Customer Service Representative at Froshtech Automotive

Froshtech Automotive is a technology-enabled automobile workshop with enhanced capacity to cater for after-sale maintenance and repair needs of modern vehicles.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Froshtech Automotive is growing and we are hiring for a Customer Service Representative in our Auto Workshop.
• Must be willing to work Saturdays
• Essential duties and responsibilities include the following:
• Answer incoming calls and messages across all social media handles
• Coordinate and relay scheduled appointments for customers
• Notify management of any customer concerns and attempt a resolution.
• Maintain customer satisfaction expectations at or above company standards.

Job Requirements

• Graduate (HND or B.Sc)
• Job Experience: at least 3 years
• Must be able to work six days per week
• Professional appearance and strong communication skills.
• Understand Automotive Jargon
• Ability to understand and follow instructions.
• Valid Government approved credentials
• Must be TEAM-oriented
• Must be competent with popular computer programs (internet, email, word, light use of excel).

Work Location:

• Jakande roundabout, Lekki/Epe Expressway, Lagos State

Deadline: 18th April, 2022.

How to Apply
Interested and qualified candidates should send their CV to: info@froshtechautomotive.com using the Job Title as the subject of the mail.