Nursing / Call Center Officer at Greenfield Health Management Limited

GreenField Health Management Limited is a National Health Maintenance Organization (HMO) with Headquarters at Enugu and branches across the six geopolitical zones of the country.

We are recruiting to fill the position below:

Job Title: Nursing / Call Center Officer

Location: Enugu

Responsibilities and Attributes

• Managing inbound and outbound calls in a timely manner;
• Identifying customers’ needs, clarifying information, researching every issue, and providing solutions;
• Issuing of authorization codes;
• Vetting of medical claims;
• Hospital accreditation and Quality assurance visitations;
• Client and Hospital visitation;
• Clinical expertise and good judgment in handling schedules.

Qualifications

• Must be registered with the Nursing and Midwifery Council of Nigeria as Staff Nurse (RN) / Midwife (RM),
• Knowledge of Microsoft Office Packages, such as Word, Excel, PowerPoint, etc.
• Minimum of 2 years’ experience post-NYSC
• HMO Experience will be an added advantage.
• Attendance of related Courses/ workshops/seminars etc. will be an added advantage.
• Must have 2 – 4 years cognate experience in a reputable organization, preferably HMO.
• Candidate is expected to possess excellent communication skills.
• Experience in planning and facilitation of training sessions.
• Good interpersonal relationship skills as well as strong work ethics and confidence;
• Must have good oral, analytical, interpretive, and written comprehension skills.
• Must have strong customer orientation and loyalty for long-term sustainability.

Deadline: 31st March, 2022.

Method of Application
Interested and qualified candidates should send their CV to: careers@greenfieldhmo.com using the Job Title as the subject of the email.