Customer Service Representative at GUO Logistics Limited

GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportationindustry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Locations: Ihiala, Umunze – Anambra, Orlu – Imo & Umuahia – Abia
Employment Type: Full-time

Job Role / Responsibilities

• Process customer requests, parcel registration/collections and keep updated customer records
• Provide accurate, valid and complete information to customers
• Resolve customer complaints via phone calls and emails
• Escalate all exceptions for resolution
• Manage and track inbound and outbound items on a daily basis.

Job Requirements

• Candidates should possess a Bachelor’s Degree / HND / OND
• 0 – 2 years relevant experience
• Fluent in written and spoken English
• Proficiency in Microsoft Office
• Applicants should reside in Ihiala, Orlu, Umunze, Umuahia.

Deadline: 15th April, 2022.

Method of Application
Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job Title as the subject of the email.