People & Culture Lead at SEND – MRG People Partners

MRG People Partners – Our client, SEND is a digital freight forwarder and customs broker for Africa. They manage the entire process of shipping cargo by air and ocean, including customs clearance and trade finance. Think about them as a door-to-door import and export service.

Their platform provides instant quotes, document management, cost transparency, and cargo visibility. They are on a mission to make trade easier in Africa and are funded by Y Combinator, Ventures Platform, Ingressive Capital, and others.

They are recruiting to fill the position below:

Job Title: People & Culture Lead

Location: Lagos
Employment Type: Full-time

Description

• SEND is looking to create a great workplace where the best of the best want to go to thrive. They believe that high-performing people who are happy are the secret sauce to building a world-class company.
• You will be involved in shaping what their company will look like culture-wise over the next couple of years and they would rely on you to identify, attract, recruit, upskill and retain the best talent in the company, empowering them to address the challenges of a fast-growing company and become ambitious leaders.

Responsibilities

• People operations: Own all people operations processes including performance review cycles; compensation reviews and planning; Employee handbook and policies; benefits administration; legal and regulatory compliance as it relates to employment, etc., and as we scale ensure that we evolve our processes appropriately.
• Onboarding: Develop and execute onboarding strategies to ensure new hires are able to hit the ground running from day one.
• Employee development and retention: develop and execute all learning and development initiatives and help drive a high-performance, high-growth mindset that focuses on career development and growth.
• Recruiting and talent acquisition: Run our recruiting and talent acquisition activities including defining and implementing strategies to attract, hire, and retain top talent across the company with a focus on building a diverse and inclusive team. Work with external recruiters to hire across Africa and the world.
• Cultural champion: Be a champion of our culture, helping the team understand and live our core values through effective programs that promote morale while achieving our company goals.
• Employee Branding: Make us a reputable place to work, so our people are motivated to project our image which in turn enables us to hire the smartest people.

Requirements

• B.Sc, M.Sc, MBA, or relevant degree.
• 5-10 years of hands-on experience in people operations across the full range of human resources functions.
• Experience in designing compensation, training, and benefits programs.
• Proficient in relevant technology tools like ATS platform, Google spreadsheet, etc. Experience using Lever, BambooHr, etc a plus
• Good knowledge of Nigerian labor laws.
• A strong communicator with excellent written and verbal communication skills and strong presentation skills.
• Prior experience at a rapidly scaling tech startup is a plus.
• Strong work ethic – You are self-driven and have a willingness to do what it takes to deliver results.

Benefits

• Competitive compensation & equity
• Health insurance
• Flexible remote work culture
• Work with the smartest people in freight

How to Apply
Interested and qualified candidates should:
Click here to apply online