P4
Directorate: Administration and Finance
Division: Administration & Human Resources
Line Supervisor: Head of Administration & Human Resources
Supervising: Procurement Assistant
Role Overview
- Under the supervision of the Administration & Human Resources, the Procurement Officer has the responsibility to manage the routine procurement activities of the organisation from the preparation of tender requests, opening of bids, establishment of purchase orders and monitor the delivery of goods, works and services.
Role and Responsibilities
- Prepare a comprehensive Annual Procurement Plan for WAHO.
- Ensure the execution of the procurement activities according to the approved Procurement Plan.
- Prepare bidding documents, contracts, terms of reference, purchase orders, suppliers’ bills and other procurement documents.
- Ensure that requisitions are proactively identified and met.
- Keep track of the status of each procurement process– from request to delivery or receipt by the requester – ensuring that priorities are met.
- In liaison with Finance, ensure timely funding, and/or resolution of any funding issues in relation to procurement activities.
- Develop a detailed level of material knowledge for designated ranges of products within allocated groups of products/materials.
- Maintain awareness of market conditions, including source lists, price, availability and competitiveness and ensure that costs are fair and reasonable prior to approving any purchase.
- Check specifications for goods and Terms of reference for services ensuring compliance with set standards, regulations, procedures and process requisition in accordance with ECOWAS and donor policies and procedures for Goods, where applicable.
- Maintains adequate vendor documentation and/or specifications on sources of supply, costs, delivery, vendor performance ratings, and quality requirements.
- Analyze all requisition documentation for proper material descriptions, budget authorization and cost center conformity.
- Prepare periodic, quarterly, annual procurement reports covering service ordering, order tracking, purchase orders and contracts, service order delivery scheduling and costs.
- Establish a performance monitoring database for all suppliers and consultants, and ensure efficiency and timeliness in the delivery of outputs from services providers.
- Establish and maintain a central procurement filing system, and ensure all related documents are included in the respective files, to ensure ease of retrieval of information.
- Perform other related duties as may be assigned by supervisor.
Academic Qualifications and Experience
Education:
- A Bachelor’s Degree (or equivalent) in Business Administration or Finance or a related field from a recognized university.
Experience:
- 5 to 7 years of progressive relevant experience in any of the these areas Administration, Procurement, Financial Management, Procurement Tender Code and demonstrated professional competence and mastery of subject matter policies and procedures; demonstrated ability to provide technical advice on a broad range of procurement areas.years of progressively responsible experience in finance, administration, budget, business administration or a related area; experience working in a finance unit in an International Organization, NGO or Multilateral Aid Agencies etc; experience working with financial processes of pooled funds;
- Knowledge of procurement policies, processes and procedures and of purchasing and accounting techniques; good judgement and knowledge of financial rules and regulations; ability to research and gather information from a variety of sources;
- Ability to research, collect, record, and preserve all relevant internal control measures and information (including electronic format) ensuring that a comprehensive information chain is established and maintained;
- Knowledge of all operational processes to identify and evaluate weaknesses in surveillance controls; ability to strengthen processes to actively mitigate / eliminate potential for non-compliance and breech of ethics; ability to create pattern analysis and statistical models of processes and controls to detect anomalies / weaknesses.
ECOWAS Key Competencies
P3-02-01 Leadership:
- Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
- Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
- Ability to respect chain of command in an appropriate manner;
- Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
- Ability to utilize the Code of Ethics to manage self, others, information and resources;
- Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance;
- Contribute to maintaining organizational unit’s performance goals and standards.
P3-03-01 Client Service Orientation:
- Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
- Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
- Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
- Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards
- Proven experience in the management of Health Information system
- Knowledge in database development and management. DHIS2 knowledge will be an advantage
- Advanced knowledge in health information analysis tools.
- Excellent management capacity, including networking and alliance building.
- Ability to work within a multinational environment and with a diverse range of people and organisations at the national, regional and global levels.
- Demonstrated ability to work in team setting, group facilitation and good interpersonal skills.
- Proven knowledge of new developments in own occupation/profession.
- Effective organizational skills with the ability to prioritize.
P3-04-01 Multicultural Sensitivity and Advocacy:
- Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
- Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
- Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
- Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Ability to encourage, empower, and advocate for people in an un-biased and transparent manner.
P3-05-01 Knowledge of ECOWAS:
- Knowledge of ECOWAS institutions, sectors, programmes and policies;
- Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
- Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
- Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
- Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
P3-06-01 Analytical and Critical Thinking:
- Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
- Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
- Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
- Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
P3-07-01 Communication:
- Demonstrate operational computer proficiency using appropriate tools;
- Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
- Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means, ;
- Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
P3-08-01 Planning and Implementation:
- Ability to develop, implement an individual action plan for achieving specific work goals;
- Identify ,organize and monitor tasks throughout to facilitate execution;
- Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
- Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
- Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.
Eligibility
- Must be a citizen of an ECOWAS Member State.
- Must not be more than 50 years of age at the time of recruitment. This does not apply to internal candidates.
Job Title: General Administration Officer
Job Code: VN99
Location: West Africa
Institution: West African Health Organisation
Grade: P2/P3
Directorate: Administration and Finance
Division: Administration and Human Resources
Line Supervisor: Administrative, Assets and Risk Officer
Supervising: Administrative Assistants, Drivers
Role Overview
- Under the supervision of the Administrative Officer, the General Administrative Officer shall play an active role in the overall organization, management and delivery of office support services by ensuring smooth operation of ongoing administrative functions including the creation of a conduisive work environment, health and safety, equipment, assets, building and utility management, information storing and retrieval systems, etc.
Role and Responsibilities
- Ensure proper maintenance of office equipment, assets, vehicle and infrastructure;
- Monitor clients’ accounts;
- Ensure that vendors and contractors are paid in a timely manner;
- Supervise the housekeeping and maintenance of the building;
- Monitor energy and usage;
- Develop strategies minimisation of energy and water usage;
- Prepare and follow up on documents relating to shipments/freights, customs clearance, office material or staff transfers, deployment or repatriation;
- Provide information to staff regarding office administrative procedures, processes and practices;
- Manage WAHO office supplies;
- Prepare regular reports in SAP using the Material Management Module (e.g. supplies and replenishment alerts);
- Manage vehicle movement, including scheduling, servicing, log books, fuel coupons etc.
- Coordinate the security issues;
- Ensure the cleanliness of the front office and that it is manned at all times;
- Lead, supervise and mentor subordinates.
- Perform other related duties as may be assigned by supervisor.
Academic Qualifications and Experience
Education:
- Bachelor’s Degree in Political Science, Public Administration or a related field from a recognized university;
Experience:
- 3 to 5 years of progressively responsible experience in protocol, public information, external relations or a related area with significant experience in organizing events/meetings in an international setting is required;
- knowledge of conference services and documentation;
- Familiarity with administrative and financial policies and procedures related to conference services and procedures in a governmental or international organization.
- knowledge of accepted norms, rules and customs including practices developed within ECOWAS System or similar international organization;
- knowledge of administrative services in governmental or international organization.
ECOWAS Key Competencies
P3-02-01 Leadership:
- Ability to persuade/influence others to consider a certain point of view, adopt a new idea or implement new methods and practices;
- Ability to lead a team of trainees/junior staff and instill a spirit of teamwork to engage employees and achieve a well-defined set of activities;
- Ability to respect chain of command in an appropriate manner;
- Ability to resolve challenges that occur with minimal direction and/or to recommend and explain solutions or alternatives for approval;
- Ability to utilize the Code of Ethics to manage self, others, information and resources;
- Ability to mentor others and create feedback loops with supervisors, colleagues and the subordinates to build strong working relationships and improve performance;
- Contribute to maintaining organizational unit’s performance goals and standards.
P3-03-01 Client Service Orientation:
- Interpersonal skills with ability to keep a client informed of progress or setbacks in projects of relevance to timeline, quality and quantity;
- Ability to proactively interact with clients and build strong trusting relationships based on mutual respect and regular discussions;
- Ability to establish and sustain professional credibility with clients/stakeholders in a manner that anticipates their need, mitigates issues and that carefully balances professional obligations with the need to be sensitive and responsive to their needs;
- Ability to counsel, advise, consult and guide others on matters pertaining to assigned client service responsibilities and established client service standards
- Proven experience in the management of Health Information system
- Knowledge in database development and management. DHIS2 knowledge will be an advantage
- Advanced knowledge in health information analysis tools.
- Excellent management capacity, including networking and alliance building.
- Ability to work within a multinational environment and with a diverse range of people and organisations at the national, regional and global levels.
- Demonstrated ability to work in team setting, group facilitation and good interpersonal skills.
- Proven knowledge of new developments in own occupation/profession.
- Effective organizational skills with the ability to prioritize.
P3-04-01 Multicultural Sensitivity and Advocacy:
- Demonstrate respect for cultural differences, fairness and ability to relate well with people from varied backgrounds, nationality, gender, ethnicity, race and religion;
- Understanding of diverse cultural views especially within West Africa, with sensitivity to group differences; ability to challenge bias and to practice tolerance and empathy;
- Ability to listen actively, consider people’s concerns and apply judgement, tact and diplomacy;
- Ability to work in a diverse and inclusive interactive environment that benefits from diverse strengths;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Ability to encourage, empower, and advocate for people in an un-biased and transparent manner.
P3-05-01 Knowledge of ECOWAS:
- Knowledge of ECOWAS institutions, sectors, programmes and policies;
- Knowledge of ECOWAS internal operational requirements of programs, projects, services and systems required to achieve work assignments and meet performance goals;
- Knowledge of rules and procedures of ECOWAS associated assigned responsibilities and ability to explain these clearly to others;
- Knowledge of the ECOWAS culture, structures and performance issues and priorities impacting assigned responsibilities;
- Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position.
P3-06-01 Analytical and Critical Thinking:
- Ability to study data/information from a variety of sources, identify anomalies, trends and issues, present findings, and make recommendations;
- Ability to break down problems or processes into key parts to identify and solve gaps in service, quality assurance, compliance and performance targets;
- Knowledge of and ability to apply techniques to generate creative ideas and new approaches to meeting goals;
- Ability to use evidence and research to inform policies and programs and identify relevant and appropriate sources of information, including stakeholders, regional institutions and/or internal committees.
P3-07-01 Communication:
- Demonstrate operational computer proficiency using appropriate tools;
- Ability to make sound use of graphics and tables to effectively present numerical data to write semi-complex technical reports/proposals and edit/check templates, letters, etc.
- Ability to convey information clearly and concisely in a succinct and organized manner through both writing and verbal means, ;
- Exhibit interpersonal skills, make presentations, express opinions and debate ideas with others in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
P3-08-01 Planning and Implementation:
- Ability to develop, implement an individual action plan for achieving specific work goals;
- Identify ,organize and monitor tasks throughout to facilitate execution;
- Ability to contribute and/or lead on projects as per accepted project management standards and techniques, to co-ordinate contributions by others to set and meet deadlines;
- Ability to organize work, set priorities, and work within timelines, giving attention to details, stakeholders, indicators and risks;
- Ability to identify, collect and assess indicators to monitor performance and to take proactive remedial action as required.
Eligibility
- Must be a citizen of an ECOWAS Member State.
- Must not be more than 50 years of age at the time of recruitment. This does not apply to internal candidates.
How to Apply
Interested and qualified candidates should send their Applications to:
vn91pah@wahooas.org for the position of “Programme Officer, Pharmacy and Allied Health”
vn92tmed@wahooas.org for the position of “Program Officer, Traditional Medicine”
vn93nurs@wahooas.org for the position of “Program Officer, Nursing and Midwifery”
vn94hsq@wahooas.org for the position of “Programme Officer, Healthcare Standards and Quality”
vn95rai@wahooas.org for the position of “Programme Officer, Research Applications – Industry & Third Sector”
vn96raa@wahooas.org for the position of “Program Officer, Research Applications – Academic Institutions“
vn98proc@wahooas.org for the position of “Procurement Officer”
vn99gao@wahooas.org for the position of “General Administration Officer”
Each application must include:
- A Completed Job Application Form (click here)
- A Cover Letter of not more than one page on the motivation for the post
- A signed up-to-date Curriculum Vitae
- A certified copy of Birth Certificate.
Applicants must use the Job Title they’re applying for as the subject of the mail.
Click Here For More Information
Note
- Shortlisting and interview processes shall be based on the ECOWAS Staff Regulations.
Application Deadline 9th April, 2022.
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