Genesis is a wholly Nigerian owned group with business interests in hotels, restaurants, cinemas, shopping malls, real estate development, catering and snack foods. Genesis has its corporate head office in Port Harcourt, Rivers State. For twenty five years, we have provided exceptional products and services’ to multinationals, local corporations and the Nigerian public.
We are recruiting to fill the position below:
Job Title: Service Supervisor
Location: Enugu
Employment Type: Full-time
Job Description
- Assisting customer service staff in managing customer inquiries,complaints and service
- Providingleadership tonew customer service employees
- Training customer service staff
- Delegating tasks to followers in her department
- Monitoring performance of customer service staff and production staff
- Monitoring performance of customer service staff and recommend improvement activities
- Organizing work schedule
- Developing standard work procedures
- Collecting data and preparing reports
- Assisting customer service staff during evacuation and accounting.
Requirements
- Candidates should possess a Bachelor’s Degree / HND qualification with 1 – 3 years work experience.
- Candidates who must reside in Enugu should apply.
Salary
N50,000 / month.
Deadline: 20th April, 2022.
How to Apply
Interested and qualified candidates should send their CV to: hradvisor.abujaqsr@genesisgroupng.com using the Job Title as the subject of the mail.
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