Order To Cash Specialist (Outsourced) at BASF West Africa Limited

BASF West Africa Limited – At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. The employees in the BASF Group work on contributing to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio is organized into five segments: Chemicals, Performance Products, Functional Materials & Solutions, Agricultural Solutions and Oil & Gas.

We are recruiting to fill the position below:

Job Title: Order To Cash Specialist (Outsourced)

Job Id: 66201
Location: Lagos
Job Field: Logistics & Supply Chain Management
Job Conditions: Permanent

What You Can Expect

• The successful candidate will be responsible for ensuring a customer-focused business environment, taking BASF LFTZE’s business interests into account in the context of ensuring that we are able to deliver to customers satisfactorily.

Duties 

• Handle inquiries, check product availability, order entry and monitor material allocation in close contact with related parties within BASF
• Keep the customer updated with regular information pertaining to orders shipments
• Monitor overdue customer account, resolving account related cases (e.g. debit, credit, maintaining credit lines)
• Submit quotations to customers when requested, pro-active order taking to be done on a daily basis
• Responsible for demand and supply planning
• Documentation for imports and exports of products into and out the BASF LFTZE
• Record and report process non-conformance, customers claims and supplier complaints through NCM
• Monitor stock movement of products in relation to the customer demand using SAP
• Place purchase orders and monitor the delivery schedules
• Liaise effectively with all levels of internal staff and external stakeholders
• Interact and cooperate with relevant internal parties/service units
• Keep active communication with key clients
• Advise on ETA and coordinate with operations and logistics regarding deliveries
• Provide performance report to management
• Clarify customer expectations and make sure that they are met or exceeded as well as taking into account BASF’s business interests
• Back up roles under supply chain when called upon

What We Expect

• Undergraduate Business Education in Supply Chain, Finance or Logistics
• Minimum of 3 years working experience in the relevant field
• Proficient in SAP and computer knowledge/skills
• Ability to plan and coordinate
• Excellent analytical skills and the ability to work in a complex multi-industry environment.

 We Offer

• Responsibility from day one in a challenging work environment and on-the-job training as part of a committed team.
• Competitive compensation including attractive benefits as well as excellent career opportunities in an international company.

Deadline: 8th April 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online