Rigo Microfinance Bank Limited – We deliver unequaled financial services through well trained and friendly workforce; helping individuals meet their financial goals and supporting micro, small and medium enterprises to grow.
We are recruiting to fill the position below:
Job Title: Digital / IT Officer
Location: Lagos (On-site)
Job type: Full-time
Industry: Banking
Key Responsibilities
- Manage the Bank’s online deposit account applications, review pending applications, contact customers who failed to complete an application, and process approved applications.
- Follow designated account opening procedures. Research and resolve account opening problems.
- Accepts online loan applications and facilitates the customers’ loan process.
- Provide solutions to customers’ and employees’ digital needs including hardware and software troubleshooting and diagnosis, at the shortest time possible.
- Pull Digital Banking reports and perform manual clean-up of data (inactives, e-Statement changes, removing closed accounts from Bill Pay, etc.)
- Be a go-to person in terms of digital banking knowledge, processes, policy and procedures
- Proactively look for ways to solve Digital Banking problems and to improve Digital Banking processes, reporting, etc.
- Communicate with 3rd party vendors
- Conduct IT Training for employees of the Bank periodically;
- Comply with all applicable laws and regulations.
- Perform all other tasks as assigned
Requirements
- A Degree in Computer Science or related field with proven experience solving complex IT and Digital problems.
- Experience in managing a broad portfolio of digital banking activities, products and solutions.
- Quality teamwork and leadership traits, ability to initiate new digital banking solutions and creatively manage all IT and digital projects of the Bank.
- Ability to multi-task and solve problems within the shortest time.
Compensation Package
- Attractive salary
- Health insurance
- Paid leave
- Pension scheme
Deadline: 23rd June, 2022.
How to Apply
Interested and qualified candidates should send their Applications to: career@rigomfb.com and copy Oluwaseyi.james@rigomfb.com using “Digital / IT Officer” as the subject of the email
Note: Proximity to job Location is key and candidate must be ready to resume immediately.
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