Customer Care / Operations Executive in a Leading Freight Forwarding and Logistics Company

PacificMessages – Our client, a leading Nigeria Freight Forwarding and Logistics Company, involved heavily in custom clearing and other strategic port activities, is recruiting smart, intelligent and experience candidates to enhance its business operations in the capacity below:

Job Title: Customer Care / Operations Executive

Location: Lagos
Employment: Full-time

Job Description

  • Focus on providing a professional service by liaising with third parties, other company offices and agencies to resolve query or issues such as shipping companies, terminal operator and custom.
  • Ability to generate assessment for payment of custom duty
  • Updating and liaising with client on their shipments
  • Assist Sales Lead with quotation and product knowledge
  • Conversant with relevant clearing documents
  • Ability to process Form M and PAAR
  • Excellent communication skill – both in writing and verbal
  • Follow up with prospective client for job allocation
  • Monitoring shipment from arrival to return of empty container back to stack

Requirements

  • Preference will be given to candidates with 2 – 3 years work experience in the Freight Forwarding and Logistics industry, and an HND or B.Sc. in relevant discipline.
  • Excellent computer skills in Word, Excel and PowerPoint

Deadline: 30th March, 2022.

How to Apply
Interested and qualified candidates should send a brief profile (half a page) and their CV to: jobs@pacificmessages.com using the Job Title as the subject of the mail.

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