AnneMarthas Global Services Limited is a Human Resources recruitment, outsourcing, management and advisory company located in Lagos, Nigeria. With a growing reputation for being the all round HR management strategic partner for new and existing companies.
Our client, a leading hospitality company located in Port Harcourt, Rivers State, is recruiting to fill the position below:
Job Title: Hotel General Manager
Location: Port Harcourt, Rivers
Employment Type: Full-time
Job Summary
- Our hotel manager oversees and directs the daily operations of our hotel operations and activities.
- Duties include strategizing and planning business development activities with the aim of increasing the customer base and maximizing profit. Designing and monitoring budgets, marketing , coordinating and administering hotel services including the front office (reception, concierge, reservations), food and beverage operations and housekeeping.
- He/she must also pay attention to the details, setting the example for staff to deliver a standard of service that meets ourguests’ needs and expectations.
Responsibilities
- Planning and organizing accommodation, catering and other hotel services.
- Promoting and marketing the business.
- Managing budgets and financial plans as well as controlling expenditure.
- Maintaining statistical and financial records, setting and achieving sales and profit targets; analyzing sales figures and devising marketing and revenue management strategies.
- Training and monitoring employees.
- Planning work schedules for individuals and teams.
- Meeting and greeting customers.
- Dealing with customer complaints and comments.
- Addressing problems and troubleshooting; ensuring events and conferences run smoothly.
- Supervising maintenance, supplies, renovations and furnishings.
- Ensuring security is effective.
- Carrying out inspections of property and services.
Requirements
Candidates must:
- Have a good Degree (Qualification in Hotel Management is a plus)
- Have extensive hotel management experience and 3-5 years relevant cognate experience in a similar role.
- Have an impressive corporate personality with strong management skills and a keen eye for details.
- Have a clear understanding of all hotel management best practices and relevant laws and guidelines.
- Have working knowledge of MS Office Suite.
- Display excellent customer service skills as well as a business mindset.
- Demonstrable aptitude in decision-making and problem-solving.
- Be reliable with an ability to multi-task and work well under pressure.
- Display outstanding leadership skills and a great attention to detail.
- Be able to use hotel management software.
- Display strong leadership qualities.
- Business and people management skills are equally important elements
- Prior experience in Hotel, Restaurant and Bar Management is an added advantage.
Deadline: 10th April, 2022.
Method of Application
Interested and qualified candidates should send their email Application (Cover Letter and CV as one document in PDF Format) to: atcareersng@gmail.com using the Job Title as the subject of the email.
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