United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.
We are recruiting to fill the position of:
Job Title: Relationship Manager
Location: Nigeria
Job Type: Permanent
Job Description
Candidate’s Profile:
- We are looking to hire candidates who have knowledge of banking operations and excellent marketing and selling skills with a minimum of 5 years’ Relationship Manager experience in all our branches across in Nigeria.
Job Objective (s)
- To establish and maintain positive customer relationships towards the growth revenue for the bank.
Responsibilities
- Approach customers with the aim of winning new business,
- Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
- Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
- Follow up customers with dormant accounts, convince to resume dealings with the bank.
- Implement marketing strategies / programs laid out by the bank to boost profit.
- Listen to customer requirements and present appropriately to make a sale.
- Achieve set deposit targets / contributions by acquiring business / investment deals from private, public, individuals and corporates.
- Prepare documentation on the creation of risk assets to increase business office profitability.
- Sell / cross-sell and upsell the banks products.
- Market the brand.
- Perform other related duties as assigned by the business manager.
Qualifications
- Bachelor’s Degree in any related field.
- 5-7 years relationship manager experience from a commercial bank.
Skills Required:
- Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
- Excellent communication skills – oral and written.
- Must be strong, tenacious and persuasive.
- Strong selling / marketing skills.
- Must be self-driven, and have a passion for marketing.
- Good relationship management skills.
- Confident and possess excellent networking skills.
Knowledge Required:
- Good knowledge of the products and services of the bank.
- Basic knowledge of finance, accounting and economics.
- Business development and acquisition.
- Banking operations, policies, and procedures.
- Excellent knowledge of selling / marketing.
- Knowledge of current business trends and CBN regulatory laws.
What We Expect From You:
- High degree of professional ethics, integrity and responsibility.
- Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
- Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
- High sense of confidentiality and discreteness.
What You Should Expect From Us:
- Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
- Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
- Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.
Deadline: 31st March, 2022.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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